Ratings based on 26 verified reviews

4.8 out of 5
89% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 23-May-2019
Advice and service was fantastic including the organising of an airport shuttle. Ana was full of helpful tips. The Apartment was safe and comfortable and well positioned for seeing the sites of Oporto and for good local eateries.
5 out of 5
by a verified traveller

Posted 20-Oct-2018 on Hotels
Comment from Hotel Management
01-Nov-2018 by Simon Guest Apartments, Hotel Management
Dear Fumi, Thank you for your feedback. It is always a pleasure to receive you in our home. Best regards, Simon Guest Apartments
5 out of 5
Recommended
for Everyone
by a verified traveller

Excellent aparthotel in a great location

Posted 01-Jul-2018 on Orbitz
New aparthotel w/every detail for short or long stays. Property manager very warm and efficient, made us feel welcome along w/providing proactively all the info need it.
Comment from Hotel Management
02-Jul-2018 by Simon Guest Apartments, Hotel Management
Dear, Thank you for your feedback. For us it is very important to know that we have met your needs and you feel comfortable with us. When you want to come back, you are always welcome. Best regards, Simon Guest Apartments
5 out of 5
Recommended
for Everyone
by a verified traveller from Porto

Modern, clean, airy apt - short walk from center

Posted 14-May-2018
Wonderful experience. Amazingly clean and spacious. Great amenities. Safe location and a few steps from a supermarket. Short walk through a local area filled with non touristy shops and restaurants. 10 min walk from main city center. Our host, Ana, was welcoming and provided great restaurant recommendations. Would return to stay here.
Comment from Hotel Management
14-May-2018 by Simon Guest Apartments, Hotel Management
Dear Katie, Thank you so much for your feedback, it is important to us. I'm glad to hear that you had a good time with us. I loved meeting you and receiving you. When you want to come back, you are always welcome in our home. Best regards, Simon Guest Apartments
5 out of 5
by a verified traveller

Not a hotel, like an AirBnB rental, but very nice

Posted 12-Sep-2017 on Hotels
This is a private apartment that's rented out so there are no hotel services, and extra fees if you want maid service. Very comfortable, nicely furnished. On check-in Ana provided lots of useful information including a map where she marked things to do, restaurants, etc. She was also very responsive when I needed help booking an early morning taxi. It's a lovely apartment that's not far from downtown, about a 15-minute walk to the nearest Metro stop.
5 out of 5
Recommended
for Everyone
by a verified traveller from Toronto, ON

Brand new spacious apartments.

Posted 17-Jul-2017
Pros: Very clan and spacious, Parking garage is next door (in case you arrive with a car).
Location: Downtown is a healthy walk away (25-30 minutes), so be aware if you come with children. The streets are steep!
My wife, 2.5 year old daughter and I arrived in Porto for a 3 night stay and had an absolute blast, in part due to the very comfortable stay at Simon Apartments. Ana did her absolute best to welcome us (even helped with our luggage and the stroller). She did her very best to ensure we have a pleasant stay.
2 out of 5
by Mollie

Excellent Service

Posted 24-Jun-2017 on Hotels
The apartment was very well equipped and clean. Unfortunately, the air conditioning didn't work and the temperature was in the 30s during our stay. We couldn't open the windows as there is a very busy road outside. Ana, the staff member did her best to resolve the problem but that meant we had workmen in the apartment on 2 days out if the 4 we were there and all to no avail. It spoiled our visit and my request for a partial refund was not acknowledged. If we visit Porto again we would choose somewhere nearer the old town as it was a long way to walk to a decent restaurant, bar or public transport and the heat made this uncomfortable. All in all, we loved Porto but disappointed with the accommodation and its location
Comment from Hotel Management
11-Jul-2017
Dear Mollie, We apologize, once again, for what happened. It was not a totally comfortable stay due to the air conditioning. But we inform you that after your departure the air conditioning was resolved with time and today the problem is no longer repeated. Despite this less pleasant situation, it was a pleasure to meet Mollie and her husband. We would be delighted to welcome you back, you will always be welcome and with the air conditioning working par excellence. Best regards, Simon Guest Apartments
5 out of 5
by a verified traveller

Cercano al centro

Posted 05-Jan-2019 on Hotels
Tiene un supermercado que abre hasta las 9 de la noche a 50 metros. Aunque no lo pone en la web tiene un parking a 10 metros que cobra 12,5 euros el dia completo, aunque hay que tener cuidado con los horarios. Aceptablemente cercano al centro historico. Deberia tener TV en el dormitorio. El wifi es muy lento. Las explicaciones de Ana a la entrega del apartamento fueron muy utiles.
Comment from Hotel Management
31-Jan-2019 by Simon Guest Apartments, Hotel Management
Hola Belen, Gracias por su feeedback que es importante para nosotros. Vamos a pensar en el tema de la televisión en la habitación. En cuanto a la wifi, probablemente estaba lenta porque como tenemos varias redes podría estar ligada a la que tenía menos red. Esperamos volver a ver a usted. Saludos, Simon Guest Apartments
5 out of 5
by a verified traveller

Aconchegante e confortável como um lar!

Posted 02-Jan-2019 on Hotels
A estadia correspondeu, completamente, a nossa expectativa em relação ao esperado, sendo a anfitriã (Ana Fernandes) um ponto de "upgrade"em todo serviço prestado. Recomendo muito.
Comment from Hotel Management
11-Jan-2019 by Simon Guest Apartments, Hotel Management
Estimado Daniel, Obrigada pelo seu feedback, é importante para nós. Ficamos feliz em saber que se sentiu confortavelmente bem. Melhores cumprimentos, Simon Guest Apartments
4 out of 5
by a verified traveller from Hendaye

Tranquilo y acogedor

Posted 30-Sep-2018 on Hotels
Apartamento sencillo, pero muy limpio y bien decorado. Cocina muy completa a la que solo le he echado en falta una lavadora, que sugiero instalar en la terracita. Tiene ascensor, lo que es un plus en Oporto. Recomiendo utilicéis el parking, que está en el mismo edificio. Nosotros aparcamos en la calle y nos rompieron un cristal del vehículo y realizaron un pequeño robo.Se recorre con mucha facilidad Oporto a pie, desde el apartamento. Para regresar, después de cenar un buen pulpo en la Tabeninha do Manel, siempre se puede coger un taxi cuyo coste no excede los 6€