Indoor pool, outdoor pool, pool umbrellas, pool loungers
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Reviews of Ananda Hotel Boutique

4.5 out of 5
Ananda Hotel Boutique
Calle del Cuartel No. 36-77, Cartagena, Bolivar

Reviews

9.2

Wonderful

Rating 10 - Excellent. 240 out of 340 reviews" "
Rating 8 - Good. 70 out of 340 reviews" "
Rating 6 - Okay. 12 out of 340 reviews" "
Rating 4 - Poor. 8 out of 340 reviews" "
Rating 2 - Terrible. 10 out of 340 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Iriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ananda Hotel Boutique on 14 Apr 2024
Dear Mrs. IrinaFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property but we are much more pleased that you stand out the work of our staff, they will be pleased to know that we made your stay a legendary experience.Thank you very much and we hope to serve you again in the near future.Best regards,

6/10 Okay

Staci

Liked: Staff & service
Disliked: Cleanliness
Beautiful property with a lot of potential, however, for the price I expected more. They advertise an indoor and outdoor pool, as well as a jacuzzi, but the rooftop pool was dirty and the jacuzzi was never turned on--despite us asking them to do so. I had a huge spa tub in my room, but the water leaked from the bottom and it would not fill up. My friend, who was staying in another room had a roach issue.
Stayed 3 nights in Apr 2024
Response from Ananda Hotel Boutique on 14 Apr 2024
Dear Mrs. StaciThank you for the time taken to share your vacation feedback from your recent stay at Ananda Hotel Boutique and we thank you for choosing us as your place to stay.We just sent this little note to apologize for the inconvenience with your booking, with your room during your stay anf if our hotel and facilities did not completely live up to the expectations you have set before us.Your comments are very important to us as we always want to improve our services If you should decide to visit us once more, please feel free contact us prior as.we want our guest to feel welcome.Warmest regardgsJanice GomezGeneral Manager

6/10 Okay

Anita

Disliked: Staff & service
Quiter location around the el Centro Cartagena. The hotel can improve a lot on service. As well as offerings for food. Facilities are small, ie. pool, jacuzzi
Stayed 2 nights in Apr 2024
Response from Ananda Hotel Boutique on 14 Apr 2024
Dear Mrs. AnitaThank you for the time taken to share your vacation feedback from your recent stay at Ananda Hotel Boutique and we thank you for choosing us as your place to stay.We just sent this little note to apologize for the inconvenience with your booking, with your room during your stay anf if our hotel and facilities as the food offered did not completely live up to the expectations you have set before us.your comments are very important to us as we always want to improve our services If you should decide to visit us once more, please feel free contact us prior as.we want our guest to feel welcome.Warmest regardgsJanice GomezGeneral Manager

10/10 Excellent

SULEYMAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked to hotel. They have a delicious breakfast and excellent cocktails. Location is super close to anywhere. Recommended to everyone
Stayed 3 nights in Mar 2024
Response from Ananda Hotel Boutique on 1 Apr 2024
Dear Suleyman,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay.We are glad to know that you enjoyed your stay at our property.Thank you very much and we hope to serve you again in the near future.Best regards,Ananda team.

10/10 Excellent

Josh C.

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my family and we loved the place. Everything was nearby we would just walk around and felt safe, the taxi/uber from the airport is close by as described but over all good experience! We will be back for sure
Stayed 2 nights in Feb 2024
Response from Ananda Hotel Boutique on 5 Mar 2024
Dear JoshFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

6/10 Okay

Rubén

Disliked: Staff & service, property conditions & facilities
Not a 5star Not for luxury travelers Limited breakfast, not even a selection of juices Not giving you water everyday Salsa music in the middle of the hotel makes it 3 star Humidity smell
Stayed 2 nights in Mar 2024
Response from Ananda Hotel Boutique on 5 Mar 2024
Dear RubenThank you for the time taken to share your vacation feedback from your recent stay at Ananda Hotel Boutique and we thank you for choosing us as your place to stay.We just sent this little note to apologize for the inconvenience with your room during your stay and if our hotel and facilities did not completely live up to the expectations you have set before us.Your comments are very important to us as we always want to improve our services If you should decide to visit us once more, please feel free contact us prior as.we want our guest to feel welcome.Warmest regardgsJanice GomezGeneral Manager

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be back I love everything about this hotel
Response from Ananda Hotel Boutique on 5 Mar 2024
Dear StephanieFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property. Thank you very much and we hope to serve you again in the near future.Best regards

10/10 Excellent

yadi

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very comfortable and beautiful inside with great facilities. Service was really nice
Stayed 3 nights in Feb 2024
Response from Ananda Hotel Boutique on 27 Feb 2024
Dear Yadi,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property.Thank you very much and we hope to serve you again in the near future.Best regardsTeam Ananda Hotel.

