Search Hotels Near Cascade Park, New Castle

"A good place if staying just one night! "

"Clean room"

"Your breakfast hostess on Saturday morning was rude and ignorant to the guests. It was pretty busy because it was the NFL draft weekend. The person working the front desk brought the breakfast hostess a coffee drink that had been purchased elsewhere (which was fine). However, the hostess slurped the whipped cream from her drink then took her cup to the kitchen, took a can of whipped topping used for the waffles from the refrigerator, stuck it into the bubble top lid on her coffee and filled it. This was absolutely disgusting! The door was open so everyone witnessed it. And as an inspector for the department of health believe me I was sickened by it. Additionally, I believe the front desk person kept her grey Outlander Sport parked right outside the main entrance all weekend. There was a green monster mask in the passenger side propped over the headrest to make it look like it was actually sitting in there. Very very tacky and not a good look for your hotel. Anyone who entered the main entrance had no choice but to see it."

"Incredible cleanliness, the staff was very friendly and the breakfast was well managed. We loved our stay. "

"all good"

"Breakfast was great. Check in was rough. Waited till 3:20 after arriving at 2:30. Rooms should be ready at check in time. "

"The best thing about this property is the amazing staff. They are the absolute best, must friendly hotel staff I have ever encountered. Breakfast could be better but it is okay. The wonderful hospitality makes up for the mediocre breakfast. I mean it’s complimentary so… Thanks Microtel for hiring such great staff"

"The hotel lost hot water on Saturday night, and still was not fixed when we checked out Monday morning. Terrible communication from management, and unacceptable service after trip, attempting to get compensation/reduced rate for the lack of basic services. "

"Kitchen was nice. Didn’t use "