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Reviews of Days Inn by Wyndham Jellico - Tennessee State Line

2 out of 5

Reviews

7.2

Good

Rating 10 - Excellent. 231 out of 809 reviews" "
Rating 8 - Good. 257 out of 809 reviews" "
Rating 6 - Okay. 156 out of 809 reviews" "
Rating 4 - Poor. 89 out of 809 reviews" "
Rating 2 - Terrible. 76 out of 809 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
obvious effort towards good presentation of the property, reception staff was exceptional; which prevents me from writing a bad review. our room was clean, yet had a crumbled up paper in a bedside drawer and a used wash cloth still on the rod in the shower. Breakfast is a roll or cereal ... I understand physical location hampers oversight, which may account for the shortcomings - but property listing should be for Continental breakfast to lower traveller expectation
Stayed 1 night in Apr 2024

2/10 Terrible

Susan

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a king bed, but because we had a dog we could only have double beds. Was given keys to a room that was occupied already. Went back to desk check in twice to get a room. Room was very dated, bathroom toilet would just start making noise in the middle of the night. Would not recommend
Stayed 1 night in Apr 2024

6/10 Okay

Rolonda

Business traveller
Liked: Staff & service
I arrived on the day that was the first day for a new manager. There was a computer issue and she could not get me checked and however she went through extra steps to make sure that I could still get in my room. Once in the room there was another slight problem.I called her and she immediately switched me to another room. I did not have anymore problems after that. I think for her first day she did an outstanding job trying to accommodate her customer. I believe if she is left in charge as manager.There will be many more improvements to the current condition of the hotel. I would definitely stay again if she is there.
Stayed 1 night in Apr 2024

2/10 Terrible

Rajpal

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Where do I start... Let's see. I booked a room with King bed and I was given a 2 queens bed room... queen beds were not queen beds and I know it because me and my wife couldn't fit on those bed. When I inquired about it at night hotel told me they had notified Expedia well in advance that the room will not be available and when I called Expedia to complaint about why Expedia did not inform me, They confirmed that Hotel had never reached out to them about anything. They offered to accommodate me in another hotel which was 25 miles away from where I was and it was 10:30 PM at night... I was there for my college residency and had to wake up at 6 and report at the university early so there was no way after driving from Texas for 14 hours. There was no cleanliness. Rugs were sticky and dirty so much that we were not able to walk barefoot in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service
Hard to find room was great wouldn’t think twice about staying there again
Stayed 1 night in Apr 2024

10/10 Excellent

Hari

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024
Response from Hotel General Manager on 14 Apr 2024
Thank you for taking the time to share your experience at our Days Inn in Jellico, TN. We're thrilled to hear that you had a convenient and pleasant stay with us. Providing our guests with a comfortable and convenient experience is our top priority, and we're glad we could meet your expectations.If you have any additional feedback or suggestions on how we can further improve our services, please don't hesitate to let us know. We value your input and are always looking for ways to enhance our guests' experience.Thank you for choosing to stay with us, and we look forward to welcoming you back on your future travels.

6/10 Okay

Starr

Travelled with family
Liked: Staff & service
Disliked: Amenities
The property is close to the freeway, gas, and fast food. Staff was very kind and helpful. The motel is old, was charged an extra person fee for rooms that had two beds and two people making the rate per room much more than the value. Breakfast was not good. Both juices appeared expired. Everything else seemed like “left overs” and not appetizing. Would have chosen different had I known I was getting charged more for more than one occupant and there wasn’t enough breakfast for two people just after it opened.
Stayed 1 night in Mar 2024
Response from Hotel General Manager on 3 Apr 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced during your visit.We're pleased to hear that our location and staff were accommodating and helpful. However, we regret that the additional person fee for rooms with two beds was not communicated clearly to you beforehand. We understand the importance of transparency in pricing, and we apologize for any confusion or frustration this may have caused.Furthermore, we apologize for the disappointing breakfast experience you encountered. Providing a satisfying breakfast is important to us, and we regret that we fell short of your expectations. Your feedback regarding the quality and availability of breakfast items will be shared with our team for further review and improvement.We truly value your input as it helps us to identify areas for enhancement, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

