Ratings based on 276 verified reviews

3.7 out of 5
85% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller from Boston MA

Posted 27 Apr 2019
Old hotel, they need to up date. Location is good and that is it. Staff wasn’t friendly the guys there was to slow and didn’t care much if you there waiting or not.
3 out of 5
by Marco

This traveller left a rating score only Posted 18 Aug 2016 on Hotels
4 out of 5
by JASIEL

Overall quick stay

Posted 1 Jan 2016 on Hotels
Great downtown location but the service and cleanliness is not very good. Service could be better. It is an old hotel needs repairs and maintenance.
3 out of 5
by a verified traveller

OK Hotel

Posted 3 Nov 2015 on Hotels
Just ok for stay
3 out of 5
by a verified traveller

Posted 25 Oct 2015 on Hotels
Need more staff who speaks English.
1 out of 5
by a verified traveller from PORTO UNIÃO

Posted 28 Oct 2019
Atendimento recepção péssimo,tampa vaso quebrada,tampa box banheiro quebrado. Ar condicionado muito barulhento, de um dos quartos não esfriava direito. Móveis do quarto muito velho. Roupa de cama cheiro forte de mofo. Hotel que não recomendo e nunca mais volto.
3 out of 5
by a verified traveller

Posted 23 Aug 2019 on Hotels
Colaborador teve seu carro arranhado pelo manobrista e a gerente Vivian fez pouco caso quando foi informada do ocorrido.
5 out of 5
by a verified traveller

EXCELENTE

Posted 19 Aug 2019 on Hotels
Experiência excelente, cama enorme e confortável.
2 out of 5
by a verified traveller

Má educação e pouco preparado para função

Posted 8 Aug 2019 on Hotels
Não gostei do tratamento do rapaz de recepção, pois quando da chegada o carro que eu estava ficou no hall de entrada e falei se poderia deixar ali e sem mais "mandou" que eu estacionasse em outro local, pois não podia deixar, sendo que no hotel tinha manobrista
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 5 Aug 2019 on Hotels