Ratings based on 753 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, California

Nice Hotel

Posted 21-Apr-2017
Pros: Travel desk, restaurant, gym, spa
Location: Mall
Very nice hotel. Clean, quiet, and has a good ambiance. Great place to reset and relax.
5out of 5
Recommended
for Everyone
by A verified traveller from Florida

Excellent!!!

Posted 19-Apr-2017
My husband and I went to Cebu, and I decided to booked this hotel with my family! And we had a great time! We'll be back here again. The staffs were excellent!
5out of 5
Recommended
for Everyone
by A verified traveller from Lanzarote

Beautiful classic 5-star Hotel with great service

Posted 16-Apr-2017
Great Hotel, Great service, excellent facilities. ....what more can you ask for???? Highly Recommended! !!!!!
5out of 5
Recommended
for Everyone
by A verified traveller from new zealand

excellent 5 star

Posted 14-Mar-2017
Pros: it is a quite peaceful location the best staff who all know what real customer service means
Cons: there is nothing we could recommend that would improve this hotel
Location: great quite controlled location with dining swimming pool and gym areas on site
great staff great hotel . quite . everything with this hotel is a 5 star experience
5out of 5
Recommended
for Everyone
by A verified traveller from Wa, USA

Outstanding hotel and resort

Posted 09-Mar-2017
The Penthouse dinner at Blu was great and the pool staff were always wonderful. The receptionist and staff getting us a taxi everyday thank you very much!
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Posted 02-Mar-2017
My family and I had a wonderful time in January 2017. The place was amazing, the service was great, and the hotel ambience was lovely. We loved it our 3-night stay.
4out of 5
Recommended
for Everyone
by A verified traveller

Good condition and good staff

Posted 20-Feb-2017
Unfoetunatelly Buffe level is down compare 7 years ago.But staff and fasilition are very good I think.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice one week stay

Posted 17-Feb-2017
Great staff, facilities, food, etc the hotel is located in a quiet area with views of the city and Nivel Hill. We made use of most of the facilities, from the pool, gym, treated ourselves to a couple massage at the Wellness Spa onsite, buffet breakfast every morning, with a wide variety of food selection. Would definitely come back and recommend to family & friends!
4out of 5
Recommended
for Everyone
by A verified traveller from Auckland, New Zealand

FOOD is great!

Posted 28-Jan-2017
The facility is a little bit dated but still looked ok. I booked for a Grand Deluxe Room with a city view (as mentioned in Room Details thru Expedia) but was given a mountain view. I told the front desk but I didn't bother to argue as we were very tired and exhausted from a very long flight and it was already past midnight when we checked-in with my wife and our 2 kids. Compliments to the food, as it was great!!! Most staff are friendly too, and the place is safe and well-secured. We'll come back to this hotel soon. But it would be great if the place will undergo a decent renovation. Over-all, we were happy with our 7-night stay!
5out of 5
Recommended
for Everyone
by A verified traveller

The best

Posted 25-Jan-2017
Hotel staff are friendly & always ready to serve. I strongly travelers all around the world to try it. You'll never regret you did.