2/10 Terrible

Carolyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was a joke. 2 kinds of cereal and 3 mini cinnamon rolls total. Coffee was good. Coffee in room was fine except only one cream packet for two people. Room was dirty. Dismal place.
Stayed 1 night in Mar 2024
Response from Hotel General Manager on 30 Mar 2024
We sincerely apologize for the disappointment you experienced during your recent stay at our hotel. Your feedback regarding the breakfast offerings and the cleanliness of your room is deeply concerning, and we take your comments very seriously.It's disheartening to hear that our breakfast selection did not meet your expectations. We understand the importance of providing a satisfying breakfast experience for our guests, and we regret that we fell short in this regard during your stay. Rest assured, we will be reviewing our breakfast offerings to ensure a more varied and enjoyable selection for our guests in the future.Additionally, we apologize for the cleanliness issues you encountered in your room. Providing a clean and comfortable environment for our guests is a top priority, and we regret that we did not meet your expectations in this area. We will be addressing these concerns with our housekeeping team to ensure that all rooms are cleaned to the highest standards moving forward.Regarding the coffee and cream packet in your room, we apologize for any inconvenience this may have caused. Your feedback will be shared with our team to ensure that appropriate measures are taken to provide sufficient amenities for our guests.We understand your disappointment, and we truly appreciate your feedback as it helps us identify areas where we can make improvements.Once again, we apologize for the shortcomings you experienced, and we hope to have the opportunity to welcome you back for a more satisfactory stay in the future.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel General Manager on 30 Mar 2024
Thank you so much, Bill, for the 5-star rating here on Expedia! We appreciate it and look forward to continuing to serve as your lodging provider of choice whenever you're in the area. I hope we'll see you back at our hotel again soon!

8/10 Good

Gerald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel General Manager on 20 Mar 2024
Thank you, Gerald, for your good overall rating of our property here on Expedia. We appreciate that and look forward to having you back here in the future. Do be sure to let our staff know what we can do to ensure that we earn a full 5-star rating from you following your next stay at our Days Inn!

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super safe and quiet
Stayed 1 night in Mar 2024
Response from Hotel General Manager on 10 Mar 2024
Thank you for sharing your positive experience at the Days Inn in Jellico, TN. We are thrilled to hear that you felt safe and enjoyed a peaceful stay with us.Ensuring the safety and comfort of our guests is our top priority, and we are delighted that we succeeded in providing you with a secure and tranquil environment. Your satisfaction is important to us, and we appreciate your kind words.We hope to have the pleasure of welcoming you back on your next visit to Jellico. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know what you require when you next arrive to check in.

2/10 Terrible

Samaria

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was outdated and old, door barely closed and opened, water was boiling hot, there was a pee stain on the blanket.
Stayed 1 night in Feb 2024
Response from Hotel General Manager on 18 Feb 2024
Thank you for sharing your feedback about your recent stay with us. We apologize for the disappointing experience you had during your visit.Ensuring the comfort and satisfaction of our guests is our top priority, and we regret that we fell short of meeting your expectations. We take your comments seriously, and we will address the issues you mentioned with our team to ensure that improvements are made.Please know that your feedback is invaluable to us as we continuously strive to enhance the quality of our accommodations and services. We hope that you will consider giving us another opportunity to provide you with a much-improved experience in the future.

2/10 Terrible

Alyxandra

Stayed 1 night in Feb 2024
Response from Hotel General Manager on 30 Mar 2024
Thank you for making the time to rate our property, though we were saddened to learn that you did not find your visit here to be one that went well. Your happiness will always be our goal and I hope you'll let our staff know what we can do to make certain that your next visit here is superb in every way. We'd love to see you again soon!

