Ratings based on 399 verified reviews

3.7 out of 5
64% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.5 Room comfort
3.8 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 18-Aug-2019
Lack of tv, no bottled water for sale, parking remote...
Comment from Hotel Management
21-Aug-2019 by Guest Service Agent, Hotel Management
Thank you for staying with us! We appreciate your feedback, and will pass your comments along to the relevant staff.
4 out of 5
by a verified traveller

Posted 16-Aug-2019
Parking was a bit of a problem on weekend and even though I had called to cancel second room well in advance they still had it reaerved so now worried about the charges. Student staff vey friendly and helpful.
Comment from Hotel Management
21-Aug-2019 by Guest Service Agent, Hotel Management
Thank you for staying with us! We appreciate your feedback.
3 out of 5
by a verified traveller

Posted 13-Aug-2019
Comment from Hotel Management
13-Aug-2019 by Guest Service Agent, Hotel Management
Thank you for staying with us! We appreciate your feedback.
4 out of 5
by a verified traveller

Posted 12-Aug-2019
Comment from Hotel Management
12-Aug-2019 by Guest Service Agent, Hotel Management
Thank you for staying with us! We appreciate your feedback.
3 out of 5
by a verified traveller from Toronto

Posted 11-Aug-2019
The toilets were not that clean and also there were no toiletories. The room was small and also no oven, hair dryer nothing to use.
Comment from Hotel Management
12-Aug-2019 by Guest Service Agent, Hotel Management
Thank you for staying with us! We're sorry to hear about your negative experiences with the cleanliness of your room and your room amenities. We have passed your comments along to the relevant personnel, and will work hard to address these issues for the future. We appreciate you letting us know.
4 out of 5
by a verified traveller from Charlottetown

Posted 10-Aug-2019
Clean, well run. A bit far to shops but not a huge drawback.
Comment from Hotel Management
12-Aug-2019 by Guest Service Agent, Hotel Management
Thank you for staying with us! We appreciate your feedback.
4 out of 5
by a verified traveller

Posted 10-Aug-2019
Comment from Hotel Management
12-Aug-2019 by Guest Service Agent, Hotel Management
Thank you for staying with us! We appreciate your feedback.
4 out of 5
by a verified traveller from Calgary

Posted 10-Aug-2019
The UBC accommodation cannot be best for cost. A double room was $104 compared to the lowest 2* property costing $198 per night. You must have a car as the property is 11 km outside of the town. Check-in was fast and efficient. The room was small but you really do not need much when you are in holiday. There is no TV in the room but access to wifi. The beds were avid hard and the water pressure in the shower was very low.
Comment from Hotel Management
12-Aug-2019 by Guest Service Agent, Hotel Management
Thank you for staying with us! We appreciate your feedback.
4 out of 5
by a verified traveller

Posted 09-Aug-2019
Comment from Hotel Management
09-Aug-2019 by Guest Service Agent, Hotel Management
Thank you for staying with us! We appreciate your feedback.
5 out of 5
by a verified traveller

Posted 09-Aug-2019
The staff are very friendly and helpful. Location is a little bit far off but still very convenient. There is bus access. Restaurants, food stand & shopping mall are within 5-15 mins drive.
Comment from Hotel Management
09-Aug-2019 by Guest Service Agent, Hotel Management
Thank you for staying with us! We appreciate your feedback.