Overall an okay hotel. I'm used to a free breakfast but they charge 6.99 here. The room was quite nice but the used q-tip on the floor under the sink wasn't too cool. Some of the furniture had trim coming off and the closed door had a nice gouge on it. Parking a half block away isn't real convenient but understand this is how it is in a downtown area.
From the moment of checking in to leaving for the last time this place continued to impress me. The staff at the front desk and in the restaurant are customer service pros. My sister and I wanted a quiet place with breakfast included and we couldn't have picked better! The breakfasts are cooked to order off the menu, we never used the whole voucher amounts even with add ons. We never wanted to miss a morning as the food was just that good! Jessa was great with suggestions for sight seeing or shopping, just a pleasure being around. The rooms and bathrooms are super clean and nicely appointed. Beds are comfortable. All this and you can choose free chips and chocolate bars off the list at the front desk, after a day of being out all day it was so nice to get back to the hotel to see Jimmy at the front desk to choose our nighttime treats. This is just simply a great place to stay. The rooftop deck is a fantastic place to watch sunset with a free glass of wine too....you can't go wrong!
no cups in room tough for taking meds no receipt they said expedia would send a receipt you didn't since this was a business expense what do I do? I would like a receipt. please advise or will never use expedia again.
The rooms are fairly pricey. I booked with the expections that the higher priced room will have more amenities than other regular priced hotels. Room was average, on the smaller side. I booked a city view balcony room and did not recieve a city view, instead my balcony was facing another building.
The manager was very helpful and friendly.
The room was fquite comfortable and very clean.
The hotel was in a convenient location, being within walking distance of the convention center and downtown Phoenix.
Welcome to the Americas Best Value Inn, centrally located in the heart of downtown Phoenix. Our hotel is near the Phoenix …More
Pocket Guide: Phoenix Central Phoenix - Downtown Hotels
Red-rock mountains offset the downtown skyline. Many of the city’s events take place in Copper Square, including the Phoenix Convention Center, the US Airways Center, and Chase Field. Nearby, lawmakers convene at the Arizona State Capitol. Other area cultural institutions include the Phoenix Art Museum, the Heard Museum, the Phoenix Zoo, and the Arizona Science Center.
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