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Reviews of Hampton Inn Caryville-I-75/Cove Lake-State Park

2.5 out of 5
Hampton Inn Caryville-I-75/Cove Lake-State Park
4459 Veterans Memorial Hwy, Caryville, TN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 683 out of 920 reviews" "
Rating 8 - Good. 184 out of 920 reviews" "
Rating 6 - Okay. 34 out of 920 reviews" "
Rating 4 - Poor. 11 out of 920 reviews" "
Rating 2 - Terrible. 8 out of 920 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steffvanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was lovely and the area was quiet. Very close the the highway for convenience but you really couldnt tell.
Stayed 1 night in Apr 2024
Response from Teresa Green on 16 Apr 2024
Thank you so much for choosing to stay with us! I am so pleased you enjoyed your stay. Please accept my invitation to stay with us again whenever you are in the area.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very accommodating
Stayed 3 nights in Apr 2024
Response from Teresa Green on 16 Apr 2024
Thank you so much for choosing to be our guest. We are delighted that you enjoyed your stay with us. Please accept my invitation to stay with us again whenever you are in the area.

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service
Nice place to stay. Friendly staff and good breakfast! Peaceful and quiet location with great views.
Stayed 1 night in Apr 2024
Response from Teresa Green on 17 Apr 2024
Thank you so much for choosing to stay with us! We are so glad you enjoyed your stay. Please accept our invitation to stay with us again whenever you are in the area.

6/10 Okay

Fiona

Travelled with pets, Travelled with partner
This property is in a great spot. Right off the highway and has a wonderful view of the mountains. It was a convenient stop over en route to and from Florida. We chose this hotel because it was pet friendly as we usually travel with our well behaved, small dog. I was shocked at the amount they charged for my pet to stay however and will be looking for an alternative next time we pass this way, an additional $75USD plus tax is way too much on top of a typical roadside rate for a room. Such a shame that hotels are taking advantage of pet owners that way, I can understand if the room is left in bad shape because of a pet mishap and a pet security deposit is not returned (that is what I thought I was leaving CC details for) but this new flat rate for everyone - whether the room needs extra attention or not, has really taken off the shine of this place for me.
Stayed 1 night in Mar 2024
Response from Teresa Green on 12 Apr 2024
Thank you for choosing to stay with us. Hilton properties are now pet friendly as an added benefit to pet owners and lovers. Prior to this we didn't allow any pets and this allows us to accommodate so many more guests and families. I am sorry you were unhappy with that amount, however that rate is set by Hilton and we do not have any control over it. Thank you again for your stay! I hope you have a blessed day

8/10 Good

Theodore, Greer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Teresa Green on 11 Apr 2024
Thank you for choosing to stay with us

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Teresa Green on 11 Apr 2024
Thank you so much for your positive review. Please consider staying with us again whenever you are in the area.

10/10 Excellent

Weldon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Nice view of mountains from our room. Excellent breakfast. Friendly and helpful staff.
Stayed 1 night in Mar 2024
Response from Teresa Green on 17 Apr 2024
Thank you for choosing to stay with us! I appreciate your kind words. Please accept my invitation to stay with us again whenever you are in the area.

10/10 Excellent

Hugh

Stayed 1 night in Mar 2024
Response from Teresa Green on 17 Apr 2024
Thank you for choosing to stay with us!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for a quick overnighter but the room was clean and the beds were comfortable.
Stayed 1 night in Mar 2024
Response from Teresa Green on 12 Apr 2024
Thank you for choosing to stay with us!

10/10 Excellent

Linda

Travelled with partner
Liked: Property conditions & facilities
Hampton delivers a positive experience with clean rooms and a varied breakfast offering. Wifi needs improvement for ease of use. Staff were friendly.
Stayed 1 night in Mar 2024
Response from Teresa Green on 11 Apr 2024
Thank you for your feedback! I really appreciate it. Please consider staying with us again whenever you are in the area.

8/10 Good

Bryan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BBQ recommendation for dinner was well worth the money super good. The hotel was clean and had all the amenities except the pool was an out door pool and is not open till May 24 weekend
Stayed 1 night in Mar 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Great staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Kody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing I can say is our room was a little small, but it wasn't an issue for our overnight stay. Everything else was great. Clean, safe and breakfast was awesome. Would definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and property haveva unique history. My husband loved reading the stories and looking at the memorabilia. The staff was extremely nice, the rooms were clean and spacious.
Stayed 2 nights in Mar 2024

6/10 Okay

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from tg on 4 Mar 2024
Thank you for staying with us! Please come and stay with us again when you are in our area!Teresa GreenGm

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what we were looking for.
Stayed 1 night in Feb 2024

10/10 Excellent

Kurt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with reasonable rates. The staff was very friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

K Saxer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice facilities and friendly staff! Nice breakfast spread as well
Stayed 1 night in Feb 2024
Response from Teresa Green on 18 Feb 2024
We are so glad to have you stay with us. I would like to invite you to be our guest again the next time you are in this area.

