Ratings based on 175 Verified Reviews

3.6 out of 5
87% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Disappointing

Posted 21-May-2017 on Hotels
Disappointing. Room was spacious but condition run down. Shower head don't work well. Reception counter service counter was poor but maybe only just that lady who served us at check-in. She allocated me a smoking level when I have 2 young kids. Found out only upon check-out. Booked for 2 nights but she only gave me 1 breakfast coupon and deactivated our room card on 2nd day. Both instances we had to make additonal trips to the counter to get it rectified. Hotel looks deserted, probably poor occupancy rate. Didn't see many hotel guests even at breakfast. Pool was great with the slides. Unfortunately poorly maintained and lots of litter at the stairway going to the slide. Walking barefooted felt a bit disgusting. Pool water no chlorine. Will not be back.
4 out of 5
by FARID

Big Rooms with Bigger Hospitality

Posted 28-Apr-2017 on Hotels
Well, everything was quite well equipped from the Large rooms to the Large Fridge... But if i may highlight, it's the surroundings... The M suites management could have done better with the flora & fauna of the area, because it seems to quite a jungle building up behing the Hotel @ the swimming pool area... Got abit of a scare with the swam of insects buzzing around us, But, overall Nice place to rest the weekend..
4 out of 5
Recommended
for Everyone
by A verified traveller

NICE...

Posted 27-Apr-2017
Cons: If possible it is better to have hose pipe in the bathroom
Value for money..the bathroom should be more clean..
4 out of 5
by Nur Shafini

This traveller left a rating score only Posted 25-Apr-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Melaka

exceeding expectation

Posted 25-Apr-2017
Pros: surprise with a room area, very satisfied with a breakfast and i think this hotel is a very family-friendly hotel. Very satisfied with a price here.
Cons: Free WIFI only at lobby. Not happy about this. Also not so satisfy with a bathroom design.
Location: Nearby to Hospital Sultanah Aminah
Stay in the hotel 1 night for a business/work purpose. Not expect much from the hotel but actually is much better than what you see from outside. Lobby and a room are nice.
3 out of 5
Recommended
for Everyone
by A verified traveller

No more seaview

Posted 22-Apr-2017
Supposed to be 2 bedroom, but the other bedroom with non-functional sliding door, facing the living room, hence the bedroom is exposed as the sliding door does not work
4 out of 5
by mohd sharill

This traveller left a rating score only Posted 16-Apr-2017 on Hotels
3 out of 5
by shahirah

This traveller left a rating score only Posted 16-Apr-2017 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Fairly nice

Posted 13-Apr-2017
Looks very run down from the exterior but was cosy inside. Would be gd if serves a wider range of breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveller from Kajang

Close to city center but looks old

Posted 08-Apr-2017
The room especially the toilet look dilapidated and in dire need of major renovation. No free wifi in the room. Even if we pay for the wifi, RM10/day, the staff told us the speed is only a lousy 400kb/s and can be shared by only 2 devices. Our 2 bedroom suite supposed to cater for 5 people but there's only 4 towels. The charge for extra person's buffet breakfast was RM45, wayy too expensive but the quality of the food certainly do not reflect the price.