Dear Valued Guest Thank you for visiting us at Aegean Melathron Thalasso Spa. We hope that we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Aegean Melathron one you will remember forever. Therefore, your comments are very important to us. The Hotel Staff loved your positive feedback as they will use it as an inspiration to improve their services on daily basis. We hope that we will have the chance to welcoming you once again to Aegean Melathron in the near future. Till then keep well and stay safe. Wishing you a great day Kindest Regards

Dear Valuable Guests Thank you for your confidence given to Aegean Star Hotels We hope that we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Aegean Melathron Thalasso Spa Hotel one you will remember forever. Therefore, your comments are very important to us. The staff loved to hear your feedback and use it as an inspiration to keep on improving our services in daily basis We hope to have the chance of welcoming you once again in the future at Aegean Star Hotels Till then keep safe and we are wishing you a great day Best Regards

Dear Georgia Thank you for taking the time to forward us the below feedback We strive to make the experience at Aegean Melathron one you will remember forever. Therefore, your comments are very important to us and to our team. The management team along with the Chef and the Restaurant Manager loved to receive the positive feedback as it inspires them to maintain their exceptional service. We remain at your disposal and thank you for your confidence given to Aegean Star Hotels Looking forward to welcoming you back to Aegean Melathron in the future. Kind Regards

Dear valuable guests Thank you for visiting us at Aegean Melathron Thalasso & Spa We strive to make the experience at Aegean Melathron one you will remember forever. Therefore, your comments are very important to us. Please take a moment to your time and forward us more details regarding your holiday experience at Aegean Melathron, so we maintain our exceptional service. We would love to hear your feedback and use it to review and improve our services every day. We hope to have the chance to welcoming you once again in the future in our property and we remain at your disposal Warm Regards

Thank you for taking the time to forward us your comments which are important to us. We were disappointed to read that you did not experienced a comfortable accommodation during your stay at our Aegean Melathron Keeping our high standards through the years concerning the guest satisfaction especially in times like these, we do our outmost to meet our guest’s expectations. We are sorry to hear that your room was not up to the standard you’ ve come to expect from us. For that reason, we have informed our House Keeping Manager to keep maintaining the service status in all of our guest rooms and this won’t happen again We know that our Housekeeping Team will take your comments into serious consideration and they will do everything in their power to keep their good work for improvement Your comments for the quality of the food have been transferred to our Chef and he is really sorry to hear that the standards didn’t reach your satisfaction All the rest of your comments have been taken into serious consideration and have been transferred to the Hotel Management and they regret that they haven’t received your comments while you were staying with us in order to understand your situation better and see if there was any other way to make your holiday experience more relaxed. We hope to see you back some day in our beautiful Creta Panorama & Mare and have the chance to discuss with you in person. We remain at your total disposal Kindest regards

Dear Daniel Thank you for taking the time to post your comments which are important to us. We hope that we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Aegean Melathron one you will remember forever. We would like to extend our gratitude on behalf of our Hotel Staff for your kind comments and we hope to have the chance to welcoming you again in the future. Kindest Regards

Dear Valuable Guests Thank you for taking the time to post your review which is important to us We regret that our our services haven't met your expectations. We strive to make the experience at Aegean Melathron one you will remember, therefore, we were hoping that we would have the chance to meet you in person so we could probably find a way making your stay more comfortable and memorable. In any case your feedback will push our team to find ways to improve our services every day. Thank you once again Warm Regards

Dear Valuable Guest Thank you for taking the time to forward us your comments which are important to us. We were disappointed to read that you did not experienced a comfortable accommodation during your stay at our Aegean Melathron we would like to assure you that we will investigate the matter Keeping our high standards through the years concerning the guest satisfaction especially in times like these, we do our outmost to meet our guest’s expectations. We are sorry to hear that your room was not up to the standard you’ ve come to expect from us. For that reason, we have informed our Management Team to keep maintaining the inhouse service status in all of our guests as we do not wish this to happen again We know that our Front Desk Team will take your comments into serious consideration and they will do everything in their power to keep their good work for improvement While we are unable to offer a solution, we regret that we haven’t received your comments while you were staying with us in order to understand your situation better and see if there was any other way to make your holiday experience more relaxed. We hope to see you back some day in our beautiful Creta Panorama & Mare and have the chance to discuss with you in person. We remain at your total disposal Kindest regards