10/10 Excellent

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property at first was very skeptical because of previous reviews. Everything was clean, worked perfectly, was quiet, had TV/AC, and great service. Jose, Lilienthal, Wilfredo, and Anando (front desk) were all the best!! We will definitely come back and stay here. They have 2 great pools as well a rooftop and courtyard one. Don’t listen to any negative reviews coming from someone who travels a lot. Location is phenomenal did not have to use one cab to get around you are in the heart of the city!
Stayed 4 nights in Jan 2024
Response from Thank you on 10 Jan 2024
Dear Christopher,First of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay, we know that there are many options in this tourist destination.We are glad to know that you enjoyed your stay at our property but we are much more pleased that you stand out the work of our staff, they are definitely our most valuable treasure. I will share your comments with all the staff, they will be pleased to know that we made your stay a legendary experience.Thank you very much and we hope to serve you again in the near future.Best regardsAnanda Hotel Boutique Team

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Ananda Hotel Boutique on 1 Feb 2024
Dear DaveFirst of all, we would like to thank you infinitely for having chosen Ananda Hotel Boutique for your stay in the city.We are glad to know that you enjoyed your stay at our property but we are much more pleased that you stand out the work of our staff. I will share your comments with all the staff, they will be pleased to know that we made your stay a legendary experience.Thank you very much and we hope to serve you again in the near future.Best regardsTeam Ananda Hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Boutique hotel in Cartagena
Welcome drink, Colombian lemonade
Stayed 4 nights in Dec 2023
Response from Gerencia on 15 Dec 2023
Para nostros siempre será un placer servirles, muchas gracias.

8/10 Good

Marilyn

Stayed 5 nights in Dec 2023
Response from Gerencia on 15 Dec 2023
Agradecemos su calificacion por nuestros servicios,esperamos hayamos contribuido positivamente durante su estadia en la ciduad de Cartagena de Indias

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and facilities. Highly recommended.
Stayed 3 nights in Nov 2023
Response from Manager on 15 Dec 2023
We are so happy for your comments.Thanks a lot

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice 3 days staying there. Close but not too close to the action.
Stayed 3 nights in Nov 2023
Response from Manager on 21 Nov 2023
Hi! Mr Dan, we are so happy to know that you enjoy your stay at our Hotel and city

8/10 Good

marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the walled city. Very conveniently located. Close to food , entertainment etc. average continental breakfast. Same choices daily. The ceiling in my room was leaking. I informed management. It wasn’t fixed. Well stocked mini bar , but The refrigerator did not work. It ran hot the entire time.
Stayed 4 nights in Oct 2023
Response from Manager on 31 Oct 2023
We appreciated your comment about your stay, we will work to have a better answer while the stay and we appologie about it

10/10 Excellent

Glennis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The flight was delay for 1hr 1/2 and the seat where very uncomfortable
Stayed 4 nights in Sep 2023
Response from Manager on 16 Sept 2023
Lamentamos los inconvenientes durante su vuelo. Esperamos haya tenido un excelente regreso a casa.

4/10 Poor

Ray

Stayed 3 nights in Aug 2023
Response from Gerencia on 6 Sept 2023
Buenas tardes, nos encantaria conocer un poco mas de su experiencia durante su visita, con el deseo de tomar los correctivos necesarios al respecto. Gracias de ante mano.

