Executive Triple Room, City View | In-room safe, soundproofing, free WiFi

Reviews of Mandrino Hotel

3 out of 5
Mandrino Hotel
Egnatia 29 & Antigonidon 2, Thessaloniki

Reviews

7.6

Good

Rating 10 - Excellent. 51 out of 185 reviews" "
Rating 8 - Good. 81 out of 185 reviews" "
Rating 6 - Okay. 33 out of 185 reviews" "
Rating 4 - Poor. 10 out of 185 reviews" "
Rating 2 - Terrible. 10 out of 185 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

sophia

Stayed 4 nights in Dec 2019

8/10 Good

Panayiotis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Mandrino Sales Department on 2 Dec 2019
Hello from Hotel Mandrino, Thank you for choosing our hotel. Unfortunately, there is no availability. We are looking forward to any further cooperation with you in the future! --

8/10 Good

Jacob

Stayed 2 nights in Nov 2019

8/10 Good

Paul, Boca Raton Florida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice modern hotel. Great location. Walk to everything But the street location makes it very loud if your room is on the street side Also parking impossible unless you pay 12 euros per day at a garage not far away. The hotels ad alluded to free parking but clearly not the case. The 12 euros is the rate for everyone and not just hotel guests
Stayed 1 night in Oct 2019
Response from Mandrino Sales Department on 7 Oct 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

8/10 Good

Eirini

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in a very good location. You have everything you might need next door literally. The bathroom was good as it was renovated but the room needs improvement for sure. Breakfast was excellent too. The staff takes 10 out of 10! Amazing people very helpful and professionals all of the them! The reception, F&B , cleaning ladies. I would go again just for the service they had.
Stayed 4 nights in Sep 2019
Response from Mandrino Sales Department on 1 Oct 2019
Dear Customer, thank you for your feedback! We will do our best to improve our service for your better customer experience. Looking forward to seeing soon!

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good....worth money spent related to quality...however the rooms are very small.....
Stayed 4 nights in Sep 2019
Response from Mandrino Sales Department on 30 Sept 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

6/10 Okay

Shalom

Liked: Staff & service
Stayed 2 nights in Sep 2019
Response from Mandrino Sales Department on 20 Sept 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

8/10 Good

David

Liked: Staff & service, property conditions & facilities, room comfort
Hotel mandrino
Nice hotel helpful staff
Stayed 2 nights in Aug 2019
Response from Mandrino Sales Department on 30 Aug 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience. --

6/10 Okay

Verified traveller

Travelled with partner
Location. Mandrino is an easy walk from ferry or train station.
Stayed 3 nights in Aug 2019
Response from Mandrino Sales Department on 30 Aug 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience. --

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Great location but the hotel needs more modern furnishings - pictures online are not representative!
Stayed 7 nights in Aug 2019
Response from Μandrino Sales Deparment on 30 Aug 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
central amability good brekfest very clean recomandated
Stayed 7 nights in Jul 2019
Response from Mandrino Sales Department on 5 Aug 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience. --

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Μας άλλαξαν δωμάτιο κατευθείαν γιατί είχε θόρυβο και χρειαζόμασταν ησυχία. Σε βολικό σημείο μέσα στην πόλη! Ευγενικό προσωπικό.
Stayed 1 night in Jul 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Mandrino Sales Department on 19 Jul 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience. --

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel, value for money!
Very good service, friendly staff. Good location. Basic breakfast, value for money. The only negative was a bad sewage smell in the room. Some rooms in the front of the hotel are noisy because of the street.
Stayed 6 nights in Jul 2019
Response from Mandrino Sales Department on 15 Jul 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

8/10 Good

Soulla

Liked: Staff & service
The hotel is basic. I expected coffee making facilities in the room but there wasn't. Not even in the lobby could you get a cup of coffee. Breakfst was the same every day. We stayed 8 days.... There wasn't juice...powdered drrink, For the money it was OK.
Stayed 8 nights in Jun 2019
Response from Mandrino Sales Department on 26 Jun 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience. --

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Room is in bad condition. They need to be renovate. All other facility is ok.
Stayed 1 night in May 2019
Response from Mandrino Sales Department on 27 May 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience. --

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and close to shopping and downtown. Breakfast was very good with good selection.
Stayed 2 nights in May 2019
Response from Mandrino Sales Department on 21 May 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience. --

8/10 Good

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from Mandrino Sales on 11 Apr 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Mandrino Sales on 4 Apr 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience. --

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Mandrino Sales on 4 Apr 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience. --

10/10 Excellent

Stavros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Mandrino Sales on 4 Apr 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience. --

10/10 Excellent

DIMITRIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Cometial accommodation in Thessaloniki!
Hotel Mandrino is a very old hotel bat a few years ago was completely renovated in a high standard 3* hotel I feel like home every time I stay there! The stuf is amazingly friendly & hospital !
Stayed 2 nights in Mar 2019
Response from Mandrino Sales on 4 Apr 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience. --

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing good about this hotel is that it's walking distance to everywhere. Not worth the money it's like a one star
Stayed 2 nights in Feb 2019
Response from Mandrino Sales on 20 Feb 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Μandrino Sales on 28 Jan 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

8/10 Good

Aleksandar

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2018
Response from Mandrino Sales on 4 Jan 2019
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

10/10 Excellent

Giorgos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Everything was perfect .
Stayed 2 nights in Nov 2018
Response from Mandrino Sales on 3 Dec 2018
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018
Response from MANDRINO SALES on 27 Nov 2018
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

6/10 Okay

joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
There is a problems with the internet (wi Fi). Problem with a shower.
Stayed 4 nights in Nov 2018
Response from Mandrino Sales on 10 Nov 2018
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2018
Response from Mandrino Sales. on 3 Nov 2018
Τhank You!

