Ratings based on 724 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Good condition and good staff

Posted 20-Feb-2017
Unfoetunatelly Buffe level is down compare 7 years ago.But staff and fasilition are very good I think.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice one week stay

Posted 17-Feb-2017
Great staff, facilities, food, etc the hotel is located in a quiet area with views of the city and Nivel Hill. We made use of most of the facilities, from the pool, gym, treated ourselves to a couple massage at the Wellness Spa onsite, buffet breakfast every morning, with a wide variety of food selection. Would definitely come back and recommend to family & friends!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Feb-2017
員工很棒,都很熱情,飯店設施還不錯,但房間有點小,面山的房間,景色不太好,周邊不太方便,但據市區不算太遠⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯⋯
4out of 5
Recommended
for Everyone
by A verified traveller

良いホテルでした

Posted 02-Feb-2017
Pros: 清潔感がある点。風呂場の排水が最初はうまくいきませんでしたが指摘したところすぐに修理してくれました。中国の旧正月に合わせたイベントも楽しかったです。ショッピングモールへのシャトルがあるのは便利でした。
Cons: ミニバーにある小さい飲料水は無料と、どこかに明記していてくださるとありがたかったです(少し不安だったので)。空港からホテルへのシャトルもあるとよいのですが。
Location: 歩いて行ける距離にはコンビニなどはなく(最寄りのJYマートも坂道ありで徒歩20分程度)、タクシーの利用は必須です。
基本的な設備は整っており快適で不満はありません。従業員の方も親切でフレンドリーでした。窓からの景色については、昼は確かにきれいですが夜になると真っ暗になり電気が少し見える程度になります。空調の調整が少し難しく感じました。
4out of 5
Recommended
for Everyone
by A verified traveller from Auckland, New Zealand

FOOD is great!

Posted 28-Jan-2017
The facility is a little bit dated but still looked ok. I booked for a Grand Deluxe Room with a city view (as mentioned in Room Details thru Expedia) but was given a mountain view. I told the front desk but I didn't bother to argue as we were very tired and exhausted from a very long flight and it was already past midnight when we checked-in with my wife and our 2 kids. Compliments to the food, as it was great!!! Most staff are friendly too, and the place is safe and well-secured. We'll come back to this hotel soon. But it would be great if the place will undergo a decent renovation. Over-all, we were happy with our 7-night stay!
4out of 5
Recommended
for Everyone
by A verified traveller

조용하고 편안한 휴식 가능

Posted 26-Jan-2017
Pros: 깨끗하게 잘 관리되어 있으며 직원이 친절하고 방이 넓음
Cons: 조식이 맛이 없음
Location: 근처 전망 좋음
시설이 오래되서 전반적으로 낡고 침구류도 최고급은 아니지만 깨끗하게 잘 관리되어 있어 가성비 좋다고 느꼈습니다. 직원들은 친절하고 데스크에 한국인 직원도 있어 이용하기 편리했습니다. 또 주요 쇼핑까지 셔틀버스가 다니고 셔틀이 없을 경우에는 안전하게 택시를 이용할 수 있도록 배려해 주는 등, 여러가지 만족했습니다. 한가지 아쉬웠던점은 조식이 정말 맛이 없습니다.
5out of 5
Recommended
for Everyone
by A verified traveller

The best

Posted 25-Jan-2017
Hotel staff are friendly & always ready to serve. I strongly travelers all around the world to try it. You'll never regret you did.
4out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

セブ島の中心地に有りとても便利です

Posted 18-Jan-2017
セブ島の中心地に有り、セブカントリークラブのゴルフ場も近くに有り、ITパークにもアヤラショッピングモールにも近く何処に行くのも便利です。屋外プールもゆったりとして快適でした。唯一気になった点は建物が少し古く防音壁が薄いのか、両隣りの声が聞こえてくること。トータル的にはとても良かったです。
5out of 5
Recommended
for Everyone
by A verified traveller from Pasig, Metro Manila

Great view of the city and the sea.

Posted 18-Jan-2017
Great for relaxation. During the Sinulog, we watched the parade by availing the Hotel package. Their security were very watchful but also very helpful. The only downside, it far from the city center and taxis are not always available.
5out of 5
Recommended
for Everyone
by A verified traveller from Northern Virginia

AN OUTSTANDING OWNED HOTEL WITH LOCAL FLAVOR

Posted 14-Jan-2017
Pros: The service, the food and the facilities. Well maintained and sanitation is at a high standard. The location is very nice.
Cons: The surroundings or the nieghborhood needs great improvement. But it is out of the hotel área. it is more of the local govenrment fault.
Location: The govenrment whould helped relocate or improve the squaters área. Bad image to the country and to the local governement.
This hotel was suggested by our Cebuana friend, and we are glad she did. The reservation and the affiliated tour Offices were very prompt in answering my requests for info. Upon arrival, the courtesy shuttle service was very courteous and helpful. We were greatly impressed with the checkin-desks by welcoming us with a yummy local midnight snack.The following morning the CONSIERGE, Mr. Davijun Padrillo helped us in arranging our tours and with his valuadle suggestions and arrangements made it easy for us to enjoy Cebu at our phase. The restaurant staff, from breakfast through dinner were very courteous and made us feel very welcome. They went out of their way to make us feel welcome. Excellent food and service. The breakfast, lunch and dinner buffet were just great.