Ratings based on 508 Verified Reviews

3.8 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from sScottsdale

Wonderful 4 night stay

Posted 19-Jul-2017
The hotel was beautiful and very convenient the staff was friendly and courteous. We stayed in the Errol Flynn suite room 301 which was very nice Recently redone. I might suggest if you're laight sleeper bring a pair of earplugs because there is a little noise from downstairs but nothing intolerable. Overall a wonderful time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice friendly hotel

Posted 18-Jul-2017
was very centralized to everything we wanted to do. Definitely will stay there again!!
2 out of 5
by A verified traveller

Good location is all.

Posted 17-Jul-2017
Pros: Close to the boardwalk and downtown.
Cons: Bedside nightstands with drawers for clothing. Full length mirror. Bathroom faucet needs to be larger or cut closer to sink, can't wash hands.
We were not informed of construction in process. Once directed to what we were told was a new room; we found ourselves next to other construction noises next door. Room had no drawers anywhere for clothing only closet. No large mirror. Morning breakfast offered was very limited and that which was offered was terrible and coffee was not good either. There are many other hotels to choose from and we will do just that next time we go to Catalina.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location , Sean was great, nice rooms

Posted 15-Jul-2017
The stay was great. Hot room was wonderful. Staff was helpful. Sean at from desk was very nice.
3 out of 5
by A verified traveller from a

Very close to main Avalon

Posted 14-Jul-2017
I loved the location of the hotel and the staff was excellent! The hotel provides free transportation to the hotel and back. They also provide luggage storage when my room wasn't ready to check into. However, I noticed my bed top linens had stain on them and thought eh, it's an old hotel, old linens. But what made me decide to not stay there again is when i opened the microwave to warm up milk for my son, the microwave plate was covered with coffee! Gross! It was almost 3 o'clock in the morning and I wasn't about to complain and wake up my son and husband. My family and I also was having a wonderful day and I didn't want to damper my mood nor theirs since it was my birthday. I wanted to complain in the morning but I left it alone. After seeing that though it makes me believe that rooms are not thoroughly cleaned! I really am bummed out cause everything else about our visit there on the island was perfect. Upside, the hotel is close to the beach, restaurants, shops, and walking distance to the terminals and Descanso beach.
5 out of 5
Recommended
for Couples
by A verified traveller from San Diego, CA

Great Anniversary Trip at a Great Hotel

Posted 12-Jul-2017
Pros: Its location and charm.
Cons: The bed was nice and clean, just not very comfortable.
Location: It is close to the harbor, beach, shops, bars and restaurants. Perfect location.
It was close to everything and was a nice older hotel with updated amenities.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel is close to the beach. great breakfast too

Posted 27-Jun-2017
Pros: it had a small fridge and microwave
Location: souvenir shops next door and 3 doors down was a pharmacy, and a liquor store close by too.
all of the staff was great, hotel was very clean, they pick us up from the dock and then brought us back to the dock when we left. we will be going back again this year
2 out of 5
by A verified traveller

Loud

Posted 25-Jun-2017
The room is ok- we had no issues with the room itself. It is very loud. I mean, VERY loud. We didn't get any sleep. I asked for a late check out because we were so tired. The front desk girl was rude and said no. I explained that we had no sleep because of the loud people above us and that I tried to call the front desk at 1:00am to call that room and ask them to stop jumping around (that's what it sounded like). No one answered so we had to deal with it. She granted us half an hour. I will not stay here again. There are better hotels in the same price range.
5 out of 5
Recommended
for Everyone
by A verified traveller from P

Posted 24-Jun-2017
Everything works great Except the keys don't work Properly on room 104
5 out of 5
Recommended
for Everyone
by A verified traveller

Friendly &great place

Posted 03-Jun-2017
It's my first time at Catalina & had a great experience in this hotel nice great staff friendly fast service 😊