2/10 Terrible

MEHMET

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old fashioned
Room condition and cleanliness is so bad. Room service has left the used glass without changing it with the new one. Room’s condition is totally different than it seems on the site. Don’t stay if you are rigorous person.
Stayed 2 nights in Oct 2018
Response from Mandrino Sales on 8 Nov 2018
Dear Customer, thank for your feedback.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018
Response from Mandrino Sales on 25 Oct 2018
Thank you.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018
Response from Mandrino Sales on 25 Oct 2018
Τhank you.

6/10 Okay

Angela

Liked: Cleanliness
The excecutive room was very small which is supposed to be an upgraded room Breakfast was very poor
Stayed 3 nights in Sep 2018
Response from Mandrino Sales on 25 Oct 2018
Thank you for your feedback.

6/10 Okay

Neil, Newcastle

Liked: Cleanliness, staff & service
A Reasonable Hotel in the Heart of the City
It's a while since I have been to Greece and I am really used to the high standards of Hotels in Spain's main cities so perhaps I was expecting more however as the week wore on the familiarity with the surroundings did temper my view . On arrival the room we were offered had the odour of someone having smoked in the room as a non-smoker I could not stay in there . To the credit of the Desk staff and considering the Hotel was almost fully booked they found me a replacement which was more acceptable and we grew to actually like the overall feel as the week progressed. I am not sure if the Hotel is in the middle of the refurbishment because the Bathrooms are ultra modern but the bedroom area was a little tired and needed an update , however that does not detract that it was really clean and the linen etc was changed more than I would have expected . It is a great location, to be there are places to eat literally on every street corner we are late people and often returned at 3 am and there were 3 very reasonably priced modern and clean eateries open right next to the Hotel . In the end on a social holiday in the city, the Hotel is a mere base to support those activities and is not the location you spend the lion's share of your vocation in. The Hotel is ideally located to reach the absolutely fabulous facilities and historic attractions that the wonderful Thessaloniki offers.
Stayed 7 nights in Sep 2018
Response from Mandrino Sales on 8 Nov 2018
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

6/10 Okay

David, Aylesbury UK

Liked: Cleanliness, staff & service, room comfort
Good Value Hotel Close to the Ladadika Area
Hotel was clean, Bathroom was clean. Fresh towels daily. Room was basic but had everything you need. Air Con worked. My room on the 1st floor had a balcony, with table and chairs. Being on the first floor though, i did find the noise from the very busy streets interfeared with my sleep. It only really quietens down between 2am and 4.30am
Stayed 2 nights in Sep 2018
Response from Mandrino Sales on 8 Nov 2018
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

6/10 Okay

Hadi, Lebanon

Disliked: Cleanliness
The property location is excellent:On iGNATIA street and in the middle of all attractions and shopping centers. It is surrounded by many restaurants and cafes.The bathrooms are not well cleaned. The bathrooms next to the reception are filthy. They should definitely work on the cleanliness of the hotel.
Stayed 5 nights in Sep 2018
Response from Mandrino Sales. on 8 Nov 2018
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018
Response from Mandrino Sales on 25 Oct 2018
Thank you.

8/10 Good

Tas, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a couple nights
Rooms are a little small but i think it's good value for money.
Stayed 3 nights in Jul 2018
Response from Mandrino Sales on 25 Oct 2018
Thank you.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Good location, bad managed hotel. Staff is not so friendly or helpful. Room that we stayed is was small. Bathroom needs an upgrade.
Stayed 2 nights in Sep 2018
Response from Mandrino Sales. on 8 Nov 2018
Dear Customer, thank you for your feedback. We will do our best to improve our service for your better customer experience.

10/10 Excellent

dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

Jalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Panayiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value
Plus: Friendly staff, quiet place, great convenient location Minus: Tiny bathroom
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to centre
Made to feel welcome on arrival. Comfortable room. Good breakfast.
Stayed 5 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice reception and horrible rooms
The hotel was in need of a desperate renovation. Three bathrooms were unusable due to the small size and the bad smell. Very noisy so sleep was not an option. I will never return to this sad excuse for a hotel. Management have checked out and don't care. There are many many other hotels in this location. Many look just as bad. Definitely take your time and research the many other options for this city.
Stayed 3 nights in May 2018

8/10 Good

Dana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2018

6/10 Okay

Amarilo

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
I don't recomand
The bed was terrible. Poor Breakfast. The staff was very nice and helpful

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely but no A/C
We were pleased with everything about the Mandrino (room was clean and comfortable, breakfast was amazing and highly recommended) BUT the rooms do not have air conditioning. We were there in late March and it was very comfortable outside. However, at night we wanted to cool things down. The hotel is located on a very noisy street, so opening the balcony door was not an option for over night. I can't imagine what it would be like in summer-you've been warned.

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in heart of the action.
The Mandrino hotel is ideally situated in the centre of Thessaloniki, a modern hotel over seven floors the executive rooms are situated on the upper floors, which gives less noise as the hotel is on the main road, excellent breakfast, including eggs and bacon if required.
Stayed 1 night in Mar 2018