Ratings based on 13 verified reviews

4.5 out of 5
83% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 16 Aug 2019
The hotel is classic Italian with modern upgrades. Very friendly and accommodating staff in a garden setting with a pool. Walking distance to the hot springs. Very warm weather during the visit and the in room air conditioning had a hard time keeping up. Cooler nights allowed the windows to be open with the relaxing sounds of nature.
Comment from Hotel Management
28 Aug 2019 by giovi, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by a verified traveller from Puerto Rico, USA

Posted 4 Aug 2019
Very charming hotel. Personnel was very friendly and caring. Thanks to Giovanna for all of special care and attentions!
Comment from Hotel Management
4 Aug 2019 by gio, Hotel Management
Many thanks.
4 out of 5
Recommended
for Everyone
by a verified traveller from England

Good hotel very opposite Thermal Spa

Posted 19 Jul 2018
Hotel staff very pleasant and helpful. Lovely well maintained garden at the back with pool. Breakfast ok, continental style with homemade cakes, but could be described as a bit samey. 6 bottles of water left in the fridge, but beware you are charged for this even though there is nothing to say so.
Comment from Hotel Management
25 Jul 2018 by giocla, Hotel Management
Thank you for your visit and for your advice. You have been a welcome guest.
5 out of 5
by Jeanette

Wonderful stay

Posted 14 Aug 2017 on Hotels
I have never experienced such wonderful service as provided by the wonderful lady at this hotel. Giovanna,not only remembered our names from day 1,perhaps we were memorable!,she seemed to be on duty ,morning,noon and night,with a happy smiley face,helping each and every resident with any problem they may have. She even teamed us up with other guests to share a taxi to see Andrea Bocelli. She truly embodied the spirit of hospitality. Even waiting up up with her husband after 3am to welcome back guests from the concert. The following day she provided four of us with a fabulous lunch,within a very short time,even though the restaurant was now closed. She set it up on the wonderful terrace overlooking the beautifully clean swimming pool. Fabulous stay,cannot praise this hotel highly enough.
5 out of 5
by Tomos

A really fantastic hotel!

Posted 4 Aug 2017 on Hotels
Great facilities and an excellent welcome. The poo, was spot-on. We had a fabulous family stay with the right balance of relaxation and activities.
4 out of 5
by a verified traveller

Posted 30 Sep 2019
Comment from Hotel Management
5 Oct 2019 by Claudia, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!
4 out of 5
by a verified traveller

Buon albergo

Posted 2 Nov 2018 on Hotels
Tutto molto bene, unica pecca l'arredo un po' datato. La cosa migliore la gentilezza del personale e l'ampiezza delle camere
Comment from Hotel Management
9 Nov 2018 by Giovi, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!
5 out of 5
by a verified traveller

Posted 16 Aug 2018 on Hotels
Comment from Hotel Management
24 Aug 2018 by giocla, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!
4 out of 5
by a verified traveller from Udine

Hotel confortevole e molto ospitale

Posted 30 Apr 2018
Ci si sente come a casa propria. E' un hotel confortevole con un'accoglienza eccezionale. Si cena benissimo ed abbondante. Si trova a 2 passi dalle Terme in centro ad un paese tranquillo, ma animoso. Non solo lo consiglierei, ma se mi sarà possibile tornerò sia per visitare la Toscana (terra meravigliosa), ma per sfruttare meglio le Terme di Casciana. Facile da raggiungere, ottimo parcheggio, spazio e paesaggio
Comment from Hotel Management
4 May 2018 by giocla, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi! Sarà un piacere rivederla.
4 out of 5
by a verified traveller from colleferro

Posted 25 Apr 2018 on Hotels
Esperienza molto positiva, ottima struttura
Comment from Hotel Management
4 May 2018 by giocla, Hotel Management
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!