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Reviews of Hotel Grand

3 out of 5
Hotel Grand
Sládkovicova 1, Zilina

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 76 reviews" "
Rating 8 - Good. 36 out of 76 reviews" "
Rating 6 - Okay. 17 out of 76 reviews" "
Rating 4 - Poor. 4 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andy for the dhops
Nice hotel in the center of the town ...rooms where clear and nice service
Stayed 1 night in Sep 2020

6/10 Okay

Evelina

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2019

4/10 Poor

Luca

Liked: Cleanliness
Disliked: Staff & service, room comfort
Overpriced
Great location, right in the centre of the city but, hotel is old and overpriced, poor breakfast.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the main square. Parking available. I bit tricky to find the two small lots. Be sure to contact the hotel with your license plate number (your number can automatically open the gate)
Stayed 1 night in Jul 2019

8/10 Good

James, Presov , sk

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in center of town, close to shopping and restaurants.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Happily surprised. Nice eggs and bacon for breakfast.
Stayed 1 night in Jul 2018

8/10 Good

Shorty, Vancouver

Liked: Cleanliness, staff & service, room comfort
Great location and good for the night. Less grand then we expected. Rented the family room with a heart shaped hot tub.
Stayed 1 night in Sep 2018

6/10 Okay

ilanB

Liked: Cleanliness
good location right on the main square of Zilina thats all
Stayed 1 night in Sep 2018

6/10 Okay

Ilan

Liked: Cleanliness
Good location right on the main square rooms are OK donttake the 3rd floor the elevator ends on the 2nd floor
Stayed 1 night in Sep 2018

10/10 Excellent

Frederick

Great town, great hotel
On the most beautiful square in Europe. Breakfast included cheesecake that would cost $5 a slice.
Stayed 1 night in Aug 2018

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a business trip
Charming rooms, incredibly large and clean. The restaurant/reception areas were a little tatty/smelly but all in all, a pleasant stay with large bright rooms and clean bedding.
Response from Eva Riecka - reception on 4 May 2018
Thank you very much for your review. We are glad that you liked the room and we look forward to your next stay!

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Few nights at the Grand
I've stayed in the Grand before and had no issues re: staying there again. I had 3 nights there. The hotel is about a 10 min walk from Zilina station and is on the corner of the town square which has some bars and restaurants nearby. The staff were good, helpful and friendly.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Reasonable rooms but lacks night security support
Reasonable rooms but no security available at night. On night of stay noisy and troublesome guest in middle of night keeping people awake - asked reception for help but received reply not their problem. Ask if security available, they said no.
Stayed 2 nights in Feb 2018

6/10 Okay

Jackie

Liked: Property conditions & facilities, room comfort
Not what is advertised
Had a lift., but still had to climb 2 short sets of stairs. NO Washer and dryer in room, they have a service for long term guests. No Shower
Stayed 1 night in Jul 2017

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel but...
One of my children's favourite hotel. Whirpool bath in premium room is awesome. They should definitely install air conditioner in the rooms and have a better coffee for breakfast.
Stayed 1 night in Jun 2017

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location
The Hotel Grand is right in the middle of the city center, at the southwest corner of Marianske Namestie. (The hotel entrance is around 15 meters into the alley.) In addition to the nice location, it was well-maintained too, and the staff spoke good English. Having a small refrigerator in the room was convenient, since I was staying there a few days. My one complaint was minor, that the shower head couldn't be mounted on the wall above my head, but this is not unusual in the Old World.
Response from Dusan on 7 Jun 2016
Hello, Dear traveller We would like to thank you that you stayed in Hotel Grand when you visited Žilina. We are glad that you like the hotel and our hotel services. Thank you for your feedback, we really apprecciate it. We will hang the shower head to the wall, thank you for this notice. See you soon sometimes :) Best Regards Dusan, manager Hotel Grand

8/10 Good

Benjamin, Markham

Liked: Cleanliness, property conditions & facilities, room comfort
Big daddy-o does Zilina
Quick overnight. Everything was fine. Gym closed for the whole summer.
Hello, Benjamin Thank you very much for your review and for your stay. We apprecciate it. We hope we will see you again :) Hotel Grand Team

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Wifi did not work in our room but otherwise no complaints.
Response from Dusan on 22 Feb 2016
Hello, Dear Guest Thank you very much for your feedback and for your opinion. It is always good for us to read what people think, because then we can improve our hotel services. Wifi is working very good right now :) Thanks for your time to share your experience. We hope we will have a chance to meet you again. Best Regards Team Hotel Grand

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience
Until 2:00 AM be inside hotel staff party !!! Real hell for people, what would like sleep
Response from Dusan on 23 Feb 2016
Hello, Dear Guest I would like to personally apologize for the incidence that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. We will do our best to the future, so this situation will not repeat. Best Regards Team Hotel Grand Žilina

8/10 Good

Karl, Uzhhorod, Ukraine

Liked: Cleanliness, property conditions & facilities
Spotlessly clean, convenient, staff a bit rigid
I stayed there one night and my initial impression was very good. The room, while basic, was immaculate, and the bathroom was impressive. The problem came the next morning when checking out. The clerk asked if I had a car, which I did, and said there was a 5 euro charge for parking. My Expedia confirmation said 3 euros, which I showed her. No matter, she argued with me over the 2 euros. It was a small detail, but that left the parting impression of irritation.