6/10 Okay

Michael T

Liked: Cleanliness, staff & service, property conditions & facilities
If you need a convenient place to stop for the night, after you have had dinner, this is your place. It’s clean, reasonably priced and just off 75. The area is very rural. We had to go 11 miles back up to the next exit for dinner. The breakfast had a lot to be desired. Two cereal choices with a gallon jug of milk, coffee, and nine cinnamon rolls the size of 50 cent coins…nothing more…and we were the first to arrive. The person on duty was helpful, efficient and friendly.
Stayed 1 night in Jan 2024
Response from Hotel General Manager on 10 Feb 2024
We sincerely appreciate your recent review of your stay at our hotel. We are delighted to hear you found our location convenient and the price point agreeable. We also thank you for recognizing the helpfulness and efficiency of our staff member on duty.We value your feedback regarding the breakfast selection and acknowledge that it did not meet your expectations. We are dedicated to continuously improving our guest experience and are currently reviewing our breakfast offerings to expand the variety and ensure satisfaction for all guests. Additionally, we understand the inconvenience caused by the limited dining options within walking distance. We are exploring avenues to better inform guests about nearby dining possibilities upon arrival.Thank you for bringing these concerns to our attention. Your feedback is crucial in helping us identify areas for improvement and ultimately providing a more positive experience for our valued guests. We hope you will consider staying with us again in the future, as we strive to continually enhance our services and amenities.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jessica on 23 Jan 2024
Thank you for your feedback Philip, if you are ever in the area we hope to see you again.

6/10 Okay

Brandi

Liked: Staff & service
Disliked: Property conditions & facilities
This place was scary. It was cheap and served its purpose of just sleep.
Stayed 1 night in Dec 2023
Response from Jessica on 23 Jan 2024
We are sorry you felt that way, but we want you to know that is not usually the case.. we were snowed in when you were on property and a lot of people weren’t traveling due to the inclement weather. We were also short staffed due to employees living in treacherous areas and not being able to come in.

2/10 Terrible

Robert

Travelled with partner
Very poor breakfast. Worst I have ever seen.
Stayed 1 night in Jan 2024
Response from Hotel General Manager on 17 Jan 2024
Thank you for taking a moment to rate and review our hotel here on Expedia. Our team certainly hopes that the majority of your visit here went well, though we are sincerely sorry to hear that your breakfast experience did not meet your expectations during your stay. Please accept our apologies for any inconvenience or disappointment caused.We value your feedback, and it is important to us that our guests have a positive dining experience. We will review your comments with our team to identify areas for improvement in the breakfast offerings.Your input is valuable as we continuously strive to provide better experiences for our guests.We appreciate your understanding and hope to have the opportunity to better serve you in the future.

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel General Manager on 6 Jan 2024
We appreciated having the chance to welcome you as our guest and we're grateful for your rating, though I do apologize that not everything about your visit here met with your expectations. I hope you will give us further chances to serve you in the future and that your next stay will be a better one. Do be sure to let our staff know what we can do to ensure that we earn a better rating following your next visit!

8/10 Good

Rebecca

Stayed 1 night in Dec 2023
Response from Jessica on 23 Jan 2024
Thank you so much for your feedback Rebecca. If you are ever in the area, please don’t hesitate to stop in and maybe we can get that 5 star review from you next time!:)

10/10 Excellent

michael, williamston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel General Manager on 6 Jan 2024
Thanks, Michael, for letting us know that you had such a wonderful experience at our hotel! We appreciate your excellent overall rating and look forward to continuing to serve you in the future.

2/10 Terrible

Jeanne

Travelled with family
Room is clean. That’s about it.
Stayed 1 night in Dec 2023
Response from Hotel General Manager on 30 Dec 2023
Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your feedback and are genuinely sorry to hear that your experience did not meet your expectations.We take guest satisfaction very seriously, and we regret any disappointment you may have experienced during your time at our hotel. To better understand the specific aspects that fell short of your expectations, we would appreciate it if you could provide additional details about your concerns whenever you're next here.Your input is invaluable to us, as it helps us identify areas for improvement. Rest assured, we will review your feedback with our team to address any issues and enhance the overall guest experience.We genuinely value your feedback, and it is our priority to ensure that future stays exceed your expectations.Once again, thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.

