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Reviews of Relais 23

3 out of 5
Relais 23
Via San Colombano, 25, Castelnuovo Belbo, AT

Reviews

8.4

Very good

Rating 10 - Excellent. 7 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asti e Piemonte region trip gorgeous vineyards
Great place to stay, modern & also classical country look. Very good baths, rooms were nice and clean. Nice breakfast. Relax & great rest in nature. Its better to drive during the day even with GPS because its a countryside area and many small roads at night make it a longer trip back to the hotel.
Stayed 3 nights in Sep 2018

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Tidy Hotel.
Nice hotel for a single night. Very Clean Staff were friendly Hotel did not service dinner on the night i stayed, so went to local Gran Canyon Pub which was excellent. There is a swimming pool at the hotel, did not use it, but it looked nice and clean. Breakfast was good too.
Stayed 1 night in Aug 2018

8/10 Good

Cristian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immerso nella natura
Stayed 1 night in Sep 2021

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto per una sosta lavorativa, personale gentile, location silenziosa, ottimo ristorante. Ottimo rapporto qualità/prezzo. Tornerò sicuramente.
Stayed 1 night in Mar 2021
Response from Lo staff on 12 Mar 2021
Gent.mo Andrea, la ringraziamo per aver trovato il tempo di scrivere una recensione sul suo soggiorno al nostro Relais! Siamo molto contenti che si sia trovato bene da noi e speriamo di rivederla presto. Le auguriamo una buona serata e porgiamo cordiali saluti.

4/10 Poor

Hans, Rotterdam

Travelled with partner
Disliked: Property conditions & facilities
Dit hotel heeft voor de kamers niet de juiste prijs/kwaliteit berhouding. €130,00 er nacht voor deze kamer is sterk overbetaald. Dit was een superieur kamer en dat doet de vraag rijzen hoe klein dan een standaard kamer zal zijn. Het kan niet zijn dat je in 2020 voor de (slechte) wifi ieder uur opnieuw moet inloggen. Een bekertje of glas om je mond te spoelen na het tandenpoetsen zou ook fijn zijn. Hoewel we begrijpen dat door Covid-19 andere maatregelen moeten worden getroffen, was het ontbijt zeer matig. De bediening bij het ontbijt en in het restaurant was overig zeer vriendelijk. Wat in onze ogen onbegrijpelijk is, dst een jong meisje bij het zwembad geen woord engels spreekt. Het restaurant is echter een echte aanrader. Mooie producten en gerechten, mooie wijnen. Beide zeer betaalbaar! Dus het restaurant: zeker doen. Het hotel: niet doen voor deze prijs.
Stayed 3 nights in Sep 2020
Response from A. on 23 Sept 2020
Dear Mr. Hans, thank you for taking the time to write a review on your stay at our Relais. We're saddened by the fact that you did not considered positive your experience with us, our staff always works hard to provide great service to our guests. Unfortunately, Covid restrictions have not and are still not helping us as well as all the rest of Italy. We hope to see you again in the future and we wish you a great evening. Best regards.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Quando l'esosita' non paga
Camera piccolissima a due letti singoli mignon! Niente oscuramento alle finestre e persiane rotte, che non si potevano chiudere e con la parte terminale completamente mancante!. Bella la piscina, ma per utilizzarla il giorno del checkout ( entro le ore 11), ci hanno chiesto di pranzare al bar della piscina e facendoci pagare, oltre il costo del cibo consumato, €15,00 a persona, senza darci i teli di spugna!!!. Certamente non ci ritorneremo ne' lo consiglieremo ai nostri numerosi amici.
Stayed 1 night in Jun 2020

8/10 Good

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sono stata per la prima volta sl relais.. direi positiva bella location , prtso di ritornarci.. Grazie
Stayed 1 night in Feb 2020
Response from BarbaraP on 15 Feb 2020
Gent.ma, la ringraziamo per aver condiviso alcune parole sulla sua permanenza al nostro Relais. Siamo contenti che si sia trovata bene e speriamo di rivederla presto. Le auguriamo una buona giornata e porgiamo cordiali saluti.

