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Reviews of Hotel Etna

4 out of 5
Hotel Etna
Via Continella 10, Giarre, CT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 287 reviews" "
Rating 8 - Good. 124 out of 287 reviews" "
Rating 6 - Okay. 15 out of 287 reviews" "
Rating 4 - Poor. 1 out of 287 reviews" "
Rating 2 - Terrible. 1 out of 287 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Nick

Stayed 1 night in Jul 2023

10/10 Excellent

Syed Raza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right under the volcanoe, gorgeous furnishings! Great staff
Stayed 1 night in Oct 2022

10/10 Excellent

Min

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem in the town
Stayed 3 nights in Sep 2022

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, pool is amazing and staff is very helpful
Stayed 2 nights in Aug 2022
Response from Massimiliano Capobianco on 6 Sept 2022
Thank you very much :-)

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Massimiliano Capobianco on 16 Aug 2022
Grazie

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2019
Response from dana on 2 Sept 2019
Dear guest, I cannot reply or evaluate your review as it has no constructive details. Thank you,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great view.
Very nice hotel. Great views of Mt Etna. Excellent restaurant. The staff speak English. The grounds are surrounded by orange and lemon groves.
Stayed 1 night in Mar 2019
Response from Rosanna on 19 Mar 2019
Dear Mr. David You're very kind! Thank you very much for your positive review. Etna Hotel staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, good base to explore east coast
Very friendly hotel dating back to 1801. Great breakfast and adjacent restaurant. Good pool. Comfortable. Difficult to find with google maps. Not a lot in Giarre but with a car only 30 mins from Naxos-Taormina. Also offered guided tour of Mt Etna. Would definitely return here!
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely break
We stayed for four nights in this lovely hotel. The staff are friendly and the restaurant is fab. They arranged an Etna tour with Alessandro and he was the perfect guide. We are much more knowledgeable about Volcanoes now!
Stayed 4 nights in Oct 2017

10/10 Excellent

Mrs S D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food in Sicily
Great small hotel with amazing food at dinner
Stayed 5 nights in Sep 2017

6/10 Okay

Boff, Somerset UK

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting, but not so tranquil in season
Beautiful setting and the hotel courtyard and buildings are full of character but if you're expecting to relax by the pool don't go in European school holidays, most days it was overrun with undisciplined children and ignorant parents. A good base to tour from, and you DEFINITELY need a car as there are only a couple of restaurants and bars close by otherwise you will have to eat in the adjacent restaurant every night where there is a fixed menu, but the food and service is excellent. (Pool side snacks at the hotel are only available from midday.) We paid for an upgraded room which only means that it has views of Mt Etna. The room itself was clean and simply decorated, but dark and gloomy as the only natural light came from a window at the end of a narrow corridor which housed the room's wardrobe. The owners and staff were friendly and helpful which was just as well as the safe had been removed from our room and we had to keep our money and valuables at reception, which was, we felt as much an inconvenience to them as it was to us! There are guide books that you can borrow and return in reception about the island and access to a laptop computer. There are various Wi Fi codes for the property and the signal tends to drop out as you move around the hotel grounds. A word of warning about driving in Sicily, they are absolutely crazy. The driving is very aggressive! You need strong nerves on the main roads or built up areas, but once you get out to Etna and the villages it's ok
Stayed 6 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best experiences I have had in Italy. Great location, lovely facility and excellent staff.
Stayed 2 nights in Jun 2017
Response from dana on 26 Aug 2017
Thank you for your kind review. The overcharge of € 2 for the pool towels allows us to have them cleaned and sterilized, to make them available for new guests. Since this service is provided by an outside laundry, it's an extra cost for us. best regards, Dana

