Lobby

Reviews of Villareal Palace Hotel

4 out of 5
Villareal Palace Hotel
Avenida Arcadi Garcia Sanz, 1, Villarreal, Castellon

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 115 reviews" "
Rating 8 - Good. 55 out of 115 reviews" "
Rating 6 - Okay. 11 out of 115 reviews" "
Rating 4 - Poor. 11 out of 115 reviews" "
Rating 2 - Terrible. 0 out of 115 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Alfredo

Travelled with family
Disliked: Property conditions & facilities
It’s an OK hotel for business staying or to stay one night if you follow your soccer team playing Villarreal.
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

8/10 Good

Tomislav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful hotel. Great service and excellent breakfast.
Stayed 1 night in Jan 2022

4/10 Poor

john

Disliked: Cleanliness, amenities, property conditions & facilities
Property was dated and in an industrial area.
Stayed 1 night in Nov 2021
Response from Hotel Palace on 30 Nov 2021
Thank you for choosing us as your destination. All the best. Guest Experience

8/10 Good

SOLANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2019

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from REVENUE - OLI on 18 Jan 2019
In Marina d’Or all the opinions are very important before, during and after your stay so we would like to know how is your experience at Marina d’Or resort. Please, do not hesitate to call us to 964 39 15 02 / 964-72-72-70, so we can solve any request or questions during your stay. Also you have an e-mail to contact us, Olivia.Reyes@marinador.com, please do not forget to attach you booking details as reference number, hotel and stays date.

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Football fun
Went to watch villarreal play football. Hotels was great but city itself was very disappointing. However it was a good trip overall.
Stayed 2 nights in Sep 2018
Response from Marina D'Or - Ciudad de vacaciones on 27 Sept 2018
We are pleased to know that the trip to see football was pleasant and that your stay at the Palace hotel was satisfactory. We hope that if you return in the area, repeat with us. A greeting.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We used this as an overnight stop on our way south. It was easy to find from the motorway. The staff were friendly and the hotel clean. We ate dinner in the hotel which was excellent and good value for money. There is plenty of secure underground parking and also a gymn and spa at no extra charge. Good value for money. The hotel is opposite to a large Carrefour store.
Stayed 1 night in Sep 2018
Response from Marina D'Or - Ciudad de vacaciones on 2 Oct 2018
Thanks for your visit and for your good review. Working with you has been a real pleasure. A big hug.

8/10 Good

dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Real
Lovely hotel but nothing in the town at all. Also booked a double room but got twin beds pushed together.
Stayed 3 nights in Jul 2018

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy for Benicassim festival
We stayed here for a concert - there weren't many places to have a proper meal and you would really have to have a car. Convenient for our our needs though.
Stayed 5 nights in Jul 2018
Response from Marina D'Or - Ciudad de vacaciones on 25 Jul 2018
Thank you very much, David, for your visit. Around the hotel there are several restaurants and a shopping center. Greetings.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , has its own car park food very good
Stayed 1 night in Jun 2018
Response from Marina D'Or - Ciudad de vacaciones on 18 Jun 2018
Thank you for your visit and for these evaluations. Greetings.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice, too far from main road, bad internet connection
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to train station.
Had a very pleasant three night stay. Hotel facility's were very good, and the local amenities were very close. Overall 4/5.
Stayed 3 nights in Aug 2017
Response from Marina d'Or on 11 Sept 2017
Your positive valuation is a source of pride for us. Do not hesitate to repeat in our hotel! Greetings.

4/10 Poor

Travis, Rockville, MD

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very nice staff but the hotel is on the older side
The hotel was fine but definitely not a 4 star hotel. The hotel was older and not well maintained, the shower was not very clean and the WIFI was horrible, I could not watch a 5 minute YouTube video without the video buffering for 10 mins. Also I found a couple of Huge bugs in my room at various times.
Bug in the bathroom
Stayed 4 nights in Aug 2017
Response from Marina d'Or - Ciudad de Vacaciones on 21 Aug 2017
We regret that you were not satisfied with the service offered. We work hard and put all the efforts to cover all your needs and to ensure that you receive the best accommodation service. Best regards,

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the town
Very comfortable stay to meet family.

