Ratings based on 1,191 Verified Reviews

4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Toronto, ON

Good location

Posted 12-Aug-2017
- No A/C, no functioning fan in the room. The rooms with ACs on the 5th floor were all occupied. I was transferred to a different room, but still no fan/AC. - It was noisy throughout the night. Around midnight good ol partying cheers. At ~3 am there was some major noise either due to a garbage pick up or some construction noise. It was too hot to keep the window closed and too noisy to open it. - The room was nice, but water pressure in the sink was too low. - Good location - Great staff, they tried to help. - Breakfast was OK, no major complaints
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Good value in Riga

Posted 09-Jul-2017
Pros: See above
Cons: Access to the spa for more than one hour each day
A clean and comfortable hotel, with a decent breakfast and spa access (well located too!)
2 out of 5
by A verified traveller

nice hotel close to the old city and shopping

Posted 04-Jul-2017
Pros: close to old city
without air condition in the room no ventilation - it was terrible for a kettle in the room they ask for money
3 out of 5
by A verified traveller from London

Not worth it

Posted 05-Jun-2017
Pros: The location was okay, and I encountered two friendly hotel staff during my stay. The spa was well kept.
Cons: The staff's attitude, communications with guests, the kitchen hours, the cleanliness of the rooms, the advertising of the rooms...
Location: It is close to one of the main parks whereby you can get to the Old Town.
I had booked a Standard Double Room via my Expedia booking. Looking at the hotel website, it appears as though I was put in an Economy room. The website also advertised "Floor Heating" in all rooms, though this was not the case. I arrived late on Saturday and was looking forward to ordering room service, which was advertised as being 24 hours - however there were two menus, once ending at 10pm and one beginning at 11pm. As I could not get through to room service shortly after 10pm, I waited until 11pm only to be told that the kitchen was closed and was recommended that I go to McDonald's if I want food! Disgruntled, I decided to go to sleep, but I left my room service breakfast order hanging on my door before i did so at 11pm. The menu clearly states to leave it out before 3am. I awoke the next day, the menu was still on the door. No breakfast for me. (I learned, the following night, that it is best to take your menu down to the bar before it shuts at night if you would like to have breakfast delivered to your room in the morning.) I will admit, the spa was nice and the lady who was at spa reception was the only truly polite person who worked there (apart from the staff who were on main reception the morning I checked out). I found the hotel to be overpriced for what it was - even the mini-bar was overpriced and we were expected to pay for television. It was nothing spectacular and I feel genuinely cheated out of the amount that I paid.
3 out of 5
by A verified traveller

clean and convenient hotel.

Posted 23-May-2017 on Hotels
Room was quite small and was overlooking building at the back. As I work in hospitality industry I know what 4star hotel rooms should be. Bathroom was good size but there was only pull down blind to block other people view from buildings around. Breakfast was really good but staff weren't welcoming and didn't even try to explain and show around. Not a 4 star service. Hotel was very clean.
3 out of 5
by Tom-Erik

Good location but hotel, not so good.

Posted 21-May-2017 on Hotels
Room not clean, bathtuban sink clogged up. Aircon making srange noise even when turned off. Difficult to sleep.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Camberley UK

Lack of storage space

Posted 20-May-2017
Pros: Virtually everything
Cons: Add shelves or some other storage for non hanging clothes to basic room.
Location: For a superb 3 course lunch at E7.50 with great value and delicious courses well presented go to Niklavs Restorans, Marstalu iela 1 In the Old Town
The hotel itself was very good, spotlessly clean and all the staff were friendly. Breakfast was good with a wide choice. The room was basic but perfectly good with one exception. Whilst there was a rail to hang clothes there was nowhere to put underwear, t shirts, socks etc. Whilst I personally had no problem with that as I travel very light and usually anyway keep my stuff in the bag, one of our group of three found it a problem. There would be no room to include a chest of drawers but the addition of a shelf or two would have met the need and made the score five stars. A good choice for a stay. Close to bus station and rail station, so easy to travel to coast for the day by train and to come from and return to airport by bus. Good location within walking distance of everything.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Downtown, great value for the price.

Posted 18-May-2017
Pros: Staff is helpful and fast, location is excellent, lobby, corridors and rooms look clean and modern. Breakfast is good, enough food choices.
Cons: Larger towels in the bathroom. Noise isolated windows: could hear cars and people on the street.
Location: There's no free water in the room (6 EUR for a bottle!), but there's a kiosk next to the hotel where you can buy water and snacks (closes 11pm)
Stayed at the hotel two times. I think it's one of the best prices and value for money in Riga. Would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Aylesbury

Great hotel close to the sites.

Posted 03-May-2017
Pros: Everything.
Cons: None
Location: A short walk to all the sites. Old town, market, train station and shopping centres
Excellent hotel close to the main sites. Very helpful and friendly staff. Great breakfast. Room was spacious and clean. Very close to Riga market. Definitely worth a visit just to see the Zeppelin hangers some of the market is in. Would definitely stay here again if I came back.
5 out of 5
by Vasyl

the best choice in Riga for romantic getaway

Posted 19-Apr-2017 on Hotels
GREAT experience! I had excellent romantic weekend getaway in Riga with my girlfriend! Close to bus and train station. Helpful staff. Delicious breakfast. Nice SPA area! Strong Wi-Fi in the rooms (free of charge, of course)! HIGHLY RECOMMENDED for couples!!!