8/10 Good

Verified traveller

Liked: Staff & service
Schöne Lage, schönes Hotel, freundliches Personal. Leider ist die Duschkabine winzig, keine Steckdose für deutsche Stecker. Das Frühstück ist sehr minimalistisch aufgelegt (z.B. 1 St. Butter /Person in Größe eines Zuckerwürfels).
Stayed 2 nights in Mar 2019

10/10 Excellent

Claudia, Schwarzwald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ruhig und heimeliges Hotel. Auch das Restaurant ist zu empfehlen
Stayed 1 night in Nov 2018

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax pur
Sehr schönes Hotel wo man sich vom Alltagsstress erholen kann. Weitläufig sehr schöne gepflegte Anlage. Auch das Essen ist hervorragend. Freundlich und zuvorkommendes Personal. Das WiFi lässt wünschen.
Stayed 1 night in Oct 2018

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un posto per chi cerca relax
Si tratta di una struttura al centro di un vasto e curatissimo parco che si affaccia sul Monferrato. E' il posto perfetto per rilassarsi anche grazie ala piscina.Le stanze, di dimensioni e prezzi diversi, sono ampie e pulite, dotate di accesso al giardino o di un terrazzo. La colazione a buffet e' ricca e di qualita', unico neo e' che bisogna uscire dall'edificio delle camere per andare nella zona colazione e a seconda delle stagioni puo' essere piu' complicato. E' presente anche un ristorante con un meno sfizioso a metà' strada tra tradizione e innovazione, ottima la carta dei vini, il tutto a prezzi assolutamente equi. Piccole note negative sono il numero di prese in camera (nel nostro caso una sola nella stanza da letto ed una nel bagno) , il fatto che viene consegnato un solo mazzo di chiave senza il quale non si puo' entrare nell'edificio (richiedendo dunque una certa organizzazione) ed il fatto che l'asciugacapelli funziona con una spina tedesca, che non puo' essere utilizzata nelle prese elettriche del bagno.. In breve, lusso e charme a prezzi contenuti.
Stayed 2 nights in Oct 2018

8/10 Good

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitten im Grün,sehr ruhig ( abgelegen )
Sehr schöner ruhiger Aufenthalt, Essen im Restaurant absolut TOP ! Freundliches Personal. Zimmer benötigen ein UP-Date, Verschiedenes ist etwas in die Jahre gekommen. Zum Beispiel : DuschenKabine rinnt. Umgebung äusserst schön aber Poolbereich in Renovation.

10/10 Excellent

gianni, bra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posto fantastico
Tutto perfetto dall'accoglienza alla camera al panorama
Stayed 1 night in Mar 2018

6/10 Okay

Jeanna

Liked: Cleanliness, property conditions & facilities
Italienresa
Hotellet ligger väldigt fint/fint område. Dålig service, finns ingen riktig reception, fick leta efter någon för att kunna checka ut. Fina rena rum dock extremt osköna sängar. Frukosten var inte bra, fick be om mjölk, bröd, yoghurt, allt var slut och personalen verkade inte bry sig för än vi frågade. Inget smakade gott. Resturangen på kvällen är bra, bra service!
Stayed 1 night in Sep 2017

10/10 Excellent

Thierry, Blois, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paysages et vins
Un endroit merveilleux ressemblant à la Dordogne, avec ses enchaînements de collines. l'hôtel est situé dans une grande bâtisse de caractère. La piscine, un peu à l'écart, est grande, avec un pool house où des boissons peuvent être servies. Le restaurant est situé dans ce qui me semble être un ancien chai, avec un décor austère mais agrémenté par une cave de plein pied, en verre. La cuisine y est excellente et d'un prix très raisonnable... Sans parler des vins qui sont remarquables. Bref une superbe étape ou un lieu de villégiature pour faire du tourisme ou de l'oenotourisme.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort