Search Hotels Near Cascade Lake Beach, Rochester

"Valet parking is nice. The location is convenient to Mayo Clinic and Methodist Hospital. Shopping is close by if you need a break. The staff is generally nice. Body wash was out in the room and Kleenex when we arrived and we had to call down for that. Room temperature control was great. One issue is the noise. Even with a set time that guests should respectful to others and quiet down, it isn’t adhered to. On our second stay, when we called the front desk, they offered to call the police. It would seem much more reasonable to just send security to say “hey, these are the rules, watch your kids and don’t let them run all over with out you up and down halls slamming doors..” Then sent security who was very lax about it- we watched / listened and it was never going to be taken seriously. Some of us are not here for for play and to enjoy the city, we are here with serious medical conditions, or spending hours and days at the hospital with a very sick loved one; in these cases sleep is something needed and coveted. Maybe ask guests the purpose of their stay when booking them and place them on floors that make sense. It seems highly inconsiderate to put someone in a horrible and exhausting situation to deal with the inconsiderate guests when some of us truly just want to sleep. Even with ear plugs, air on, and a fan- the doors and walls are paper thin. I’m not sure we’ll stay again even tho we have many future medical trips. It’s really frustrating."

"Great staff "

"Staff was very nice and the room was very pleasant"

"The room was clean and the staff was very helpful"

"Yes"

"The breakfast was good. The front desk receptionist was very rude."

"Stayed for 4 nights while husband completed appointments at the Mayo Clinic. We didn't eat the breakfast, so not sure how that is. The rooms are good and the underground access to the Mayo Clinic is priceless."

"Great location to access St Mary's hospital and walking trails. Staff was very helpful and friendly. The property amenities were better than expected."

"This was your second time staying here. Our first time we were in a pool side room and it was fine. Our second time thr tub wouldn’t drain. I went to the front desk. The front desk employee was so rude about it. The hot tub wasn’t “hot” and they do not enforce the 15 people in the hot tub rule even though they have staff in there. There were a TON of kids in the hot tub. And the jets didn’t work. "