6/10 Okay

scott

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Few places to eat. Breakfast was extremely minimal
Stayed 1 night in Dec 2023
Response from Hotel General Manager on 24 Dec 2023
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your rating and remarks and are pleased to find that, overall, the hotel met your expectations.We understand that dining options in the area are important, and we regret any inconvenience caused by the limited choices at this exit off the interstate. Your feedback is valuable, and we will use it to explore opportunities to enhance the overall guest experience in this regard.We also appreciate your feedback regarding the breakfast, and we apologize if it did not meet your expectations. We take guest comments seriously, and your input will be shared with our team as we continually strive to improve our offerings.If your travels bring you back to the area, we hope to have the opportunity to welcome you again. Thank you for choosing to stay with us.

4/10 Poor

Mie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The receptionist was pleasant, and the room looked fairly recently renovated. The worst part of our stay was that the heater/AC unit remote control didn’t work and the room was too hot throughout the night. The AC unit was quite noisy, which made it very hard for us to sleep. Also the water temperature of the shower and the sink kept changing by itself.
Stayed 1 night in Dec 2023
Response from Hotel General Manager on 24 Dec 2023
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about our receptionist and are pleased to hear that you found the room to be recently renovated.However, we sincerely apologize for the inconveniences you experienced with the heating and air conditioning unit, as well as the disturbances caused by its noise. Your comfort is of utmost importance to us, and we regret that we fell short in providing you with a restful night's sleep. We will address the issues with the remote control and the unit's noise promptly to ensure that future guests do not encounter similar challenges.Additionally, we apologize for the inconsistency in water temperature in both the shower and sink. Your feedback is crucial in helping us identify areas for improvement, and we will investigate and resolve the issue to ensure a more comfortable experience for our guests.We understand the impact these issues had on your stay, and we genuinely appreciate your patience and understanding. If your travels bring you back to the area, we hope to have the opportunity to provide you with a much-improved experience.Thank you for choosing to stay with us and I hope we'll be able to earn a full 5-star rating from you following your next visit.

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
It is a basic overnight stop while traveling. The breakfast left something to be desired but there is a McDonald’s very close if you want something hot or something besides Fruit Loops, Raisin Bran or dry little bad cinnamon rolls.
Stayed 1 night in Dec 2023
Response from Hotel General Manager on 24 Dec 2023
Thank you for taking the time to share your feedback regarding your recent overnight stay with us. We appreciate your choice of our hotel as a convenient stop during your travels.We apologize that the breakfast did not meet your expectations, and we appreciate your candid remarks. Your feedback about the variety and quality of breakfast items is valuable as we continuously strive to improve our offerings. We have noted your comments and will review our breakfast options to ensure a more satisfying experience for our guests.We appreciate your resourceful suggestion for those seeking alternatives, and we understand that having dining options nearby is important. We strive to provide a variety of choices to cater to different preferences, and we will work on addressing the specific issues you mentioned.If your travels bring you back to this area, we hope to have the opportunity to welcome you again and provide an improved experience. Thank you for choosing to stay with us, and we value your input as it helps us enhance the quality of our services.

2/10 Terrible

Ambrose

Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Hotel General Manager on 24 Dec 2023
Thank you for giving us the opportunity to serve you, though I'm sorry to learn from your ratings that you did not find your visit here to be one that went well. I hope you'll give us another chance to serve you in the future and that you'll let our staff know what we can do to ensure that your next stay is a much more satisfactory one.

8/10 Good

Melisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and beds comfy. Easy check in and out.
Stayed 1 night in Nov 2023
Response from Hotel General Manager on 28 Nov 2023
Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found the room clean and the beds comfortable. It's our priority to provide a comfortable and welcoming environment for our guests, and we're pleased to know that we met your expectations in this regard.We're also glad to hear that the check-in and check-out processes were easy for you. Our goal is to make our guests' stays as convenient and hassle-free as possible, and your feedback confirms that we are on the right track.We appreciate your feedback and hope to have the pleasure of hosting you again in the future.Thank you for choosing Days Inn by Wyndham.

