Dear Lucia Firstly I would like to thank you for taking the time to respond to our survey in relation to your stay at the Parador de Ceuta . It is important for us to learn from your experience so we can improve the quality of our services for guests in order to offer you the best possible Paradores experience. We are very sorry your comment about the staff of the Parador it is very nice and friendly and always ready to help at any needs to the client. The staff is one the highest scoring of satisfaction by our clients. The wifi system was renovated recently and normally work perfectly and it works independently of the television. Kind regards. Jesus López – Manager

Dear client. Thank you very much for sending your opnion about your experience of your recent stay at the Parador Hotel la Muralla in Ceuta and we are happy that you have enjoyed it.. We hope you to receive your in the future, Kind regards. Jesus López – Manager

Dear Mr. Abdelatif. First of all we would like to express our sincere regret that your stay to this Parador od Ceuta was not altogether satisfactory and we grateful for yours comments that are very helpful to improve our service and facilities. We inform you that this hotel is very quiet if you had any noisy coming from other room you could have called to reception departament to inform. The showers are old but it woks perfecly. The button of the to actívate the shower is sometimes a little hard. Kind regards Jesús López Manager