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
The hotel is in Giarre in Catania. The facilities are good and value for money. The reception staff were efficient and very helpful, although we found one particular receptionist rather abrasive and impatient with customers. The restaurant provides good authentic Italian cuisine; however, the menu is fixed and there is very little variation. A car is essential to get around since the hotel itself is quite isolated. That said, the facilities were good and we had a lovely, quiet family holiday. We were without hot water for a few hours on day 3 of our stay but this was quickly rectified.
Stayed 7 nights in May 2017

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and wonderful setting
The room was a bit plain but very clean and easy to access. We really loved the buffet breakfast and the setting for our morning meal was wonderful. The restaurant on the property had very good food and the décor was really nice. We enjoyed the swimming pool and the surrounding setting. The only negative for us was initially trying to locate the hotel when our GPS wasn't working.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional value for money.
An excellent and convenient hotel for exploring the area around Etna. Stay marred only by position of hotel adjacent to a noisy road. But for that every aspect would have been 5/5.

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique experience & atmosphere!!
We spent 30 days touring Sicily -stayed in 18 different Towns around the island & each was unique. From a B & B to the Eurostars Palace, each area was an amazing adventure. Your location & accomadations were one of our favorites. Thanks for your warm hospitality & kindness. John Duncan & Celine Teeson, Vermont, USA

10/10 Excellent

Mark, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with a view of Etna
This is a really nice base to explore Eastern Sicily.

8/10 Good

wendy, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful and peaceful
The views are fantastic and the rooms comfortable and spacious. Breakfast is varied and relaxed. The pool is lovely and there are plenty of sunbeds. The restaurant serves lovely food in the evening although the menu is limited so you would need to go out if staying for a while.The whole hotel is an attractive oasis. However, when you leave the hotel Giarre itself has little to offer. It is a 30 minute walk to the beach along dirty rubbish strewn roads that don't always have pavements. In the evenings it is a 40 minute walk to the centre where there are some restaurants but it is easy to get a taxi back. I would recommend the hotel as a place for some relaxation and as a base to visit Etna and Taormina which are both relatively close by.

10/10 Excellent

Jon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel at foot of mount etna. Family and I really enjoyed our stay at Mount Etna Hotel. Staff really friendly and helpful. Room excellent and pool was brilliant. Thanks for a great week.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Edmond, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Etna.
A very good value for money hotel which punches way above its weight. It offers a very good buffet breakfast and most importantly sterling clean rooms. As an added bonus it has unobstructed marvelous views of Etna mountain and also a nice pool area. This hotel is also close to Taormina, Giardini Naxos and the east cost of Sicily is all within reach.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Pretty hotel and nice breakfast but out of town.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean warm,hotel the staff wonderful
I was so pleased that I had picked hotel etna on my trip to sicily!!! As I was traveling alone the staff made me feel extremely comfortable the rooms were clean and the view of mt etna was magnificent !!! This hotel is a must stay in sicily!!!!! A+

10/10 Excellent

CA, East Sussedx England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
lovely stay, friendly and helpful staff good facilities

8/10 Good

Kevin, West Sussex, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room and excellent breakfast
A good hotel. The town of Giarre has limited.attractions but is a good starting point for Etna and Taormina.

6/10 Okay

Lucy

Liked: Cleanliness, staff & service, room comfort
nice hotel. old facility not well maintained
the best part was the dinner at the hotel restaurant. the best dinner we had our whole stay in Sicily!! the breakfast was nice as well

10/10 Excellent

Maggie, IOW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel with friendly staff
The hotel is a converted winery and dates from the 18th century so all rooms are different. The facilities are good and the gardens are lovely.There is a large and well maintained swimming pool and the wifi is excellent. The only negative is that it is in a rather remote and rundown part of Giarre but if you have a car that will not affect you in anyway. On the whole I would heartily recommend this hotel; the staff could not be more helpful without exception.

10/10 Excellent

alexia, malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very green
Lovely everything close to the beach, and restaurant

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very friendly staff, restaurant food is great. Very peacefull.