10/10 Excellent

Mindell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and efficient
Check in was a breeze. We were offered advice on a great restaurant nearby and totally informed of everything available at the property.
Stayed 1 night in Nov 2023
Response from Hotel General Manager on 28 Nov 2023
Thank you for taking the time to share your feedback regarding your recent stay at Days Inn by Wyndham in Jellico, TN. We are delighted to hear that your check-in experience was smooth and that our staff provided you with helpful advice on a nearby restaurant, ensuring you were well-informed about all the amenities available at our property.It is gratifying to learn that our team's friendliness and efficiency contributed to an excellent visit for you. We strive to create a welcoming and comfortable environment for our guests, and your positive comments are truly appreciated.We value your patronage and hope to have the pleasure of hosting you again during your future travels to Jellico.Thank you once again for choosing Days Inn by Wyndham. We look forward to the opportunity of serving you again.

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel General Manager on 28 Nov 2023
Thanks so much for the good overall rating here on Expedia! We appreciate it and look forward to continuing to serve you in the future.

6/10 Okay

Scarlet

Liked: Staff & service
Very nice check-in staff!!! And gave great recommendations for area dining. The bedsheets were very worn. Although rooms are fine, very dark paint on walls, tubs in need of caulking, old coffee pod left in Kuereg, only one pod left, gives a sense of need for more general upkeep and housekeeping services.
Stayed 1 night in Nov 2023
Response from Hotel General Manager on 28 Nov 2023
Thank you for providing feedback about your recent stay. We're delighted to hear that the check-in staff was very nice and provided great recommendations for area dining. However, we apologize for the issues you encountered with the room, including worn bedsheets, dark paint, tubs in need of caulking, and oversight in housekeeping services.Your comments are valuable, and we take them seriously. We will address these issues promptly to ensure that necessary improvements are made, and our guests have a more comfortable and enjoyable experience.If you have any additional details or specific suggestions on how we can enhance your experience in the future, please feel free to share them with us when you're next here. We appreciate your input and hope to have the opportunity to welcome you back for a more improved stay in the future.Thank you for choosing us, and we appreciate your feedback. Safe travels!

6/10 Okay

linsey

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly and helpful. The rooms are dated tv wouldn't work until we called the front desk ..rooms were clean but could of been cleaner!!
Stayed 3 nights in Nov 2023
Response from Hotel General Manager on 12 Nov 2023
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff to be genuinely hospitable. However, we apologize for any inconvenience you experienced with the dated rooms and cleanliness issues.Your comments are valuable, and we will use them to address areas for improvement. Our goal is to provide a comfortable and clean environment for our guests, and we regret that we did not fully meet your expectations in this regard.If you have any specific details or suggestions you'd like to share, please feel free to contact us directly when you next arrive to check in. We appreciate your insights, and we hope you might consider giving us another opportunity to provide you with an improved experience in the future.Thank you for choosing our hotel, and we apologize for any inconvenience caused.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel General Manager on 4 Nov 2023
Thank you, Dale, for the 5-star rating here on Expedia! We appreciate it and look forward to welcoming you back soon to our Days Inn by Wyndham hotel in Jellico, TN.

10/10 Excellent

Oneida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jessica on 23 Jan 2024
Thank you, Oneida, for the 5-star rating here on Expedia! We appreciate it and look forward to welcoming you back soon to our Days Inn by Wyndham hotel in Jellico, TN.

8/10 Good

srikanth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Economical stay for one night
Stay was good. Beds were comfartable but bathrooms can use some repairs. Shower was not in good condition either. But overall price and comfar are good for a one night stay
Stayed 1 night in Oct 2023
Response from Jessica on 23 Jan 2024
Thank you, Srikanth, for leaving us your feedback. We are glad to say that the bathroom will be redone this following spring so hopefully if you are ever back in the area you can give us another shot!

