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Asked for first floor close to pool a month in Advance...got third floor far far from pool and expected rooms to have tubs, they didn't. Asked for one couldn't get it. Nice hotel. Good breakfast, requests not honored and most rooms have no tubs.
We went to Carlsbad for a one day project, requiring us to stay in Carlsbad overnight. I booked two rooms through Expedia based on customer reviews for this Best Western. What a treat! The service was top notch, restaurant had great food with great prices, & the free hot breakfast was just what we ...
Honestly, this hotel was wonderful. It was very clean, very well located (close to the Carlsbad Caverns) and the staff was very nice. It would have been absolutely perfect had the walls not been so thin. We could hear every drawer that was being shut in the other rooms around us. That really kept ...
Front desk people are awesome, very helpful and friendly. Breakfast is great, especially the waffles you make fresh with waffle machine. The room was perfect, clean and comfortable. The entire staff made for a most enjoyable stay.
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