Aerial view

Reviews of Knights Inn Centerville

1.5 out of 5
Knights Inn Centerville
8 Shoot Flying Hill Rd, Centerville, MA

Reviews

7.0

Good

Rating 10 - Excellent. 85 out of 362 reviews" "
Rating 8 - Good. 121 out of 362 reviews" "
Rating 6 - Okay. 65 out of 362 reviews" "
Rating 4 - Poor. 46 out of 362 reviews" "
Rating 2 - Terrible. 45 out of 362 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful. The location is convenient from the highway but traffic noise was not a problem. Checkin and checkout was easy. Although the property is dated, it is well kept up.
Stayed 2 nights in Oct 2023
Response from dp on 12 Oct 2023
thank u very much

10/10 Excellent

Megha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for the area. Very nice local inn with friendly and caring staff. Only about a 15 minute drive to Main Street Hyannis and close to beaches. Quiet area and conveniently located near the highway.
Stayed 2 nights in Sep 2023
Response from dp on 9 Sept 2023
Thank u very much.

8/10 Good

Thomas

Stayed 1 night in Sep 2023
Response from dp on 2 Oct 2023
thanks

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the look of the property.
Stayed 2 nights in Sep 2023
Response from dp on 4 Sept 2023
thank u very much

2/10 Terrible

Carrie, Amherst

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DISGUSTING!!! I can’t believe this place is allowed to operate. There is mold everywhere, the carpets are gross and stained, dust on everything (this place never gets cleaned), bug guts on every surface, doors you have to kick to secure and the bathroom OMG where do I start!. I CANT SAY THIS LOUD ENOUGH!!! STAY AWAY FROM THIS PLACE!
Stayed 3 nights in Aug 2023
Response from dp on 28 Aug 2023
After 3 night stay . u can come office and let me know . thanks for letting us know we will try our best to correct ,Thanks

10/10 Excellent

Brenno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from dp on 27 Aug 2023
thank u very much ,

4/10 Poor

Kyle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn't a great property. Needs a lot of improvement.
Stayed 1 night in Aug 2023
Response from dp on 25 Aug 2023
thanks before u reserve room u check out price on cape and review. thanks any one.

2/10 Terrible

JANE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be shut down . It was dirty at the front check in and smelled terrible. Reeked of curry. The room smelled moldy until you put on the AC, but who knows what you breathe in. Bathroom was dirty and dingy. Only the manager would give you limited ice. The tv didn’t work and had to call front desk twice to come look at it. So inconvenient. 3 times the security card to get into room did woo and to get it replaced. I will be contacting the Health Department . This place should not be open to public. And all the outside light’s including the one outside each door stays on all night so it’s bright in room because the blinds are worthless
Stayed 2 nights in Aug 2023
Response from dp on 20 Aug 2023
sorry for inconvience. we try our best to compete it. Thanks

6/10 Okay

Chad

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First of all you get what you pay for. The owner was lovely! We asked for an extra pillow and he delivered it to us right away. Only problem for us was The room was so musty (but smelled like chlorine), very run down, the carpet was disgusting, the shower was in terrible condition. But it smelled clean, toliet and sink were clean, bathroom floor was clean. Read reviews before we stayed but I wasn’t expecting this. It served its purpose.
Stayed 1 night in Aug 2023
Response from dp on 21 Aug 2023
thanks for suggestion

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet room.
Stayed 2 nights in Aug 2023
Response from dp on 15 Aug 2023
thanku very much.

8/10 Good

Matthew, Somerville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's right off of US 6 which is very convenient; all restaurants and supermarkets are about a 8-10 minute drive away.
Stayed 1 night in Aug 2023
Response from dp on 15 Aug 2023
thank u very much

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to an emergency I could not make the trip, Expedia and the establishment would not honor my insurance or refund my money. Useless predatory service horrible experience, do not use or waste your money
Stayed 1 night in Aug 2023
Response from Guest Relations on 15 Sept 2023
Dear Joe,It's unfortunate to hear about the experience you described. For all billing inquiries, please reach out to the third-party site you booked with, as they will be the best ones to assist you with this matter. Thank you, and we hope this issue is resolved quickly.

