Staff was very friendly and helpful. The free breakfast provided lots of choices and was served in a very amiable manner. Room was a tad small, though completely usable. The bathroom was aesthetically "beautiful" in a boutique hotel way but didn't provide enough hooks for towels and clothes. Hotel is in Bocagrande, about 45 minutes by foot from the historical centre. We took taxis, which weren't expensive: about 10,000-12,000 COP per trip.