Ratings based on 1,338 verified reviews

4.7 out of 5
91% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Haymarket, VA

Posted 14-Aug-2019
The staff are classy, friendly, and helpful. Alessandra at the front desk is a difference maker. The breakfast supplied is diverse and offers warm food as well as cold items. The rooms are classy, well done, and the bath supplies are high end. The location offers both a sense of partial seclusion while being close to everything San Marco as it is on the edge of two districts, one that is client and one that is busy. The hotel is also quite close to Rialto bridge and the grand Canal.
5 out of 5
by a verified traveller from Los Angeles

Posted 08-Aug-2019
This hotel is amazing, Located near Rialto dock or If you got the money they have a private dock. Staff really goes out of their way to help you plan your day so you can see more of Venice especially if you're only there for a short time. The room is big and a vintage look definitely recommend this hotel
5 out of 5
by a verified traveller from London

Posted 03-Aug-2019
We arrived by water taxi - directly to the hotel's private dock. The staff were fantastic and could have done more to assist us - despite us only staying for 1 day (pre-cruise. The rooms were amazing and the hotel location perfect for exploring the city. We had dinner in the restaurant - it was first class!
5 out of 5
by a verified traveller from Singapore

Posted 18-Jul-2019
The rooms were spacious, immaculately clean, and beautifully decorated. The staff were incredibly welcoming and knowledgeable. Service was of the highest standard. Location of the hotel was excellent.
5 out of 5
by a verified traveller from Bronx NY

Posted 16-Jul-2019
Excellent staff arranged transportation to and from the airport. It was the perfect way to get to and from Venice. My room was luxurious with a canal view. I would definitely stay there again.
5 out of 5
by a verified traveller

Posted 15-Jul-2019
Its the best hotel I ever stayed so far in Italy. It’s very well situated and the decor is excellent. The staff are helpful. Breakfast is really good and the place is awesome, you can see gondola rides through the window .
5 out of 5
by a verified traveller from Falkirk

Posted 29-Jun-2019
A beautiful hotel in the ideal location. Staff could not be anymore helpful. Have stayed twice now, will definitely be back.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 28-Jun-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 27-Jun-2019
5 out of 5
by a verified traveller

Posted 23-Jun-2019
Loved the apartment!! Clean, spacious, and so cute!! Excellent location too!!