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old motel with needed updates but it is clean. Bathroom was clean with good water pressure for shower. Room a bit small, air conditioner is loud but all portable window ones are. Does do it part. Breakfast is slim,coffee, packaged danish roll,banana. Pulling Weeds and spraying grass growing between asphalt cracks in driveway would be more appealing as you drive in. Owner was very nice, property very quite and in safe neighborhood.
Stayed 1 night in Aug 2023
Response from dp on 12 Aug 2023
thank u very much

6/10 Okay

Sherry

Liked: Staff & service
Owner is nice. Room is old, parking lot is too close to the room, sometimes very noisy.
Stayed 1 night in Aug 2023
Response from dp on 11 Aug 2023
thank u very much

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, quiet and kept up quite well. Friendly staff and fairly priced.
Stayed 1 night in Aug 2023
Response from dp on 3 Aug 2023
as long as u enjoy thank u very much,

6/10 Okay

Roger

Stayed 1 night in Jul 2023
Response from dp on 20 Aug 2023
thank u very much

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Friendly staff.
Stayed 1 night in Jul 2023
Response from dp on 24 Jul 2023
thank u very much

6/10 Okay

Alexander

Liked: Cleanliness
Proprietor is friendly, price is appropriate for what you get. Decent bed, but many spiders inside room, cleaning staff attempted to come inside room without knocking while we were changing before having checked out the next day and the parking lots are so bright at night there is no easy way to darken the inside of the room sufficiently for sleep.
Stayed 1 night in Jul 2023
Response from dp on 24 Jul 2023
sorry for that, Thank u very much

8/10 Good

Marcel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, friendly, relatively cheap. You definitely need a car.
Stayed 2 nights in Jul 2023
Response from dp on 22 Jul 2023
thank u very much,

6/10 Okay

Travis

Travelled with family
Liked: Staff & service
Staff was very friendly and the price was right. The "continental breakfast" was less than hoped for.
Stayed 3 nights in Jul 2023
Response from dp on 22 Jul 2023
thank u very much

2/10 Terrible

Joshua

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is by far the absolute grossest,nastiest unkept I’ve ever stayed! Stayed for four days and not so much as a wipe down! Bathroom was disgusting to the point that I cleaned it myself before attempting to shower!
Stayed 4 nights in Jul 2023
Response from dp on 18 Jul 2023
why not come office and let me know. u can stay for 4 days and did not say any thing , if u want to check out i will refund u,thanks letting us know,

6/10 Okay

Baldeep

Travelled with family and small children
Carpet was too dirty
Stayed 2 nights in Jul 2023
Response from dp on 18 Jul 2023
thanks

6/10 Okay

Steve

Liked: Cleanliness, staff & service
For old property it was good
Stayed 1 night in Jul 2023
Response from dp on 13 Jul 2023
thank u very much,

6/10 Okay

Richard, New York

Travelled with group
It was a very old property, and needs a bit of a face lift. The room was clean, which was great, but the lamp on the bedside was broken, and in general things just need an update.
Stayed 1 night in Jul 2023
Response from dp on 10 Jul 2023
thank u very much

4/10 Poor

Gabriella

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from dp on 13 Jul 2023
thank u very much,

6/10 Okay

paul

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2023
Response from dp on 6 Jul 2023
thanks

8/10 Good

james

Stayed 1 night in Jun 2023
Response from dp on 22 Jul 2023
thank u very much

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities
This place should not be listed as a property on Expedia. It smelled, there were people there that did not look safe (homeless with carts).
Stayed 2 nights in Jun 2023
Response from Guest Relations on 1 Jul 2023
Dear Laura,Safety is of the utmost priority to us, so it's unfortunate to hear that you didn't feel that way during your visit. Rest assured, we will discuss your comments as we work to make changes for the future. We know that we can do better and we hope you will give us another chance soon.

