Imperial Hotel

Photo gallery for Imperial Hotel

Primary image
In-room safe, free cots/infant beds, rollaway beds, free WiFi
Twin Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi
In-room safe, free cots/infant beds, rollaway beds, free WiFi
Double Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi

Overview of Imperial Hotel

Imperial Hotel

3.0 star property

3.4/5 Okay

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Sheets and towels washed at 60°C
Map
35 King Street, Castle Douglas, Scotland, DG7 1AA

Explore the area

  • Popular LocationThreave Garden4 min drive
  • Popular LocationThreave Castle8 min drive
  • Popular Location7stanes - Dalbeattie12 min drive

Choose dates to view prices

About this area

Castle Douglas

Imperial Hotel is located in Castle Douglas. Stewartry Museum and The Whitehouse Gallery are cultural highlights, and some of the area's attractions include Galloway Activity Centre and Cally Gardens.

What's nearby

  • Threave Garden - 4 min drive
  • Threave Castle - 8 min drive
  • Lock Ken - 11 min drive
  • 7stanes - Dalbeattie - 12 min drive
  • Kippford Beach - 20 min drive

Getting around

  • Dumfries Station - 23 min drive
  • Glasgow International Airport (GLA) - 104 min drive

Restaurants

  • Simply Delicious - 4 min walk
  • Nikos Greek Restaurant - 4 min walk
  • The Scottish Pantry - 5 min walk
  • Cafe At Designs - 6 min walk
  • Jade Palace - 6 min walk

About this property

Imperial Hotel

3-star hotel with bars/lounges and restaurant
A restaurant, 2 bars/lounges and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Imperial Hotel offers 12 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9 AM: GBP 7.95 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per stay

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: GBP 7.95 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per stay
  • Rollaway bed fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Imperial Hotel Castle Douglas
Imperial Castle Douglas
Imperial Hotel Hotel
Imperial Hotel Castle Douglas
Imperial Hotel Hotel Castle Douglas

Frequently asked questions

Overall score and ratings

3.4

Okay

Rating 5 - Excellent. 1 out of 21 reviews
5 - Excellent 5%
Rating 4 - Good. 9 out of 21 reviews
4 - Good 43%
Rating 3 - Okay. 9 out of 21 reviews
3 - Okay 43%
Rating 2 - Poor. 1 out of 21 reviews
2 - Poor 5%
Rating 1 - Terrible. 1 out of 21 reviews
1 - Terrible 5%

3.4/5

Cleanliness

3.9/5

Staff & service

3.0/5

Amenities

2.8/5

Property conditions & facilities

3.1/5

Eco-friendliness

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
Brilliant All Round And Dog Friendly
Staff exceptional, Friendly, Attentive, Extremely Understanding, Very Helpful and had Fantastic Patience with our Dogs. The only thing that we found problematic was the bed we had in room 3, it was very uncomfortable and very noisy on every movement, for example turning back and forth. However, its only fair to say that we never made any complaint about this, nor the fact that the only seating area was the bed, hence the constant noise.
LOUNGE/DINING AREA
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2021

3/5 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the best
Room overlooked main road and traffic noise was bad. I think it must have had single glazing. I booked a meal for six o'clock. It still hadn't appeared at twenty past seven. So I left. At least they didn't charge me for it.
Stayed 1 night in Sep 2021

3/5 Okay

Disliked: Staff & service, room comfort
Was what you pay for bed was huge and comfortable they are still getting back to normal after covid cups were not washed very well well situated and off street parking
Stayed 3 nights in Jul 2021

3/5 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Bedrooms in need renovation
Hotel ideal location but in desperate need of bedroom renovations - beds uncomfortable - bathroom very dated and the carpet in a bathroom not ideal - no fire exit instructions in room and a fire door in the hallway was kept open - staff were friendly
Stayed 4 nights in Jul 2021