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Hotel Kristal Tower

3.5 star property
Upscale hotel, walk to Bocagrande Beach

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June 2024

Hotel Kristal Tower

Photo gallery for Hotel Kristal Tower

Outdoor pool
Property entrance
Room amenity
Breakfast, lunch, dinner served; international cuisine
Standard Room | Bathroom | Shower, free toiletries, hair dryer, towels

Overview of Hotel Kristal Tower

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
CALLE 5 No 3- 14, Cartagena, CTG, 130001
  • Popular LocationBocagrande Beach3 min walk
  • Popular LocationCastillo Grande Beach8 min walk
  • Popular LocationCartagena de Indias Convention Center5 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)11 min drive
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Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, iron/ironing board

Superior Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Property amenity

Presidential Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Jetted Tub

Property amenity

Junior Suite, Jetted Tub

Highlights

Private hot tub
Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Jetted bath
Minibar
Cable channels
  • Sleeps 2
  • 1 King Bed

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About the area

Cartagena

Located near the beach, Hotel Kristal Tower is in Bocagrande, a neighbourhood in Cartagena. Clock Tower and Walls of Cartagena are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Blanca Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira.
Visit our Cartagena travel guideOpens in a new window

What's nearby

  • Bocagrande Beach - 3 min walk
  • Castillo Grande Beach - 8 min walk
  • El Laguito Beach - 10 min walk
  • Clock Tower - 5 min drive
  • Cartagena de Indias Convention Center - 5 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive

Restaurants

  • Restaurante Dunia - 3 min walk
  • Cilantro Cevicheria & Restaurant - 3 min walk
  • El corral Bocagrande - 2 min walk
  • Arepas Pues - 2 min walk
  • Dolce & Salato - 1 min walk

About this property

Hotel Kristal Tower

Upscale hotel located in Bocagrande
Near Bocagrande Beach, Hotel Kristal Tower provides free full breakfast, a poolside bar and a rooftop terrace. The on-site international cuisine restaurant, Tangaloa, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), concierge services and tour/ticket information
  • Meeting rooms, a computer station and a lift
Room features
All guest rooms at Hotel Kristal Tower feature thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Cots/infant beds, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM–10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Tangaloa

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. This is included in the price displayed. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Kristal Tower Hotel Cartagena
Kristal Tower Cartagena
Kristal Tower
Hotel Kristal Tower Cartagena
Kristal Tower Hotel
Hotel Kristal Tower Hotel
Hotel Kristal Tower Cartagena
Hotel Kristal Tower Hotel Cartagena

Frequently asked questions

Does Hotel Kristal Tower have a pool?

Yes, this property has an outdoor pool.

Is Hotel Kristal Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kristal Tower?

Self-parking is free at this property.

What time is check-in at Hotel Kristal Tower?

Check-in begins at 3 PM.

What time is check-out at Hotel Kristal Tower?

Checkout is at noon.

Does Hotel Kristal Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Kristal Tower located?

Located in Bocagrande, this hotel is within a 5-minute walk of Centro Comercial Nao and Bocagrande Beach. Rio Cartagena Casino and Castillo Grande Beach are also within 10 minutes.

Hotel Kristal Tower Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.8/10

Cleanliness

8.8/10

Staff & service

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Daniel E

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not so good
Nice place, not a very nice experience, breakfast not so good and cool rooftop.
Stayed 1 night in May 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great up and coming Bocagrande hotel.
Kristal Tower is a great hotel. Very customer service focused and friendly staff. Our Spanish is not the strongest, but they were able to communicate in English with us. The rooms are nice and comfortable. The beds were really relaxing after long days of walking around town or hanging out at the beach. Fresh breakfast served every morning from a very attentive wait staff. Great rooftop pool with views of the rest of neighborhood. The area is touristy with a number of restaurants and bars nearby. The beach is less than a five-minute walk away. The airport and old city were just a quick ride away. Wi-Fi was strong and simple to connect. Bathrooms were great!
Stayed 6 nights in May 2018

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Brand new with spacious rooms and new beds, room safes, 42 inch LED tv. Everything was excellent

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel & Great Staff
We stayed there for a few days after staying in a different one (4 star rating). Kristal Tower was definitely the better choice and we would go there again. + Really great staff! Best regards and thanks
Stayed 2 nights in Mar 2018

10/10 Excellent

Lizeth, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel en muy buena ubicación, muy recomendable.
Stayed 3 nights in May 2018

10/10 Excellent

DIANA C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
El servicio es excelente, las personas muy amables, el hotel está nuevo y es muy bonito.

8/10 Good

Martha

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel nuevo, bonito, cómodo y bien ubicado
Hotel nuevo, bonito y limpio, camas cómodas , bien ubicado , con potencial para mejorar ,hay que mejorar los servicios en cuanto a la variedad y presentación del desayuno , el personal es amable , pero deben estar mejor presentados

8/10 Good

Oscar , Barranquilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable
Es un hotel nuevo, con apenas un mes de apertura hasta hoy. El personal es muy amable y está pendiente de cada detalle. Recomendado
Stayed 1 night in Apr 2018

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenisimo
Muy buen Hotel, todo nuevo, impecable, el servicio espectacular, desayuno delicioso, buena ubicacion, 100% recomendable y con seguridad volveremos
Stayed 1 night in Feb 2018