10/10 Excellent

Leo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, courteous and efficient.
Stayed 1 night in Jun 2023
Response from dp on 26 Jun 2023
thank u very much

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room looked unclean, washroom not cleaned and lots of dead insects on entrance door. Front office had a terrible culinary scent. Grounds not kept tidy at all.
Stayed 2 nights in Jun 2023
Response from dp on 19 Jun 2023
room is clean also we get so much rain so insect all over. can provide the date check in and name please its better than wild fire smoke. i think she is from CANADA.ANONYOUS IS NOT MAKE SENSE

8/10 Good

William

A good value
Stayed 2 nights in Jun 2023
Response from dp on 17 Jun 2023
thank u very much. most welcome next visit

8/10 Good

robert

Liked: Cleanliness, staff & service, room comfort
Knights Inn
Good value for summer stay. Bed was very comfortable. Room was clean even though dated.
Stayed 1 night in Jun 2023
Response from dp on 12 Jun 2023
thank u very much.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from dp on 12 Jun 2023
thank u very much.

8/10 Good

Sarah

Stayed 2 nights in Jun 2023
Response from dp on 2 Jul 2023
thank u very much

2/10 Terrible

Elizandra

Stayed 1 night in Jun 2023
Response from dp on 13 Jul 2023
thank u for letting us know

6/10 Okay

Manish

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2023
Response from dp on 31 May 2023
thank u very much. as long as u like its my pleasure to serve u, Thanks

2/10 Terrible

Duytan

Stayed 1 night in May 2023
Response from dp on 29 May 2023
he never called not even stay icall 5 times

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay it.
Stayed 1 night in Apr 2023
Response from dp on 2 May 2023
thank u very much

10/10 Excellent

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was great. The staff were nice. It was super quiet and I never felt bothered by anyone or unsafe. The only real disappointment was the online details said the place included free breakfast. I was actually counting on that for a meal per day but they do not have breakfast. Other issues were the fridge in the room was warm when I arrived and I was never able to get it cold enough to keep a bag of ice in there without it melting. The ice machine on the property did not work at all and neither did the soda machine. Otherwise, for the price, it was OK.
Stayed 13 nights in Apr 2023
Response from dp on 24 Apr 2023
THANK U VERY MUCH,

6/10 Okay

Debra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was not as sanitary as I would have liked . The knob for the shower fell off when I tried to use the shower .The grandfather walked the property 24 /7 .they had a half acre garden and green house under the bedroom and bathroom windows so if u opened the window they could hear your whole conversation and they had no heat.
Stayed 2 nights in Apr 2023
Response from dp on 19 Apr 2023
thanks letting know

2/10 Terrible

Nicole

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should not even be open to the public. There was mold throughout the bathroom ceiling. The bed had no mattress cover and sheets with blood stains and cigarette holes. The blanket were filthy. Broken lampshades. Hole in the bathroom door. A gap in the front door to the outside letting a draft in. Stains on the rug and linens. Smears from something on the walls and above the bed. The microwave was filthy. The view from the room was a trashed backyard area that looked condemned. There was no smoking in the room but it smelled like mold and smoke. We did not stay in this room for more than ten mins before leaving immediately. TAKE RHIS OFF YOUR RENTAL PLATFORM.
Stayed 1 night in Apr 2023
Response from dp on 10 Apr 2023
thanks for latting know. i also offer another room.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023
Response from dp on 29 Mar 2023
thanks

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from dp on 21 Mar 2023
thank u very much

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a comfortable night's stay
the only suggestion is it would be a help to light sleepers if the heating unit wouldnt keep shutting off and turning on all night,every 10-15 minutes or so.but this little place has been a favorite for years.sorry to see that no coffee or pastry wasnt offered as the advertisement showed
Stayed 1 night in Mar 2023
Response from dp on 17 Mar 2023
thank u very much.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
No Frills Lower Bills
Pillows terrible. No breakfast or coffee as listed on hotels. Com website. Staff kind. Great location.
Stayed 2 nights in Mar 2023
Response from dp on 17 Mar 2023
thank u very much.

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from dp on 18 Mar 2023
THANK YOU VERY MUCH.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023
Response from dp on 11 Mar 2023
THANKS

2/10 Terrible

Christopher

Stayed 4 nights in Feb 2023
Response from DP on 15 Feb 2023
ask him why the hell he stay for four days. He wants to stay more times and i say rate going to be more. he left. no complain for his stay. he is out of world character. Thanks

8/10 Good

Nathan

Stayed 2 nights in Dec 2022
Response from dp on 25 Dec 2022
thank u very much. Come again.

6/10 Okay

John