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Excellent clean room, fantastic friendly and helpful staff. Management was the best! Courteous and trustworthy employees. I would recommend to all my friends!
Highly recommended. Very good all round experience. No faults worth mentioning....but I suggest guests book on floors well away from the ongoing renovations on floors 5-6
The service here was amazing. Upon telling staff it was my wife's birthday the concierge manager Steven organised a beautiful restaurant for us and surprised us with a free hotel car to take us there and back. I have to say very impressed with overall service and we stayed at Shangri-la matcan after ...
Hotel is centrally located and rooms are nice and comfortable and good value for money. I rated it a 3 as I was quite disappointed with the way the front desk handled our situation. My husband and I accidentally double booked the hotel - we both prepaid via Expedia. They recommended we explain our ...
Stayed 2 nights (Couple) and it is The cleanest and most up to date hotel in all of Cebu - hands down. Ayala center is across the street, maybe 120 meters away, House of Lechon around the corner behind the hotel (YOU MUST GO THERE - Very great prices!!) Hotel staff is awesome, the doormen will make ...
House keeping personnel are so friendly and accommodating to your needs, specially Joy. Room service was quick and easy. I like the positive and friendly Arnold who delivers the food.
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