Beautifully appointed room that was clean & quiet. However, walking into the property required entering through the casino, which smelled strongly of cigarette smoke. This was unexpected as I did not know that any public building allowed smoking indoors. Also, I made multiple attempts to add a friend’s name to my reservation as she was traveling separately and arrived a few hours prior to me. The front desk staff said they could not do this without having signed documents with her name & credit card information on it in order to allow her to check in to our room prior to my arrival. She and I both have stage 4 metastatic breast cancer, were traveling to meet a group of friends also diagnosed with this disease with an overnight stop in Reno, and she had just endured a harsh chemotherapy treatment the day prior to arrival, and was told she could not go access our room before I got there. Very disappointed in how this was handled by staff.