Dear Valuable Guest Thank you for taking the time to post your comments which are important to us We hope that we achieved our goal in making your stay memorable by providing outstanding service. We appreciate your evaluation and we hope to see you soon back to Aegean Melathron We remain at your total disposal Kindest Regards

Dear George Thank you for visiting us at Aegean Melathron. We are happy that we achieved our goal in making your stay memorable by providing outstanding service. We would like to thank you for your feedback and we will transfer it to all of our Staff!!! wishing you a great day Best Regards

Dear Valuable Guest Thank you for taking the time to forward us your comments which are important to us. We were disappointed to read that you did not experienced a comfortable accommodation during your stay at our Aegean Melathron Thalasso & Spa And we would like to assure you that we will be investigating the matter Keeping our high standards through the years concerning the cleaning and hygiene especially in times like these, we do our outmost to meet our guest’s expectations. We are sorry to hear that your room was not up to the standard you’ ve come to expect from us. For that reason, we have informed our Front Office Manager to keep maintaining the service status in all of our guests and this won’t happen again We know that our Front Office Team will take your comments into serious consideration and they will do everything in their power to keep their good work for improvement Your comments for the quality of our services at the Restaurant have been transferred to our Chef and to our Restaurant Manager and they are very greatfull to hear that the standards reached your satisfaction We hope to see you back some day in our beautiful Aegean Melathron Thalasso & Spa and have the chance to discuss with you in person. We remain at your total disposal Kindest regards

Dear valuable Guest Thank you for taking the time to review our service. Most of our clients are pleased with our service but we value all our clients' feedback as it enables us to review our service and identify where it can be improved. We are happy that our services met your expectations and we hope to have the chance to welcoming you again to Aegean Melathron in the future We always remain at your disposal Wishing you a great day with our best Regards

Dear Guest, Thank you for your feedback. I'm glad to read you enjoyed your stay with us! Your comments for the food quality have been taken under consideration. We look forward to welcome you back again soon. Warm Regards, Tsipoudi Galini

Dear Mrs. Biljana, Thank you very much for your review! We are looking forward to your next visit! Best Regards, Tsipoudi Galini

Dear Alex, Thank you for your comments following your recent stay at the Aegean Melathron, I appreciate the time you have taken to share your experiences. Naturally your comments are deeply concerning to our team, who all share a passion for great customer service. It would be churlish of me to try to justify the situation; clearly we failed you as a guest. I would like to apologize that you had a poor experience, as a first time guests to the Aegean Melathron we missed a vital opportunity to win your loyalty, I can only hope we have an opportunity to alter your current perception in the future. Kind regards, Tsipoudi Galini

Thank you for the evaluation!

Dear guest, Thank you for sharing your feedback. We are very sorry and disappointed to hear of the experience you encountered during your recent stay. The charges for the sunbeds and umbrellas are valid since the first day the hotel opened. Allow me to tell you that we don't have hidden charges. All the extra charges are mentioned in every web platform that someone can book online. Our main priority is to satisfy our guest's needs. We are sorry that we failed in your occasion. Please allow us to assure you, we value all of our guests and do hope you will consider allowing us another opportunity to welcome you back again in the future. Best Regards, Tsipoudi Galini

Dear Mr. Jasen, Thank you very much for sharing your feedback with us regarding your stay at the Aegean Melathron Thalasso Spa Hotel. I shared your comments with our team. I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate you have shared your feedback and it is our hope to have the opportunity to welcome you back in the near future. Best Regards!

Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as the meals. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.