Ratings based on 738 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from new zealand

excellent 5 star

Posted 14-Mar-2017
Pros: it is a quite peaceful location the best staff who all know what real customer service means
Cons: there is nothing we could recommend that would improve this hotel
Location: great quite controlled location with dining swimming pool and gym areas on site
great staff great hotel . quite . everything with this hotel is a 5 star experience
5out of 5
Recommended
for Everyone
by A verified traveller from Wa, USA

Outstanding hotel and resort

Posted 09-Mar-2017
The Penthouse dinner at Blu was great and the pool staff were always wonderful. The receptionist and staff getting us a taxi everyday thank you very much!
5out of 5
Recommended
for Everyone
by A verified traveller from Toronto, Canada

Posted 02-Mar-2017
My family and I had a wonderful time in January 2017. The place was amazing, the service was great, and the hotel ambience was lovely. We loved it our 3-night stay.
4out of 5
Recommended
for Everyone
by A verified traveller

Good condition and good staff

Posted 20-Feb-2017
Unfoetunatelly Buffe level is down compare 7 years ago.But staff and fasilition are very good I think.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice one week stay

Posted 17-Feb-2017
Great staff, facilities, food, etc the hotel is located in a quiet area with views of the city and Nivel Hill. We made use of most of the facilities, from the pool, gym, treated ourselves to a couple massage at the Wellness Spa onsite, buffet breakfast every morning, with a wide variety of food selection. Would definitely come back and recommend to family & friends!
4out of 5
Recommended
for Everyone
by A verified traveller from Auckland, New Zealand

FOOD is great!

Posted 28-Jan-2017
The facility is a little bit dated but still looked ok. I booked for a Grand Deluxe Room with a city view (as mentioned in Room Details thru Expedia) but was given a mountain view. I told the front desk but I didn't bother to argue as we were very tired and exhausted from a very long flight and it was already past midnight when we checked-in with my wife and our 2 kids. Compliments to the food, as it was great!!! Most staff are friendly too, and the place is safe and well-secured. We'll come back to this hotel soon. But it would be great if the place will undergo a decent renovation. Over-all, we were happy with our 7-night stay!
5out of 5
Recommended
for Everyone
by A verified traveller

The best

Posted 25-Jan-2017
Hotel staff are friendly & always ready to serve. I strongly travelers all around the world to try it. You'll never regret you did.
5out of 5
Recommended
for Everyone
by A verified traveller from Pasig, Metro Manila

Great view of the city and the sea.

Posted 18-Jan-2017
Great for relaxation. During the Sinulog, we watched the parade by availing the Hotel package. Their security were very watchful but also very helpful. The only downside, it far from the city center and taxis are not always available.
5out of 5
Recommended
for Everyone
by A verified traveller from Northern Virginia

AN OUTSTANDING OWNED HOTEL WITH LOCAL FLAVOR

Posted 14-Jan-2017
Pros: The service, the food and the facilities. Well maintained and sanitation is at a high standard. The location is very nice.
Cons: The surroundings or the nieghborhood needs great improvement. But it is out of the hotel área. it is more of the local govenrment fault.
Location: The govenrment whould helped relocate or improve the squaters área. Bad image to the country and to the local governement.
This hotel was suggested by our Cebuana friend, and we are glad she did. The reservation and the affiliated tour Offices were very prompt in answering my requests for info. Upon arrival, the courtesy shuttle service was very courteous and helpful. We were greatly impressed with the checkin-desks by welcoming us with a yummy local midnight snack.The following morning the CONSIERGE, Mr. Davijun Padrillo helped us in arranging our tours and with his valuadle suggestions and arrangements made it easy for us to enjoy Cebu at our phase. The restaurant staff, from breakfast through dinner were very courteous and made us feel very welcome. They went out of their way to make us feel welcome. Excellent food and service. The breakfast, lunch and dinner buffet were just great.
5out of 5
Recommended
for Everyone
by A verified traveller from cebu city

Wonderful location, 360 degree view of the city

Posted 26-Dec-2016
Pros: Everything
Cons: Check in time could be faster
Location: You can go up the mountains and enjoy other resorts
Clean bathrooms, comfortable beds and fresh bedsheets, awesome buffet breakfast