Ratings based on 711 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
for Everyone
by A verified traveller from Northern Virginia


Posted 14-Jan-2017
Pros: The service, the food and the facilities. Well maintained and sanitation is at a high standard. The location is very nice.
Cons: The surroundings or the nieghborhood needs great improvement. But it is out of the hotel área. it is more of the local govenrment fault.
Location: The govenrment whould helped relocate or improve the squaters área. Bad image to the country and to the local governement.
This hotel was suggested by our Cebuana friend, and we are glad she did. The reservation and the affiliated tour Offices were very prompt in answering my requests for info. Upon arrival, the courtesy shuttle service was very courteous and helpful. We were greatly impressed with the checkin-desks by welcoming us with a yummy local midnight snack.The following morning the CONSIERGE, Mr. Davijun Padrillo helped us in arranging our tours and with his valuadle suggestions and arrangements made it easy for us to enjoy Cebu at our phase. The restaurant staff, from breakfast through dinner were very courteous and made us feel very welcome. They went out of their way to make us feel welcome. Excellent food and service. The breakfast, lunch and dinner buffet were just great.
5out of 5
for Couples
by A verified traveller from TOKYO


Posted 30-Dec-2016
タクシーの手配が非常にスタッフが良かった。 ブッフェの応対が非常にスタッフが良かった。 部屋の階数10階なので見晴らしはいまいちでした。
5out of 5
for Everyone
by A verified traveller from cebu city

Wonderful location, 360 degree view of the city

Posted 26-Dec-2016
Pros: Everything
Cons: Check in time could be faster
Location: You can go up the mountains and enjoy other resorts
Clean bathrooms, comfortable beds and fresh bedsheets, awesome buffet breakfast
5out of 5
for Everyone
by A verified traveller from kj

뷰가 좋은 호텔

Posted 24-Dec-2016
산꼭대기에 있어서 뷰가 너무 좋고 꽤 조용해요. 아쉬운 점이라면 접근성이 조금 떨어져서 왔다깄다 택시탈때가 너무 귀찮았네요.
4out of 5
for Everyone
by A verified traveller from new york

Comfort with style for a reasonable price

Posted 20-Dec-2016
Pros: There is a free shuttle to the three malls and the business centers. The friendly sta
Cons: Airing, vacuuming, dusting of unused rooms from time to time to reduce musty smell.
Location: This hotel is on the mountain away from the noise of the city so take free shuttle to the malls and business areas, keep to fort, churches and cross.
This hotel is priced almost half less than the other hotel we later booked but service and facility maintenance is better. The breakfast buffet was good though I was expecting fresh mangoes as part of the fresh fruit selection. They only offered mango juice. The rooms were clean though at first there was a musty smell in one of the rooms like it had been unused for a while. The staff were very courteous and helpful. The room maintenance and amenities were very good. The hotel is on top of the mountain so there is good view whichever side you are in. We had one room on the sea view side and another on the mountain view. It is close to the Taoist temple, Temple of Leah and Tops. Despite the distance from the city, a free shuttle is provide to and from SM, Robinson and Ayala malls as well as the business district. From SM mall, you can visit sites in the city by jeepney to Cebu Cathedral then walk to Sto. Nino Church onward to Magellans cross and Fort San Pedro. Jeepney to museums, Taxi to Tops, Taoist Temple and Temple of Leah.
5out of 5
for Everyone
by A verified traveller from NYC

very professionally managed, all efforts to serve

Posted 17-Dec-2016
Pros: everything
Cons: ?
Location: it's a little remote and one of the reasons I love it
stayed there for 3 days this visit, excellent buffet breakfast and wonderful a la carte dining
4out of 5
for Everyone
by A verified traveller from kc

Older Hotel, but nice

Posted 13-Dec-2016
Pros: staff was excellent, especially bellman, and front desk staff
Cons: room service food (especially late night)
staff is excellent. Spa is great. I did not eat at restaurant, but room service food was not good.,
4out of 5
for Business Travellers
by A verified traveller

很安靜,離市區和機場都不遠,空氣比市區好很多,飯店的服務很好,健身房很棒,message 可以說價廉

Posted 01-Dec-2016
Pros: 游泳池很好,按摩很好,叫計程車很快,客房餐飲服務很快也蠻好吃的,服務員的態度很好
Cons: 飯店在裝修很吵,第一天房間的樓上施工很吵,我們反應房間太吵,飯店只告訴我們6:00就結束,我們要求換房,可是飯店第二天才給我們換,這點很差。
4out of 5
for Everyone
by A verified traveller


Posted 20-Nov-2016
Pros: スタッフの対応
Location: アヤラモールなどは比較的そばにあります。
空港からは少し遠いですがトップスやsiraoなどがあるあたりの高台にあるホテルです。 ホテル自体は豪華な感じでいいと思いますが今回宿泊した部屋自体は普通でした。 スタッフの対応などは他と比べてもよかったと思います。
2out of 5
by A verified traveller from Los Angeles

Looks nice, but lots of problems.

Posted 18-Nov-2016
The supposed "free high-speed Internet" did not work on the first night. After fixing it the next morning, they then tried to charge me for "premium" Wifi when we checked out. The hotel restaurant at the top was closed for "improvements" the whole four days we were there -- a fact not disclosed when I made the reservation. On the second night, the air-conditioning unit in the ceiling started leaking onto the marble floor in front of the bathroom door, almost causing me to slip when I got up to go to the bathroom, and soaked two bath towels before they could fix it the next morning. On the last morning, the shower head wouldn't work, so we had to essentially take sponge baths by kneeling in the shower. To top it all off, on the first night we both got bites on our legs from something that was in the bed! No way I would ever stay there again. It's an older hotel that clearly has not been properly maintained, and is too far from the main attractions/shopping in Cebu.