2/10 Terrible

Susan

Travelled with group
Disliked: Cleanliness, staff & service
False Advertisement
This property was not as advertised. It was very old and shabby and the hot water lasted maybe 5 minutes. It advertised breakfast that was nonexistent until asked about then it was 5 broken and crumbled granola bars that were strategically placed on trays to look like more. The staff had a sign on the front door that they would be right back but I am 100 percent sure it was to avoid dealing with any guests as they did not return for over an hour and they wore us out waiting so we left. Fale advertising and should be removed from your sight because it IS that bad.
Stayed 1 night in Oct 2023
Response from Jessica on 23 Jan 2024
Thank you for giving us the opportunity to serve you Susan, though I'm sorry to learn from your ratings that you did not find your visit here to be one that went well. I hope you'll give us another chance to serve you in the future and that you'll let our staff know what we can do to ensure that your next stay is a much more satisfactory one. We are currently still waiting on equipment to arrive to begin the hot breakfast again. So hopefully when you are back in the area, you can give us another chance and we can get that 5 star review from you!

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Needs updating but decent value
If you're hung up on aesthetics, this might not be your place. Carpet and bathroom desperately need updating. The free breakfast didn't exist at 9 am, so get there early. It consists of mini-muffins and cereal if you do. Luckily, McDonalds is right across the lot. On the plus-side, the bed was excellent and the room had newer fridge, microwave and keurig. TV was newer as well. We had a quiet stay. We needed a place to crash on a Friday night before a home game for UT. Most places were charging double and triple what we paid and I'm sure plenty of them had a lesser experience. 8.0/10 based on value.
Stayed 1 night in Oct 2023
Response from Jessica on 23 Jan 2024
Thank you for providing feedback about your recent stay. We're delighted to hear that the check-in staff was very nice and provided great recommendations for area dining. However, we apologize for the issues you encountered with the room, including worn bedsheets, dark paint, tubs in need of caulking, and oversight in housekeeping services.Your comments are valuable, and we take them seriously. We will address these issues promptly to ensure that necessary improvements are made, and our guests have a more comfortable and enjoyable experience.If you have any additional details or specific suggestions on how we can enhance your experience in the future, please feel free to share them with us when you're next here. We appreciate your input and hope to have the opportunity to welcome you back for a more improved stay in the future.Thank you for choosing us, and we appreciate your feedback. Safe travels!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Jessica on 23 Jan 2024
Thanks so much for the good overall rating here on Expedia! We appreciate it and look forward to continuing to serve you in the future

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Dylan on 23 Jan 2024
Thank you, Lei, for the 5-star rating here on Expedia! We appreciate it and look forward to welcoming you back soon to our Days Inn by Wyndham hotel in Jellico, TN

6/10 Okay

robert

Stayed 1 night in Oct 2023
Response from Dylan on 23 Jan 2024
Thank you for giving us the opportunity to serve you, though I'm sorry to learn from your ratings that you did not find your visit here to be one that went well. I hope you'll give us another chance to serve you in the future and that you'll let our staff know what we can do to ensure that your next stay is a much more satisfactory one.

4/10 Poor

Adnan

Travelled with partner
Disliked: Staff & service, amenities
There was supposed to be free breakfast but when I arrived and asked about breakfast I was told it’s a grab and go. In the morning I went to grab breakfast there was nothing but coffee. I went back an hour later to check it was the same nothing. Went to the office to complain at 9:00am and no one was there😡
Stayed 1 night in Oct 2023
Response from Jessica on 23 Jan 2024
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your rating and remarks and are pleased to find that, overall, the hotel met your expectations. We understand that dining options in the area are important, and we regret any inconvenience caused by the limited choices at this exit off the interstate. Your feedback is valuable, and we will use it to explore opportunities to enhance the overall guest experience in this regard. We also appreciate your feedback regarding the breakfast, and we apologize if it did not meet your expectations. We take guest comments seriously, and your input will be shared with our team as we continually strive to improve our offerings. If your travels bring you back to the area, we hope to have the opportunity to welcome you again. Thank you for choosing to stay with us.

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jessica on 23 Jan 2024
Thank you, Brad, for the 10/10 rating here on Hotels.com! We appreciate it and look forward to welcoming you back soon to our Days Inn by Wyndham hotel in Jellico, TN

6/10 Okay

jacob

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Dylan on 23 Jan 2024
Thank you for giving us the opportunity to serve you Jacob, though I'm sorry to learn from your ratings that you did not find your visit here to be one that went well. I hope you'll give us another chance to serve you in the future and that you'll let our staff know what we can do to ensure that your next stay is a much more satisfactory one.

