The hotel was advertised as having newly refurbished rooms, ours was not, it felt dirty. It was also very small, a tiny desk, no where to put luggage. In the bathroom there was lots of mould. We were on the third floor, when we got there the lift was not working so had to carry heavy luggage up the stairs! I would not recommend this hotel until all the rooms are refurbished.
Comment from Hotel Management
16-Jul-2019 by Sanna, General Manager, Hotel Management
Thank you for taking the time to let us know your opinion of your recent stay.
We are sorry to hear about any inconvenience experienced with the lift and regret that you did not make us aware at the time of your visit as our team would have been more than happy to have assisted you with your luggage. We appreciate your feedback in regards to your room and would like to inform guests that our rooms have been recently renovated though we are welcome to any suggestions towards future improvements. We hope that despite these issues that you will consider another visit with us again.
We hope to have the opportunity to welcome you again.
Sanna, General Manager