10/10 Excellent

Heidi, Greenville, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely!
What a wonderful place to stay. This was our first night in Sicily, and what a treat. Hidden away off the busy streets, a respite that we would have loved to stay for more than one night. We had dinner outside at the hotel. Nice breakfast. Next time, we will take the time to enjoy the pool!

10/10 Excellent

Claire, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel, set in beautiful surroundings could not ask for more as our first stop in sicily

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded, quiet, charming
We loved this hotel, very charming, relaxed and helpful staff. Beautiful views of the volcano. Lovely courtyard for breakfast. Excellent restaurant.

10/10 Excellent

Zippy, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely marvelous!
We love small, cozy places that are full of character and this hotel is exactly that! The hotel is located in what seems an old Sicilian villa but the rooms are completely renovated, modern and spotless clean. The check-in was very fast (despite the fact that we arrived at 2 in the morning), the staff very pleasant and welcoming. We chose a room with a view toward the Etna - what an incredible view! The property and property grounds are extremely well maintained - there are flowers and trees in bloom, everything is very green and luxuriant. Great pool. Great continental breakfast and dinning restaurant (highly recommended!). Daily room cleaning; the bedding was changed at least 2-3 times during our 5-night stay. Parking available. Overall, a marvelous place to stay!

10/10 Excellent

Penny, Cambridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with lots of character.
The staff were unfailingly helpful and charming. As there were very few English channels on the TV they bought us a DVD player to play our own DVDs. The room was large with a very comfortable bed and an adjoining bathroom. Breakfast was varied and plentiful and thankfully available until 11am on New Year's Day. We hired a car which is essential as there is little to do or see in the immediate surrounds but it is a perfect base for the Etna area. We did not expect snow - but neither did the Italians!

10/10 Excellent

frank, Palm Coast, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
The front desk person, Louisa, was fabulous! She was helpful in finding restaurants, giving directions and information about the area. The pool area, public areas and courtyards, and the hotel restaurants (located in the old winery) were wonderful. The dinner restaurant staff and food were great!

10/10 Excellent

Graham, pembrokeshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, convenient, in a good location for.
Convenient for all of the East coast and Mt Etna. The breakfasts were more than adequate with a veryety to suit all. The restaurant was also excellent

8/10 Good

paulb, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel close to Etna and Taormina. October 2014
lovely hotel and pool. Ate at the restaurant for 3 nights, thankfully very good - but note nowhere else to go to locally, Giarre - very run down. Breakfasts, big selection, very good. Staff very helpful (had to move room, adjacent road very noisy). Organised a landrover trip up Etna via the hotel - spectacular. big onsite hotel car park

8/10 Good

julie, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint.
Stayed here for 2 nights and thoroughly enjoyed it. Sadly the weather wasn't good enough to use the pool. The position of this hotel is fab, so close to a main road but you wouldn't know. Great view of Etna. Wasn't keen on Giarre but apparently we missed out a lot..!! Staff make this place a little gem. Restaurant so inviting, with glorious food. Louisa the receptionist is a great welcome.

8/10 Good

Clarkes, California

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and lovely especially the gardens. The staff was welcoming and helpful. The area seems a bit down on its heels.

10/10 Excellent

ANGIE, CHICAGO,IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ETNA HOTEL
THE HOTEL WAS VERY QUAINT. THE STAFF WAS VERY FRIENDLY & QUITE PLEASANT. THE ROOMS WERE CLEAN, SPACIOUS & COMFORTABLE. THE FOOD WAS EXCELLENT. THE POOL & SURROUNDING AREAS WERE BEAUTIFUL.

10/10 Excellent

Sam, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel to stay in if you have a car
Loved everything about it. Just be aware that it is located in a town called Giarre - which is very unexciting - so to get to anywhere you'll need your own transport. However - they do book lots of excursions from there if you prefer... We were very lucky to be there while Etna was errupting, which was extraordinary (and entirely safe!)

