"Location, location, location"
Quite happy with the proximity to everything from the Gran Via to Puerta del Sol to Plaza Mayor. The Sol Metro stop is very close, with access by elevator from the plaza or through El Corte Ingles department store nearby. Walking distance to the Prado, continuing on to Reina Sofia before Metro-ing back. It was a little longer trip to Palacio Real but very manageable. I will admit we took a cab there due to weather and the fact that the Opera Metro station leaves you with still a bit of a walk to the palace.
Even with light rains, we still strolled to Cava Baja, Mercado San Miguel, Chocolateria San Gines for meals (yes, churros con chocolate qualifies as a meal when on vacation) without any difficulties.
Staff were great! They were extremely helpful and friendly. Special thanks to Miriam at the front desk who was an absolute gem on the swing shift, helping with all kinds of questions and some printing.
The quadruple room had ample space and bunk beds which the kids loved!
We opted to prepay for breakfast which is rare for us, but was so inexpensive, we felt we could not go wrong. It turned out to be a good decision for a few reasons: 1) Its more a meal of necessity in Spain and its a rush in most cafes, 2) a hot breakfast before venturing out in the rain buoys kids' (and wives') spirits immensely, 3) the fare was quite good (fresh fruit, cheese, jamon, eggs, bacon/sausage, grilled chicken, tortilla espanola, and Nespresso-brewed espresso).
Traveller from San Francisco, CA