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I stayed at hotel Giovanna for 3 weeks and I had a great time. The staff was great, there was a comfort level similar to home, the room was maintained very clean and neat throughout my entire stay.
We lost our luggages when we arrived. The hotel front desk Marco helped us to contact with FCO airport every day. Also, the hotel is really convenient and quite. It's really easy to get to any places you want to go. When we were not sure how to get there. Front desk always really helpful to explain ...
Hotel customer service could be improved to be more helpful for visitors. Bed was very comfortable. Hotel location was ok, easy transport links to the City Centre
This hotel, is high end for a low end price. The location was perfect for our quick in & out of Florence by the train station. The breakfast buffet was huge and also very well organized. The staff was great and very accommodating.
It's an old building but it's Italy that's expected, the interior needs a serious face-lift. Getting to our room was a bit like a maze but we managed to find our room easily. The room itself was a decent size as well as the bathroom. Yes there is a private but it has the cutest little shower I've ...
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