10/10 Excellent

RP, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel for touring the area
stayed for nine nights. the room was clean and comfortable. The pool was well kept and nice to use. Our room had a small terrace and looked out over Mt Etna. Breakfast was served on the terrace and had a good variety of cold meats, cheese, fruit and bread/cakes

4/10 Poor

David and Althea, UK

Liked: Cleanliness
Disliked: Staff & service
Nice pool, but poor service and dreadful surroundi
Stayed here for 3 nights. Very disinterested service from all staff. Faulty toilet, small room and uncomfortable bed. Brerakfast was good as was the pool and sitting area. The surroundings were dreadful and didn't feel safe stepping outside at all. Would not reccommend to others.

10/10 Excellent

Mike, Cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good base if you have a car
Hotel etna is a good base for exploring Sicily's east coast, however you do need a car. We thought the hotel restaurant was ok but be aware it is about 50% more expensive than we experienced elsewhere. It is a different business than the hotel so you can't add meals to your room bill. There are many eating places in Giarre and Reposta but all over 1km away, which normally we would walk but the main road is very busy and pavements for the first bit are non-existent. The pool and sunbathing areas are good. There is an ok selection on the buffet and you get a proper cup of coffee. Rooms have recently been refurbished and have good facilities, safe, mini bar, air con. If you are bothered, (like us) by Mosquitos ask at reception for plug in mozzy killers and or sprays. Cleaners like to open all the doors and on our first night we were plagued.

8/10 Good

Anne, Isle of Wight, GB.

Liked: Cleanliness, staff & service, property conditions & facilities
Typical Italian buildings and gardens
We stayed 7 night at the end of May: the hotel looked just as in the pictures with Mt Etna smoking gently in the background. Arrived after 10.30 pm and enjoyed the bottle of bubbly left in our fridge to welcome us. Breakfast was excellent with a good choice of foods; the pool was very clean and the gardens full of all kinds of flowers. However, our bedroom, which looked onto the road, was noisy, despite the double glazing, because of very heavy traffic from around 6am to 10 pm. The view from our balcony was ugly: a garage forecourt full of cars and some messy old buildings. It was difficult to walk anywhere due to the lack of pavements and the narrow busy roads: that was disappointing as we had chosen to be in a town for that purpose. Fortunately we had a car and were able to go and visit some beautiful sites up and down the coast.

8/10 Good

chrissy, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old manor house
Stayed here for two nights to visit Etna. Lovely old manor house with good pool area and views of Etna. Organised day trip, thorough the hotel, to Etna with Etna Trouvatura and had a brilliant day. Enjoyed the pool. Not sure it is the kind of place to stay in for a week though as nowhere to wander out for a meal, apart from the lovely restaurant next door. If you book, ask for a room with a pool view- they also have a little seating area outside where you can sit in the evening, and look towards Etna.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Hotel as a base
The hotel is on a fairly busy road, so you need to be careful with your choice of rooms (Rm 203 / Rm 204 over looking mount Etna and the swimming pool and are away from the road and any noise. Rm 106 is on the courtyard so is also quite and large but has no windows, just a door with small windows. The smell from the Orange / Lemon trees and flowers was wonderful The swimming pool was well looked after and a nice area to relax The staff were all very helpful The breakfast was good, bread rolls, meat, cheese, tomatoes, oranges, cakes... and excellent service and coffee There is a restaurant on site had good quality food, but the portions are small and very expensive (12 euros for a small plate of pasta / 12 Euros for two small sausages and salad, there is also a service charge of 2 euros per head. We considered this to be very poor value but found a great little Pizzeria in Riposto, (Pizzeria Bella Napoli, Corso Italia 215) about 7 minutes drive away... Not always easy to find on street parking We drove to see Mount Etna, about a 50 minute drive to the base station where you could catch a cable car. However we found visiting Mt Etna disappointing and a rip off. It cost 30 euros per person to take you only part the way up by cable car, to get closer to the main crater you have to pay another 30 euros and take a bus.. Save your money and take a picture from the hotel