Very friendly staff. We called ahead as we needed a late check in & were accommodated accordingly. Our son loved their swimming pool. They have a dedicated parking lot across the street. We spent 2 days at Europa Park & were delighted to find that the walk to the park entrance was only about 5 minutes. The restaurant options are plentiful, especially if you like Italian food. There were about 5 restaurants within a 3 minute walk, all reasonably priced. They have a great little courtyard near the pool with a little Tea bar. After a long day at the park my wife & I wanted to relax by the pool with a beer. You can buy cold beer at the office but they were always closed when we got back from the park. We chose to go to the local grocery market & purchase snacks & wine for the room, as there is no fridge in the room itself in which to chill down beer. There is no A/C in the rooms. We opened the windows but found the mosquitos unbearable once the sun went down, so we had to sleep with the windows closed. Overall we were pleased with this accommodation.