10/10 Excellent

Dorca, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
The hotel and its staff exceeded my expectations! Kindness, guidance at all times and the care given, make them worthy of great prestige. Cleaning the rooms daily and on time. The rich variety and breakfast. Anyway, all excellent!
Lobby!
Lobby!
Indoor pool!
Bath!
Response from Marina d'Or - Ciudad de Vacaciones on 5 Oct 2016
The best reward to our daily hard work is to receive the feedback from our guests. After reading your words we can only thank you for staying with us and be more than happy that with satisfaction with the great job of our staff, kind and helpful and trying to attend your needs at every moment. Besides, we appreciate your remarks about the cleanliness and the tasty and varied breakfasts. Come back soon!! Huge hug from Spainayuno. Volved muy pronto! Un fuerte abrazo

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel in Vila-real
Nice hotel, close to castellon and restaurant food is great

10/10 Excellent

ALISON, Wishaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great local hotel
This hotel is extremely clean and comfortable, quiet air conditioning with parking available if required. The room was quiet from street noise and within easy reach of restaurants locally. It's got a swimming pool, gym and sauna in the basement, easily accessed with room key, but with no natural light obviously. The reception staff were very helpful ...I needed a sewing kit and they helped me.
Response from MarinadOr on 25 Jul 2015
Thank you for choosing one of our two urban hotels, in VilaReal and for sharing these excellent valuations of the hotel. The hotel is fantastic, with installations like swimming pool, sauna or Jacuzzi. The rooms are spacious, comfortable and very quiet, as well as the excellent location of the hotel, just opposite the shopping centre. There you have services like cinema, restaurants, cafeterias and shops. Moreover, thank you for the kind words when referring to the treatment received from our staff, they are great professionals, always with an educated, friendly and close treatment. Wishing to have you back in any of our hotels. Kind regards,

10/10 Excellent

Julian, Warwickshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable and efficient
I have stayed at the palace 5 times and it never disappoints. Perfect for business trips with good sized rooms and excellent WiFi.
Response from Marina d'Or - Ciudad de Vacaciones on 23 May 2015
Thank you for these excellent valuations of one of our two urban hotels located in Vilareal town and four your fidelity to us. As you mention, this hotel is ideal for business trips, for its good location and communication with N-340, a few kilometers from Castellón de la Plana, Valencia, Oropesa del Mar and our holiday resort Marina d’Or. Specialized both in business and company events, as well as in sports events, the hotel counts on fully equipped installations. There are spaces for business meetings, conventions, massage rooms and a totally equipped spa area. Moreover, rooms are spacious and comfortable, WI-FI internet connection too. Looking forward to see you again soon. Regards,

8/10 Good

tony, horey

Liked: Cleanliness, staff & service
close to town
the hotel was fine fo a one kniht stayr
Response from MarinadOr on 5 Dec 2015
Many Thanks for staying in Palace, our urban hotel in Vila-Real. The hotel is ideal either for short or long stays and any traveler: for business reasons, sports, as well as corporate events. Its facilities are equipped for meetings, events, conventions, massage rooms, spa area, gym… Thank you very much once again! Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room
Stayed at the Vila Real Palace on a business trip. The rooms are comfortable was clean with a good sized bathroom. Only two minor quibles, the room safe instructions are only in Spanish and the wifi in the room kept would not stay connected for more than a minute at a time. I did not mention these at the time as we arrived very late and left straight after breakfast. But the wifi problems appear to be a recurring theme so the hotel should look into this.

6/10 Okay

pmcgorry1, Scotland

Disliked: Property conditions & facilities
Hotel for Business Visitors
Hotel isn't for a vacation as it is situated in a commerical city, however we use the hotel as we have friends that live in the city. The hotel is OK, but could do with some investment. The staff go out of their way to be helpful and provide a great service. The hotel has a great view of the Fiesta's fireworks display.

8/10 Good

Ian, Chelmsford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warning - Hotel location incorrect
This is a fine business hotel, with big clean rooms and excellent service. The down side is that the hotel is NOT in the town centre, but is on the outskirts, in between a Carrfour supermarket and and a Opel car dealer, next to a HUGE factory.

