Case Nuove Russo Holidays from £365

I’ve just spent a week here & it’s a great place, very close to the centre. Constantino, Antonella & Fabrice couldn’t do enough for us guests & were so friendly. Most of the rooms are on the second floor & there isn’t a lift. The stone stairs between the first & second floor are very steep. I was initially on the second floor but after one day was moved to the only guest room on the first floor as I have mobility issues. The staff did this without me even asking, which was so thoughtful. The property is spotlessly clean. On the second floor there is a kitchen which includes an espresso machine. Adjoining the kitchen is a dining area with a microwave. Tables & chairs outside on the balcony really catch the morning sun. I can highly recommend this place. If I can manage the stairs, I’ll definitely stay here again. I was made to feel very welcome & felt very much at home.

It is not a 4 stars hotel. The hot water stopped working and we were informed that the showers had to be very fast or we would have to wait for the heater to heat it up again.

Large room with beautiful view. Excellent range of food at breakfast.

Staff was excellent. From the welcome, to the restaurant, everything with our stay was great.

The property is great. Located near Mt Etna and wine country. The rooms are very nice and the restaurant is exceptional including all of the restaurant staff. If I had one observation to improve it would be the attentiveness of the front desk staff. They are not always available and do not always respond ti email.