Posted 14 Aug 2017 on Hotels
I have never experienced such wonderful service as provided by the wonderful lady at this hotel. Giovanna,not only remembered our names from day 1,perhaps we were memorable!,she seemed to be on duty ,morning,noon and night,with a happy smiley face,helping each and every resident with any problem they may have. She even teamed us up with other guests to share a taxi to see Andrea Bocelli. She truly embodied the spirit of hospitality. Even waiting up up with her husband after 3am to welcome back guests from the concert. The following day she provided four of us with a fabulous lunch,within a very short time,even though the restaurant was now closed. She set it up on the wonderful terrace overlooking the beautifully clean swimming pool. Fabulous stay,cannot praise this hotel highly enough.