Ratings based on 785 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Great views of city and mountains

Posted 13-Jul-2017
Amazing views of the city on one side and views of the mountains on the other.
5 out of 5
Recommended
for Everyone
by A verified traveller

Very comfy

Posted 13-Jul-2017
We will definitely come back. I will recommend this hotel to my foreigner friends.
2 out of 5
by A verified traveller from Chicago

Posted 09-Jul-2017
Suppose to be a suite room which cost more than the suite I stayed at Shangri La Taguig . TV had to call maintenance at least every time I turn it on . Bath room sink faucet water pressure is terribly weak , had to call maintenance and nothing he can do . I decided to leave the third day , I booked for seven days, I asked for a refund , they told me to ask Expedia. I was extremely disappointed and never again . Certainly will not recommend to friends here. In Chicago.
5 out of 5
Recommended
for Everyone
by A verified traveller from anaheim

Posted 07-Jun-2017
Clean, comfortable, beautiful hotel. Excellent food. Friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveller

Quality hotel

Posted 25-Apr-2017
All aspects are good and the hotel delivers a good package. Good rooms, good and facilities. No complaints and staff were very friendly
5 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, California

Nice Hotel

Posted 21-Apr-2017
Pros: Travel desk, restaurant, gym, spa
Location: Mall
Very nice hotel. Clean, quiet, and has a good ambiance. Great place to reset and relax.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Excellent!!!

Posted 19-Apr-2017
My husband and I went to Cebu, and I decided to booked this hotel with my family! And we had a great time! We'll be back here again. The staffs were excellent!
5 out of 5
Recommended
for Everyone
by A verified traveller from Lanzarote

Beautiful classic 5-star Hotel with great service

Posted 16-Apr-2017
Great Hotel, Great service, excellent facilities. ....what more can you ask for???? Highly Recommended! !!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Oceanside, California

Excellent staff

Posted 07-Apr-2017 on Orbitz
Pros: Excellent front desk staff and cleaning crews were polite and helpful. Overall the hotel is clean and lobby is nice.
Cons: It's not actually about the hotel, the traffic to and from the hotel going to the downtown is terrible.
Location: The hotel is close to the shopping area.
Our stay is very comfortable, big and clean rooms and the service was excellent. I will definitely stay in his hotel if we're in the area for our next visit.
5 out of 5
by Dennis

This traveller left a rating score only Posted 20-Mar-2017 on Hotels