10/10 Excellent

Melanie, Cutler Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Gerencia on 6 Sept 2023
Muchas gracias por su calificacion, nos alegra haber contribuido positivamente durante la visita a la ciudad de Cartagena de Indias y nuestras instalaciones

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
The Ananda is unique and well appointed. The staff is very caring, service oriented and welcoming. They are always ready to assist. Property is beautiful and well maintained.
Stayed 6 nights in May 2023
Response from Community Agent on 9 Jun 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

6/10 Okay

Martine A, Hopewell

Liked: Cleanliness
Stayed 1 night in Mar 2023
Response from Community Agent on 18 Apr 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

10/10 Excellent

Jeffrey

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Community Agent on 11 Apr 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

2/10 Terrible

Carol

Stayed 1 night in Mar 2023
Response from Community Agent on 4 Apr 2023
Buenas tardes, Sra. Carol, ¿Cómo estás? Agradecemos el tiempo que te tomaste para contestar nuestra encuesta. Lamentamos mucho la experiencia que tuviste durante tú estadía. Nuestro objetivo es siempre acoger las peticiones de nuestros huéspedes con el fin de mejorar nuestro servicio. Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas Gracias

10/10 Excellent

Sean

Stayed 1 night in Mar 2023
Response from Community Agent on 28 Mar 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming boutique hotel with generous included breakfast. Comfortable and well located. Not noisy. Lovely roof deck. Rooms well appointed but a little tired. Hot water supplies limited. Very friendly and helpful young staff.
Stayed 4 nights in Feb 2023
Response from Community Agent on 17 Feb 2023
Good afternoon, Mr. Martin, how are you? We really appreciate the time you took to feed us with your comments. It was a pleasure you stayed with us and that you had a pleasant experience. For your future trips, we invite you to stay at one of our hotels. Cosmos 100, Executive Cosmos, Doubletree by Hilton Parque 93, Cosmos Cali, Cosmos Pacifico and Anandá boutique hotel by Cosmos. Best regards.

8/10 Good

Juan Cristóbal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Community Agent on 22 Feb 2023
Buenas tardes, ¿Cómo estás? Agradecemos el tiempo que te tomaste para calificarnos. Es un placer que te hospedaras con nosotros y nos alegra que hayas tenido una buena experiencia Te invitamos para que en tus futuros viajes te hospedes en nuestros hoteles, en Bogotá Cosmos 100, Cosmos Executive, o Doubletree by Hilton Parque 93, en Cali Cosmos Cali, en Buenaventura Cosmos Pacifico y en Cartagena Anandá hotel boutique by Cosmos. Muchas gracias

4/10 Poor

jerome

Travelled with family
Disliked: Staff & service, property conditions & facilities
the most charming boutique hotel, but 1) front desk staff is beyond clueless 2) the property is not maintained Equipment -such as fan- is missing or does not work, paint is peeling in bathroom...
Response from Community Agent on 14 Feb 2023
Good afternoon, how are you? We are glad you enjoy youre stay at our hoteles and we thank you for taking the time to feed as with your comments, they are very helpful and valuable to us; this way, we can commit to bring every time a better service and a greater experience. We hope to have you again in any of our hotels, either, Cosmos 100, Cosmos Executive, Doubletree by Hilton Parque 93, Cosmos Cali, Cosmos Pacifico and Anandá Hotel Boutique by Cosmos. Best regards

2/10 Terrible

Alex

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There was no hot water in the hotel and the elevator did not work. Will not recommend this hotel to anyone

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. The staff is warm and friendly and the service is excellent
Stayed 4 nights in Aug 2022
Response from General manager on 20 Sept 2022
Dear Guest. Your comments are our biggest reward and the main reason to keep trying to do our best every time. We’re very pleased to know that you enjoy our property. We’ll certainly be looking forward to have you with us in your next trip to Cartagena. Have a very good day! Sincerely, Diego Manrique General Manager.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were excellent , professional and courteous, always aiming to please
Stayed 2 nights in Aug 2022
Response from General manager on 20 Sept 2022
Dear Guest. Your comments are our biggest reward and the main reason to keep trying to do our best every time. We’re very pleased to know that you enjoy our property. We’ll certainly be looking forward to have you with us in your next trip to Cartagena. Have a very good day! Sincerely, Diego Manrique General Manager.