8/10 Good

Robert

Stayed 1 night in Feb 2024

10/10 Excellent

Mischelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, very clean and neat! Awesome breakfast buffet even had fresh cookies in the evening! Would highly recommend staying here!
Stayed 1 night in Feb 2024
Response from Teresa Green on 18 Feb 2024
Thank you so much for your kind words! We are so glad to have you stay with us. I would like to invite you to be our guest again the next time you are in this area.

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Just as other reviews have said, very clean. Staff quite nice. Would stay again.
Stayed 1 night in Jan 2024
Response from Teresa Green on 1 Feb 2024
Thank you for choosing to stay with us! I would love to have you stay with us again whenever you are in the area.

10/10 Excellent

Florenda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and even accommodated an early check-in for us as we had travelled from out of state for a funeral.
Stayed 1 night in Jan 2024
Response from Teresa Green on 1 Feb 2024
Thank you for choosing to stay with us. I am very pleased you were treated well, and your needs were met during your time of grief. Please accept my invitation to stay with us again whenever you are in the area.

10/10 Excellent

Lorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet was great. Atmosphere was very nice.
Stayed 1 night in Jan 2024
Response from Teresa Green on 1 Feb 2024
Thank you for choosing to stay with us! I am very pleased that you enjoyed your stay with us. I would love to have you stay with us again whenever you are in the area.

10/10 Excellent

Kellie

Stayed 1 night in Jan 2024
Response from Teresa Green on 18 Feb 2024
We are so glad to have you stay with us. I would like to invite you to be our guest again the next time you are in this area.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable!
Stayed 1 night in Jan 2024
Response from Teresa Green on 1 Feb 2024
Thank you for choosing to stay with us! I am very pleased that you enjoyed your stay with us. I would love to have you stay with us again whenever you are in the area.

2/10 Terrible

Trevor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Teresa Green on 18 Feb 2024
Thank you so much for your kind words! We are so glad to have you stay with us. I would like to invite you to be our guest again the next time you are in this area.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Teresa Green on 1 Feb 2024
Thank you for choosing to stay with us! I am very pleased that you enjoyed your stay with us. I would love to have you stay with us again whenever you are in the area.

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Teresa Green on 18 Feb 2024
We are so glad to have you stay with us. I would like to invite you to be our guest again the next time you are in this area.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Teresa Green on 18 Feb 2024
We are so glad to have you stay with us. I would like to invite you to be our guest again the next time you are in this area.

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and
Stayed 2 nights in Nov 2023

10/10 Excellent

Janet

Stayed 1 night in Nov 2023

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property with a delightful view of the area. The staff is friendly; and the rooms are neat, clean, and attractive.
Stayed 1 night in Nov 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent property.
Stayed 1 night in Nov 2023

10/10 Excellent

Debbie

Stayed 1 night in Nov 2023

8/10 Good

Jaime, Lexington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Scenery surrounding hotel was beautiful! Staff friendly, rooms updated but walls are thin and no fan in bathroom. Great breakfast with lots of options! Hotel very clean, definitely recommend this place!
Stayed 2 nights in Nov 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Juanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay for family wedding. Room was very clean. Staff very friendly.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from teresa green on 26 Oct 2023
Thank you for choosing to stay with us ! Please accept my invitation to stay with us again whenever you are in the area.

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfactory for 1-night stay. Demerit for very low bathroom toilet unsuitable for seniors.
Stayed 1 night in Oct 2023
Response from teresa green on 26 Oct 2023
I apologize for any inconvenience you may have encountered. We are working diligently to replace our toilets with much higher sitting ones. Please accept my invitation to be our guest again whenever you are in the area.

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk, I believe it was. Jordan, was exceptional! Great customer service!
Stayed 1 night in Oct 2023
Response from teresa green on 26 Oct 2023
We really appreciate your kind words. I will pass your review on to Jordan !

8/10 Good

Larry

Stayed 1 night in Oct 2023