I booked this room online because I had the option of a first floor room. We are seniors and my hubby has COPD and gets winded going up stairs.
When we got there the next day they had given all the first floor rooms away. Very poor service to give away a booked room.
The pillows were flat. I had to use 2 pillows and luckily the third pillow wasn't as flat.
Comment from Hotel Management
10-Mar-2018 by Chetan, Hotel Management
Thank you very much for staying with us, and for taking the time to share your comments in regards to your recent stay at the Super 8 of Athens, Texas. In regards to your request for a downstairs room, that information was never passed onto the hotel from Expedia. I know it was a busy weekend, and we didn't have availability to accommodate upon arrival. We will most definitely do better next time to accommodate your needs. Thank you again, and we look forward to serving you again.