10/10 Excellent

David

Stayed 2 nights in Jul 2022

10/10 Excellent

Guissel

Stayed 4 nights in Jul 2022

10/10 Excellent

Laura Isabella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, amazing service. Every employee here was happy, accommodating and welcoming. Made me feel so welcomed and at home. Incredible people.
Stayed 3 nights in May 2022

10/10 Excellent

Shamil, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First review in Expedia just because we loved this hotel very much! Design, location, stuff, food were amazing! We had a great time. Rooftop is so cute and breakfasts were delicious. Thank you! If we will ever be back to Cartagena for sure will stay at Ananda Hotel.
Stayed 3 nights in May 2022
Response from General manager on 16 May 2022
Dear Mrs. Shamil, Receiving comments like yours make of our job a real privilege. Thank you a lot for sharing your experience with us in those wonderful words. We’ll be looking forward to have you home again, during your next visit to Cartagena. Have a very good day! Diego Manrique General Manager Ananda Boutique Hotel

10/10 Excellent

Jimena, Lighthouse Point

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the old city, perfect location, beautiful boutique hotel with all the amenities you need, our second visit, and will keep staying there, no need to look anywhere else!
Stayed 4 nights in Apr 2022
Response from General manager on 16 May 2022
First of all, we would like to thank you for your comments. Your opinion is really important for our improvement and growth. We look forward to your next visit to Cartagena to have the opportunity to provide you with the best service to make your stay an incredible experience. Have a nice day! Diego Manrique Narvaez General manager Ananda Boutique Hotel

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Apr 2022

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been my second stay at Ananda and it does not disappoint! The front desk, the employees at breakfast and the cleaning staff were all excellent! I will definitely come back for sure!
Stayed 4 nights in Mar 2022
Response from General manager on 16 May 2022
Your comments are our greatest reward and the main reason to keep trying to do our best every time. We are very pleased to know that you enjoyed your visit to our city and your stay with us. We will certainly be looking forward to having you with us on your next trip to Colombia. Have a nice day! Diego Manrique General Manager Ananda boutique Hotel

8/10 Good

MARC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but super cute
Stayed 4 nights in Jan 2022

8/10 Good

ALEXANDER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice. The good things. Free and great breakfast. The staff is very attentive but gave us wrong information on tours etc. so maybe not as informed. Nice rooftop pool to see a great sunset. The rooms had some issues like toilet not working well, not enought hot water, wall safe not working so they need to tweek things a bit. Overall very nice.
Stayed 3 nights in Jan 2022

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, amenities and staff
Stayed 3 nights in Jan 2022

10/10 Excellent

Jimena, Lighthouse Point

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent service, great location, will book it again for my next trip!
Stayed 4 nights in Jan 2022

10/10 Excellent

Yana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Ananda with my friend for my birthday and my stay was absolutely amazing! The property is beautiful, clean, and had that boutique historical feel of Wall City! The rooftop was so pretty and the view was even more beautiful than the pictures. It’s located in the center of Wall City. It’s walkable to everything and all the main attraction and dock for the boat tours. The staff was very accommodating, especially Juan. He does everything on the property and is so pleasant and helpful. My massage was great & the food was good, especially the complimentary breakfast, we were blown away with that! They also have a few bicycles for guests to ride around the city. We had bad rain the day I plan to take the bike out. I came back a few days later after checking into a different hotel with other friends and they still let me borrow the bike since I missed my ride. I cannot wait to come back to Cartagena and I will be staying at Hotel Ananda.
Stayed 3 nights in Nov 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the time the entire place look clean and the service is really extraordinary
Stayed 8 nights in Nov 2021

10/10 Excellent

german

Stayed 4 nights in Oct 2021

10/10 Excellent

Carlita

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice and helpful
Stayed 4 nights in Oct 2021

10/10 Excellent

robert

Stayed 1 night in Oct 2021

10/10 Excellent

Susana

Stayed 4 nights in Oct 2021

10/10 Excellent

Maria Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff, excellent food, and comfortable rooms.
Stayed 5 nights in Oct 2021

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique Hotel with a wonderful location in Cartagena’s walled city.
Stayed 5 nights in Oct 2021

8/10 Good

Nina

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, and walking distance to many shops and restaurants. The restaurant inside the hotel was fabulous, and the free breakfast was a great touch. We had comfortable beds, and the pools were great. Drinks were great. Only downside was they first put us in a room right next to the loud very busy street. But moved us down the next few nights to another room and accommodated us. So make sure you request not to get that one!
Stayed 3 nights in Sep 2021