Ratings based on 164 Verified Reviews

4.3 out of 5
71% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 30-Jul-2018
Should have placed a tissue box in the room, not just toilet paper.
Comment from Hotel Management
08-Aug-2018 by Amaury Cabañas, Hotel Management
Dear guest, We are so glad to know that your stay met expectations. We are working hard to improve and your comment is really helpful. We hope we´ll get to see you again in the future. Kind regards
4 out of 5
by a verified traveller

One shot will get many shots from us in future

Posted 25-Jul-2018 on Hotels
Great hotel. Beds were like buttah!!!!!!! Vanessa at front desk was a gem
Comment from Hotel Management
08-Aug-2018 by Amaury Cabañas, Hotel Management
Dear , We appreciate your comment and are very happy to read you had a good stay with us! We´ll let Vanessa know about your nice words. We hope we´ll get to see you again in the future. All the best.
5 out of 5
by a verified traveller from NYC

Posted 23-Jul-2018
Pillows - amazing. Had the suite and it was well kept and beautifully furnished. Had two balconies which was a plus! Location was great - close to many eateries and restaurants. Taxi service in Madrid is impressive (way more then home - NYC).
Comment from Hotel Management
08-Aug-2018 by Amaury Cabañas, Hotel Management
Dear Maria, We´d like to thank you for your kind words and for having chosen us for your stay in Madrid. It was a pleasure to serve you! We are happy you enjoyed your stay with us and sincerely hope we will see you again in the future. Kindest regards
4 out of 5
Recommended
for Everyone
by a verified traveller from Australia

Nice, clean hotel. Great spot.

Posted 24-Jun-2018
2nd Ine Shot we’ve stayed. Very comfortable beds. Good bathroom. Helpful staff. Great location near to Placa Oliveria with great eateries under the trees.
Comment from Hotel Management
05-Jul-2018 by Amaury Cabañas, Hotel Management
Dear Lozza, Wow! what a great review, thank you for your time and effort We are delighted you had a happy stay with us and that we were able to meet your expectations. We put daily effort in making our guests days with us the best possible. Kind regards.
5 out of 5
by a verified traveller

Fantastic Hotel

Posted 08-Jun-2018 on Hotels
We had a wonderful stay we booked a premium room. The bed was huge and so comfortable. The double sinks in the bathroom and wonderful walk in shower was fabulous. The many windows were also fantastic. We loved the touch of a robe and slippers. The only thing we didn’t like was the breakfast it was awful there’s no choice and the tables were not being cleared off very quickly. There was only one girl on that could have been why but breakfast is a huge let down
Comment from Hotel Management
22-Jun-2018 by Amaury Cabañas, Hotel Management
Dear Shauna , Thank you so very much for your wonderful comments about us! We work hard to deliver an excellent experience to our guests and we love reading that we could make that happen for you. We hope we will see you again whenever your travels bring you back to Madrid. Kindest regards.
5 out of 5
by a verified traveller

Posted 29-May-2018 on Hotels
Comment from Hotel Management
04-Jun-2018 by Amaury Cabañas, Hotel Management
Dear Ivan, thank you very much for your positive review. It has been a pleasure serving you and we will be delighted to welcome you back whenever you decide to return. Kind regards.
5 out of 5
Recommended
for Everyone
by a verified traveller from Washington, D.C

A+ for Effort

Posted 21-May-2018
Clean, nice room, with a small enclosed balcony like sunroom, but works well for smokers. The staff was very friendly and easy to talk to. Even though the rooms/hotel isn’t first class, they do everything they can to make your experience first class.
Comment from Hotel Management
29-May-2018 by Amaury Cabañas, Hotel Management
Dear Sarah, What a great review, thnaks a lot for the time to write your comment, we are so happy you enjoyed your stay in Madrid with us and we really appreciate your kind words. Hope to see you soon in our hotels. Best regards.
4 out of 5
Recommended
for Everyone
by a verified traveller

Nice hotel, modern referb

Posted 20-May-2018 on Ebookers
Hotel was well located, close to a metro. Room was spacious and appeared recently refurbed with modern simple design and a nice bathroom. Bed was large and comfortable. Would stay there again.
Comment from Hotel Management
21-May-2018 by Amaury Cabañas, Hotel Management
Dear guest, Thank you very much for the time to write this fantastic review. We are so glad to read that you enjoyed your stay in Madrid with us, that you liked the room and facilities of our hotel. It will be a pleasure see you in your next visit to Madrid. Kind regards.
4 out of 5
by a verified traveller

Posted 19-May-2018 on Hotels
Comment from Hotel Management
20-May-2018 by Amaury Cabañas, Hotel Management
Dear guest, Thank you for your rate, we are happy you enhoyed your stay with us. Kind regards.
4 out of 5
by a verified traveller

Posted 08-May-2018 on Hotels
Comment from Hotel Management
09-May-2018 by Amaury Cabañas, Hotel Management
Dear guest, Thank you very much for your rate, we hope your enjoyed your stay in our hotel. See you soon. Kind regards.