8/10 Good

Jose Antonio

Stayed 1 night in Nov 2022

4/10 Poor

Julia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La habitación olia muy mal. Las instalaciones son muy, muy antiguas. Decoración opsoleta. La moqueta del suelo muy sucia
Stayed 1 night in Oct 2022

4/10 Poor

Juan antonio

Travelled with partner
Disliked: Staff & service, amenities
Poco mantenimiento
Stayed 1 night in Oct 2022

10/10 Excellent

Maria

Stayed 1 night in Aug 2022

8/10 Good

German

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Magnolia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Las habitaciones son grandes y bastante independientes, lo que no me gustó fue que se dejaron una botella de agua y nos faltaban dos toallas grandes, la cama no era de matrimonio, eran dos unidas y una chica de recepción desagradable
Stayed 2 nights in Aug 2022
Response from Hotel Palace Vila-real on 1 Sept 2022
Muchas gracias, por tu fantástica reseña. Nos alegra saber que has disfrutado de unos fantásticos días con nosotros. Esperamos volver a verte de nuevo muy pronto. Un saludo

8/10 Good

JOSE MARIA

Stayed 1 night in Mar 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Här kunde vi med glädje ha bott en längre tid!
Stayed 1 night in Jan 2022

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaje relámpago
Fue una estancia relámpago de solo dormir y desayuno. Hotel limpio y habitación enorme. Servicio desayuno tipo buffet bastante bueno
Stayed 1 night in Jan 2022

8/10 Good

jose ramon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Hotel Palace on 30 Nov 2021
Muchas gracias por tu visita. Un abrazo. Guest Experience

8/10 Good

Ferran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien equipado. Personal amable.
Stayed 1 night in Sep 2021
Response from Juan on 5 Oct 2021
Sr. Ferran gracias por sus visitarnos! Esperamos poder atenderle en sucesivas estancias!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Buen
El hotel está muy bien,el desayuno muy pobre para la categoría del hotel.
Stayed 1 night in Sep 2021
Response from Juan on 5 Oct 2021
Le agradecemos su estancia entre nosotros y para nosotros es de vital importancia poder atender las expectativas de cada cliente en el momento que el cliente entra en nuestras instalaciones y disfruta de nuestros servicios. Esperamos poder recibirle en otra ocasión y poder atender sus expectativas siempre y cuando nos las transmita directamente en el momento del servicio. Atentamente Juan Blasco

8/10 Good

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rapport qualité/prix bon. Seul bémol le petit dejeuner etait tres juste en choix
Stayed 1 night in Sep 2021
Response from Hotel Palace on 7 Oct 2021
Merci pour votre commentaire concernant la qualité prix de nos services. Bien sûr, oui, travailler chaque jour pour s'améliorer. salutations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel agradable. Unanoche de paso
Apenas una noche de paso. El hotel está bien y el servicio es muy agradable, pero no es un 4 estrellas.
Stayed 1 night in Sep 2021
Response from Juan on 5 Oct 2021
Agradecemos su visita y esperamos poder cubrir sus expectativas en otra ocasión, es muy importante para nosotros recibir y atender cualquier petición que surja en el momento en que el cliente se hospeda entre nosotros para cubrir todas sus expectativas! Gracias Juan

8/10 Good

JOSE ANTONIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

JOSE ANTONIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finde extraordinario
Excelente todo!!!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cualquier opinión d cualquier cuestión relativa a los servicios del hotel ha sido excelente
Stayed 1 night in Jan 2020

4/10 Poor

héry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Dommage
Isolation vraiment décevante Dommage pas de langue française à l accueil Aussi pour la tv Étant retraités après 3 passages dans votre hôtel magnifique nous ne renouvellerons pas dommage!!!
Stayed 1 night in Dec 2019

8/10 Good

Jaume

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
El personal es muy amable, aunque las instalaciones son un poco antiguas.
Stayed 2 nights in Nov 2019

4/10 Poor

José luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es un 4 estrellas.
Las 4 estrellas se quedan grandes. Hoy en día le darían 2. La zona de spa no es tal, hay una piscina a la que Le faltan racholas y un jacuzzi, las duchas del gimnasio parecen las de un colegio abandonado. La limpieza en las habitaciones se nota que no se paran mucho a hacerla, la puerta del mini bar se me quedaba pegada y la sensación de las habitaciones es de abandono.
Stayed 2 nights in Oct 2019

8/10 Good

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin sorpresas, habitaciones amplias, personal súper correcto y hay mucho aparcamiento en la zona.
Stayed 2 nights in Oct 2019