Ratings based on 301 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
78% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Loved the location!

Posted 24-Jul-2016
Had to wait 45 min. For our room to be ready! Couldn't get shower to work the first night. Big excitement with fire alarm going off the second night. Hotel staff was really nice!
3out of 5
by A verified traveller from Placentia CA

great location

Posted 21-Jul-2016
Pros: Location
Cons: Air Conditioning in all the rooms. This would help with the noise since the hotel is on a main street and next to a take out pizza place.
Staff was very nice. The rooms were not equally equipped. of the 3 rooms we had only two with air conditioning. One of the rooms had a micro wave and refrigerator, The rooms were all the same price but did not have the same amenities. Only one of our three rooms was ready on time. Think it is a little understaffed.
Comment from Hotel Management
21-Jul-2016 by Jimmy, Hotel Management
Thank you for staying with us at the Glenmore Plaza . We appreciate your feed-back. We will try to improve at checking our guests in on time.
4out of 5
by A verified traveller from torrance ca

Great location, very nice staff

Posted 20-Jul-2016
the hotel is very close to the beach, Is clean and their staff is very friendly, room prices are affordable I will recommend this to friends and family.
Comment from Hotel Management
20-Jul-2016 by Jimmy, Hotel Management
Thank you for your positive review .We appreciate your staying with us at the Glenmore
5out of 5
by A verified traveller

Posted 14-Jul-2016
The manager is so nice! We arrived so lated because we change the Catalina express time. The manager call us and help us to handle the check in.
Comment from Hotel Management
17-Jul-2016 by Jimmy, Hotel Management
Thank you for staying with us at the Glenmore Plaza . we appreciate your positive review of your stay!!
5out of 5
by A verified traveller from L.A.

Nice place, accommodating staff

Posted 13-Jul-2016
Great time, would book her for next visit. Close to beach. Great place.
Comment from Hotel Management
15-Jul-2016 by Jimmy, Hotel Management
Thank you for your kind review. we try hard to make every guests stay enjoyable
3out of 5
by A verified traveller from Santee,Ca

Uncomfortable room

Posted 06-Jul-2016
Our room was clean but the large fan that was on top of the dresser did not keep up cool during the day or night also we had trouble sleeping because the window blinds (no drapes) did not keep out the light from the outside lights that blinked every so often. In hide sight I would have paid a few dollars more to have slept better.
Comment from Hotel Management
15-Jul-2016 by Jim, Hotel Management
Hello Debra , my name is Jim ,and I am the owner of the Glenmore . I apologize for the fan , and blinds not being efficient . Ask to talk to me next time , and I will personally make sure you have an upgrade to make your stay the best it can be.
2out of 5
by A verified traveller from From N. CA

Repairs and updating needed

Posted 26-Jun-2016
Upon arrival we saw the front facade being upadated, not a problem. The staff was courteous as expected. Once we got into our room, we noticed it was hot inside and there was no AC, Expedia ad says it had AC. No problem just open the window and let the cool air in. This let the AC motor noise from other rooms into ours. Loud drunk guests coming in for the night could clearly be heard. There was no microwave until we asked, the closet light fixture was missing it's cover, and the smoke alarm was chirping for a new battery. The shower control wasn't working right and needs to be replaced. The bathroom window was too large and awkward, opening from the bottom at toilet seat level which was right next to the window. Guest shouldn't have to ask to fix things.
Comment from Hotel Management
09-Jul-2016 by Jimmy, Hotel Management
My name is Jim ,and the owner of the Glenmore. I appreciate your comments about your stay. We always strive to make our guests stay most comfortable. I will look into the problems with the room you stayed in .Our maintenance crew saw your review. Folks like you who give honest opinions of the hotel help me tremendously getting these things right . I agree with your annoyance with the late revelers . Thank you once again for staying with us , and if you give us another chance , I will personally take care of your needs.
4out of 5
by A verified traveller from E.G

Hotel felt like it was in the heart of Avalon

Posted 26-Jun-2016
Overall the hotel was well kept and the was very pleasant
Comment from Hotel Management
08-Jul-2016 by Jimmy, Hotel Management
Thank you for staying at the Glenmore . we appreciate your patronage.
3out of 5
by A verified traveller

Older hotel a little on the quirky side.

Posted 23-Jun-2016
Pros: Central location.
Cons: Modernization.
Only here for a quick overnight stay. Could store luggage prior to check in. Desk staff not too guest oriented. Continental breakfast OK. Had room on third floor - no elevator. Room and bathroom OK. Old fashioned key lock on room door. Good location on side street but no balcony. Just a tiny peek-a-boo view of ocean.
Comment from Hotel Management
08-Jul-2016 by Jimmy, Hotel Management
Thanks for staying with us!!! We appreciate your patronage !!
4out of 5
by A verified traveller from CA

Hotel with convenient location

Posted 21-Jun-2016
Glenmore Plaza Hotel was very conveniently located, just steps from the beach and centrally located to the shops restaurants and the pier. The room was clean and the staff was friendly and professional. The lobby carpet was stained and there is incomplete construction in the front but the convenience and other amenities such as complimentary storage and taxi to the port made up for that. I would stay there again and would recommend it to others.
Comment from Hotel Management
08-Jul-2016 by Jimmy, Hotel Management
Thank you for staying with us. We appreciate your patronage!!