8/10 Good

Ian, Hull

Liked: Cleanliness, staff & service, room comfort
centre of the Town
A pleasant hotel though I would not say Grand approximately 10 minutes walk from the Railway Station. Room was okay just could do with a bit of modernisation. Didn't bother with breakfast when found out not on site. Would stay in the future but do not expect luxury.

8/10 Good

Heidi, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Grand in Zilina....a good place to stay
Walkable from the train station. Right off one of the main squares in Zilina. Small single room, but clean and pleasant. Helpful staff. Inexpensive jacuzzi and spa use in the hotel. Tasty breakfast included in the cost. Frig in the room.

8/10 Good

Martin, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel in Zilina
This hotel is well placed in the corner of the square, about 15 minutes' walk from the railway station. The room was comfortable and the staff were very friendly and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to city , was a nice hotel
we had very good stay at hotel grand , loved it

8/10 Good

Tony N, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good choice.
I only had a one night stay as I was heading through Slovakia from the Czech Rep and wanted to break up the journey. The hotel itself is very well presented, comfortable and clean. It is located right next to the very pleasant main square. Several bars and restaurants / eating places. The staff were helpful and also spoke very good English too.

10/10 Excellent

US Trvlr 2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right on the main square.
The staff was friendly and put extra effort into being helpful. Highly recommend staying here.

2/10 Terrible

Hilde

Stayed 2 nights in Jun 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Habitación decepcionante
La habitación ha sido muy decepcionante. No se parecía en nada a las fotos que había en la web cuando reservé.
Stayed 3 nights in Apr 2022

6/10 Okay

Simon

Liked: Staff & service
Stayed 2 nights in Jul 2020

10/10 Excellent

Imre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A szálloda újból élmény volt, csak a reggeli nem volt olyan választékú, mint korábban. Barátságosak voltak.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Sehr zentral und doch ruhig. Stimmiges Bistro mit gutem Essen. Grosszügiges Zimmer und geräumiges Badezimmer
Stayed 3 nights in Oct 2019

6/10 Okay

Helfried

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggelig placering på torvet
Stayed 2 nights in Apr 2019

8/10 Good

Marcela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

JONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
房間乾淨、舒適，櫃台小姐非常友善、早餐種類多樣，地點佳!!
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Room comfort
the WiFi was too slow and broken often. the pakingplace was very small and narrow however you have to pay extra.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

flavio

Liked: Cleanliness, staff & service
Okky
overall ok stay, reception 24h was a good option
Stayed 1 night in Dec 2018

10/10 Excellent

SANGWEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Stayed 1 night in Sep 2018

6/10 Okay

Noh

Liked: Room comfort
호텔 후기
전반적으로 보통수준의 서비스
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Albergo non recentissimo, ma tenuto bene. L'unica pecca, avevamo stanza esposta alla strada, dove c'era chiasso dagli locali. Per fortuna eravamo stanchi, siamo riusciti a dormire a prescindere.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

猛暑日には最上階は熱暑対策必要ですがその他は一般的なホテル
外気温34度の日にチェックインしたら最上階の”開けられない天窓だけ”の部屋を指定された。当然ながら室温は相当高く換気もできないので「熱中症の危険があるので窓の開けられる部屋に替えてください」とお願いしたら二階の窓がある部屋に案内された。空調は無いが窓を全開にして扇風機で強制換気し快適。室内は水回りを含め清潔。なおシャワーカーテンが短いので床を濡らさぬように留意。ティッシュペーパーが無いのが不便。朝食は概ね良好。Wi-Fiはストレスなし。冷蔵庫、湯沸かしも清潔。
Stayed 2 nights in Jun 2018

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war sehr gut der Früstücksservice ist ausbaufäh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good hotel
very comfort exp. parking information and guide
Stayed 1 night in Feb 2018
Response from Eva Riecka - reception on 4 May 2018
Thank you very much for your review. We really appreciate it and we are glad that you consider our services as comfortable. We look forward to your next stay!

10/10 Excellent

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018