10/10 Excellent

Brayden

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rolled in half dead at like 1am, front desk dude was nice and to the point. There was no formal checkout which was great because we could just get back on the road, there was no extra charge for not taking the keys back to the office. The room was nice and more modern/kept up than other Days Inns I stayed at throughout my trip. Overall just a good experience, especially for the price point in the middle of nowhere.
Stayed 1 night in Oct 2023
Response from Dylan on 23 Jan 2024
Thank you for the 5-star rating that you've left for our property here on Expedia Brayden! We appreciate your high marks and look forward to continuing to serve you in the future

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great well maintained facility and quiet off the road location.
Stayed 2 nights in Oct 2023
Response from Dylan on 23 Jan 2024
Thank you for the 5-star rating that you've left for our property here on Expedia Philip! We appreciate your high marks and look forward to continuing to serve you in the future

4/10 Poor

Douglas

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I reserved a king sized bed,but upon arrival I was told there wasn't any available,so had to take a room with 2 queen size beds.everthing else was ok
Stayed 1 night in Oct 2023
Response from Jessica on 23 Jan 2024
We are sorry to hear that your room type request was not met upon arrival, but sometimes the online websites are quite synced correctly with our system due to last minute bookings. We do apologize and hope to serve you better the next time you are in the area Douglas. We will gladly make sure your room type request is met if you personally give us a call next time.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Dylan on 23 Jan 2024
Thank you, Mark, for the 10/10 rating here on Hotels.com! We appreciate it and look forward to welcoming you back soon to our Days Inn by Wyndham hotel in Jellico, TN.

6/10 Okay

Kathy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
You need to have something in your free breakfast other than coffee or juice. Was told there were granola bars. There was nothing.
Stayed 1 night in Oct 2023
Response from Jessica on 23 Jan 2024
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your rating and remarks and are pleased to find that, overall, the hotel met your expectations. We understand that dining options in the area are important, and we regret any inconvenience caused by the limited choices at this exit off the interstate. Your feedback is valuable, and we will use it to explore opportunities to enhance the overall guest experience in this regard. We also appreciate your feedback regarding the breakfast, and we apologize if it did not meet your expectations. We take guest comments seriously, and your input will be shared with our team as we continually strive to improve our offerings. If your travels bring you back to the area, we hope to have the opportunity to welcome you again. Thank you for choosing to stay with us.

6/10 Okay

Ann

Stayed 1 night in Sep 2023
Response from Dylan on 23 Jan 2024
Thank you for giving us the opportunity to serve you Ann, though I'm sorry to learn from your ratings that you did not find your visit here to be one that went well. I hope you'll give us another chance to serve you in the future and that you'll let our staff know what we can do to ensure that your next stay is a much more satisfactory one.

4/10 Poor

Kelly

Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Jessica on 23 Jan 2024
Thank you for giving us the opportunity to serve you, though I'm sorry to learn from your ratings that you did not find your visit here to be one that went well. I hope you'll give us another chance to serve you in the future and that you'll let our staff know what we can do to ensure that your next stay is a much more satisfactory one.

2/10 Terrible

Philip

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bed Bugs
Stayed 1 night in Sep 2023
Response from Dylan on 1 Oct 2023
Philip we apologize you didn’t have a great stay with us. Often times when people strip outside a lot and keep their door open some flies tend to come in. We will try much harder to deter bugs from coming in from outside. We hope you give us another chance when you are in the area. Pest control will check the room to verify there is no bug situation. But we hope you take care Philip!

8/10 Good

Mason

Liked: Cleanliness
Disliked: Staff & service
Off the beaten path
Stayed 1 night in Sep 2023
Response from Dylan on 23 Jan 2024
Thank you, Mason, for the rating here on Expedia! We appreciate it and look forward to welcoming you back soon to our Days Inn by Wyndham hotel in Jellico, TN.