The staff are classy, friendly, and helpful. Alessandra at the front desk is a difference maker. The breakfast supplied is diverse and offers warm food as well as cold items. The rooms are classy, well done, and the bath supplies are high end. The location offers both a sense of partial seclusion while being close to everything San Marco as it is on the edge of two districts, one that is client and one that is busy. The hotel is also quite close to Rialto bridge and the grand Canal.