Ratings based on 443 verified reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 15-Sep-2019
Easy to use and very convenient for East Midland Airport , we always try to book this hotel when using this airport. The restaurant is slightly hard to find as you have to pass through the bar area where guests are having their bar meals, giving you the impression you are to dine there. If there was a sign for the restaurant we missed it.
3 out of 5
by a verified traveller

Posted 08-Sep-2019
Bar staff was nice but ran out of a lot of drinks on a Friday night! Glasses all over and finished food etc still on tables.
5 out of 5
by a verified traveller

Posted 02-Sep-2019
Very close to terminal. Easy to walk. Very comfortable accommodation.
3 out of 5
by a verified traveller

Posted 02-Sep-2019
I know this hotel was taken over by Jury Inn a while ago and it is obvious that they have started making improvements but still a way to go to make it comparable to other Jury Inns.
3 out of 5
by a verified traveller

Posted 20-Aug-2019
Good for an overnight stay pre flight. Staff in reception are great and very helpful. However the service in the bar is dreadful, only one person serving drinks and a queue of around a dozen waiting. Staff talk together even when you are being served. Food was ok.
2 out of 5
by a verified traveller

Posted 18-Aug-2019
Staff very nice , the ones on the bar and reception.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-Aug-2019
4 out of 5
by a verified traveller

Posted 31-Jul-2019
Lovely staff, very helpful.., especially Holly on reception. Nice room and quiet... Even though the place was busy (Summer Holiday season)... Everyone effectively carried out their duties and with a smile too.
Comment from Hotel Management
05-Aug-2019 by Daniel P, Hotel Management
Thank you for your review. I am very pleased to know that the team and in particular Holly, looked after you so well and will ensure that your comments are passed on. We do hope to be welcoming you back in the future. Best regards, Daniel Price General Manager
4 out of 5
by a verified traveller

Posted 29-Jul-2019
Jacuzzi , Sauna and steam room and swimming pool need updating!
Comment from Hotel Management
05-Aug-2019 by Daniel P, Hotel Management
Thank you for taking the time to review our hotel and I am pleased to read that on the whole, you enjoyed your visit. The feedback you have given will be reviewed and where possible, we will look to make improvements in the areas highlighted. We do hope to be welcoming you back to Jurys Inn East Midlands Airport in the future. Best regards, Daniel Price General Manager
5 out of 5
by a verified traveller

Posted 29-Jul-2019
Comment from Hotel Management
29-Jul-2019 by Daniel P, Hotel Management
Thank you for taking the time to review our hotel. I am very pleased to read that you enjoyed your stay with us. We do hope to be welcoming you back to Jurys Inn East Midlands Airport in the future. Best regards, Daniel Price General Manager