Ratings based on 149 Verified Reviews

4.3 out of 5
69% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia-verified reviews
4 out of 5
Recommended
for Everyone
by a verified traveller

Nice hotel, modern referb

Posted 20-May-2018 on Ebookers
Hotel was well located, close to a metro. Room was spacious and appeared recently refurbed with modern simple design and a nice bathroom. Bed was large and comfortable. Would stay there again.
Comment from Hotel Management
21-May-2018 by Amaury Cabañas, Hotel Management
Dear guest, Thank you very much for the time to write this fantastic review. We are so glad to read that you enjoyed your stay in Madrid with us, that you liked the room and facilities of our hotel. It will be a pleasure see you in your next visit to Madrid. Kind regards.
4 out of 5
by a verified traveller

Posted 19-May-2018 on Hotels
Comment from Hotel Management
20-May-2018 by Amaury Cabañas, Hotel Management
Dear guest, Thank you for your rate, we are happy you enhoyed your stay with us. Kind regards.
4 out of 5
by a verified traveller

Posted 08-May-2018 on Hotels
Comment from Hotel Management
09-May-2018 by Amaury Cabañas, Hotel Management
Dear guest, Thank you very much for your rate, we hope your enjoyed your stay in our hotel. See you soon. Kind regards.
4 out of 5
by a verified traveller

Posted 08-May-2018 on Hotels
Comment from Hotel Management
09-May-2018 by Amaury Cabañas, Hotel Management
Dear guest, Thank you very much for your rate, we hope your enjoyed your stay in our hotel. See you soon. Kind regards.
4 out of 5
Recommended
for Everyone
by a verified traveller from Whiteley,Hants

Good hotel close to metro,nice bars and shops

Posted 23-Apr-2018
Pros: Location ,comfort and staff.
Cons: More shower gel!
Location: I use the hotel as a base when I visit family close to Anton Martin metro so I don't spend a lot of time in Chameri but the bars/cafes are good .
Warm welcome.Professional staff,comfy room no complaints.
Comment from Hotel Management
29-Apr-2018 by Amaury Cabañas, Hotel Management
Dear Martin, thank you for the time to write this review, we are really happy that you had a nice stay with us and enjoyed the hotel location and facilities.Thanks again for your kind words to our staff, we´ll let them know. We hope see you soon in our hotels, best regards.
5 out of 5
Recommended
for Getaway With Friends
by a verified traveller

Posted 10-Apr-2018 on Hotels
Comment from Hotel Management
12-Apr-2018 by Amaury Cabañas, Hotel Management
Dear guest, Thank you for the best rate! We are delighted you had a perfect stay! Kind regards.
3 out of 5
by a verified traveller from Dorset

Helpful staff, but basic room

Posted 10-Apr-2018
It’s a good location, and the staff were very helpful, but the facilities could have been better. The restaurant/bar was closed every time I walked past it, and there weren’t hot drink facilities in the room.
Comment from Hotel Management
12-Apr-2018 by Amaury Cabañas, Hotel Management
Dear Mr. Matt, thanks for taking the time and the effort to write about your recent stay at One Shot Luchana 22. We are happy to know that you have had a great stay with us, and that you could enjoy our great location. We are so happy to read your great comments about our staff´s work, we´ll let them know. Moreover we´ll continue working and improving our services for the future stays. Best regards.
2 out of 5
by a verified traveller

UNKEMPT, UNTIDY, NOT VERY CLEAN AND NOT A 4 STARS

Posted 26-Mar-2018 on Hotels
The hotel is unkempt. There are a lot of details that show carelessness, walls peeled off, stains, broken skirting, loose shutters, mould in the shower... The staff just don't care: The shutters where loose and because of the wind they bumped all night against the windows. We told the staff to take care of it but they didn't do anything. The same with the shower door that was unhinged and wetted the bathroom floor. We have to complain also about the cleanness. The floor was full of dust and hairs... The room was nice and had a good size but all these details made the experience quite disappointing. We won't come back.
Comment from Hotel Management
03-Apr-2018 by Rafael Hinojosa, Hotel Management
Dear Francisco, Thank you for taking the time to write this review. Let me apologize for the problems you had during your stay, we are going to take all your suggestions to check them and to fix them when necessary. I can assure you that at One Shot Hotels we care about the state of the facilities and we do our best to keep them in good conditions. Kind regards.
5 out of 5
Recommended
for Everyone
by a verified traveller

Steps from Metro transit in lovely Chamberi

Posted 19-Mar-2018
Standard rooms are small but well-appointed with comfortable beds with high-quality bedding and updated bath. We chose a balcony room, which added to the lovely ambiance. Premium rooms are more spacious. The location is away from the hustle and bustle of Gran Via or Plaza Major, but convenient to everything by the Metro with the Bilbao stop steps away. Many choices for restaurants within an easy walk of the hotel. The staff was friendly and helpful. I highly recommend this hotel.
Comment from Hotel Management
03-Apr-2018 by Rafael Hinojosa, Hotel Management
Dear guest, Wow, what a wonderful review! Thank you very much. We hope to see you next time you visit Madrid. Thank you for trusting One Shot Hotels.
5 out of 5
by a verified traveller

Great hotel and location

Posted 11-Mar-2018 on Hotels
Everyone was helpful with restaurant suggestions and directions to locations we wanted to visit. Neighborhood very safe and not touristy. Lots of little shops servicing the locals do prices were reasonable. Lived our stay andcwiuld return to this hotel should we return to Madrid.
Comment from Hotel Management
03-Apr-2018 by Rafael Hinojosa, Hotel Management
Dear Kathy, We are happy to know that you have had a great stay with us, and that you could enjoy our great location, walking distance to everything in the city center. Our staff always strives to make your stay unique. Kind regards.