Tiny Windowless rooms not as advertised
Posted 31-Dec-2016 on Hotels
The reservation says rooms are 35 sq meters (~350sqft) in size, with window and balcony view. But we got a room that's at most 9 sqm (~90sqft). NO WINDOW, let alone balcony. They only moved me to a bigger room on the 3rd day and wouldn't give me any refund for the 2 days I stayed in the windowless room. Couldn't speak with a manager either.
Hot water broken, and they fixed on the 2nd day. Wifi was spotty in the room.
Other services are fine. Staff are overall friendly.