Ratings based on 198 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Fukuoka

Posted 21-Sep-2017
Maybe in Manhattan most hotels are like this old, the Mandarin Oriental in NYC looks and feels much older than MO in other places that we lodged in. Despite the facilities, staff is friendly and restaurant is elegantly clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from boston. ma

Posted 23-Aug-2017
Very nice warm lap pool perfect for children. Attendant watches pool but certainly not there to lifeguard. Dining room good for well mannered children.
4 out of 5
Recommended
for Everyone
by A verified traveller from Toronto

Posted 08-Aug-2017
Great location for us. Small room but lovely bathroom. Only 1 restaurant ('fine dining') and 2 separate elevator rides to get to our room. We probably won't return. Not up to our expectations for a Mandarin.
5 out of 5
Recommended
for Everyone
by A verified traveller

The room matched my expectations

Posted 06-Jul-2017
Pros: Staff, view, spa
Cons: When I checked out there was a charge for the internet. Charging for internet usage in a first class hotel is an antiquated policy. Ridiculous.
Very friendly staff, beautiful view. The room was great as was the location
5 out of 5
by Stephen

The best of New York City

Posted 11-Apr-2017 on Hotels
This was not our first stay at the Mandarin Oriental, and it certainly will not be the last! The staff are so wonderfully accommodating. The rooms are beautiful, spacious, and totally comfortable. Located right across from Central Park, the location is perfect for the theater, for dinner, the museums, a picnic in the park, shopping, and the most incredible restaurants in NYC. This time we were going to the metropolitan Opera House for a performance of La Traviata. So incredibly convenient! You can stay here and walk everywhere you want to go. The perfect place to stay in NYC.
4 out of 5
by walter

This traveller left a rating score only Posted 10-Apr-2017 on Hotels
4 out of 5
by Renato

This traveller left a rating score only Posted 22-Mar-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Scotland

Service At Its Finest

Posted 22-Mar-2017
Pros: Excellent facilities, excellent staff & a fantastic location. Food and drink both in the restaurants and in room dining were excellen.
Cons: Nothing
Location: The location is across from Central Park which offers excellent views. There is easy access to the 59th Street Subway so easy access across NYC
From check in to check out Mandarin Oriental Columbus Circle surpassed all my expectations. The entire experience was excellent. Staff are courteous, knowledgeable, professional & friendly. The room was beautiful. Very spacious and not just on New York Terms. I will most definitely be coming back
5 out of 5
Recommended
for Couples
by A verified traveller

Weekend in NYC

Posted 07-Mar-2017
Great hotel super close to Central Park. Excellent views of the city.
5 out of 5
by joseph

Great position

Posted 16-Feb-2017 on Hotels
Wonderful room , excellent service , delightful pool , very special experience, will do again