Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travellers
by A verified traveller from Leeds, UK

Nice Gym, Bad Beds

Posted 06-Aug-2015
Pros: See above, food OK, gym good, location good, parking good, staff good, room clean
Cons: Food - cooked breakfast a let down and range of bar menu limited. No puddings offered ?!!!!
Location: Middle of nowhere, but convenient for my site inspection in Raglan the next morning !
The hotel is nicely located and reasonably easy to find. It has very good gym facilities for a hotel including a pool and treatment rooms. Prices are a little steep for drinks at the bar, but maybe only typical for the location as there is nowhere else you could go in the immediate vicinity without driving or taking a cab. The food was OK, nothing exceptional and the cooked breakfast was a let down, the ubiquitous powdered "scrambled" eggs, some depressed looking bacon, black pudding and sausage crammed into the same tureen were not a welcoming sight. Staff were polite and helpful - no issues here and all good. The hotel is a little rough around the edges, but the room was clean and well presented. The bed was too soft, and the pillows too hard - cannot recommend the bed set up at all. Hotel grounds look lovely, but overnighters such as myself aren't going to a hotel for a walk are we ? Overall 3 out of 5, areas for improvement.
4 out of 5
Recommended
for Couples
by Paul

This traveller left a rating score only Posted 21-May-2015 on Hotels
4 out of 5
Recommended
for Couples
by Mattias from Växjö

prisvärt på landet

Posted 07-May-2015 on Hotels
Stora rymliga rum. Bra standard, bra frukost.
5 out of 5
Recommended
for Couples
by Gordon

This traveller left a rating score only Posted 04-May-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by Samuel from Leeds

Nice welsh hotel

Posted 26-Apr-2015 on Hotels
Was due to arrive very late so rang ahead and the staff made sure it was no issue. When I arrived the service was very quick and professional, despite the late hour I was in my room in less than 5 minutes. The room was big and comfortable with all the facilities you expect in a modern hotel. My only complaint would be the double bed was two singles pushed together. Breakfast was nice and cooked to order, instead of the standard buffet. The hotel is quite far from any towns or villages, which could be an issue if you want to go out. But it means the hotel itself is very quiet and peaceful.
5 out of 5
Recommended
for Couples
by Richard from Bristol

Top hotel, amazing staff, highly recommend!

Posted 02-Apr-2015 on Hotels
Very friendly helpful staff, made you feel comfortable and couldn't do enough for you. The hotel was clean and picturesque, would definatly recommended it to friends and family. The food was amazing, and had two menus, so there was a good variation. The spa was clean and went with the theme of the Roman town Usk.
4 out of 5
Recommended
for Business Travellers
by Dirk from Northampton

March_2015

Posted 14-Mar-2015 on Hotels
Very nice Location, Rooms/Bath a bit old. Breakfast very good and fresh cooked. Friendly Staff. Sauna Temp bit low (75C).
3 out of 5
Recommended
for Business Travellers
by Mark from New Forest

Comfortable stay, some rooms tired great service

Posted 16-Jan-2015 on Hotels
Comfortable stay in a character hotel. Great food, great service.
4 out of 5
Recommended
for Business Travellers
by Mark from New Forest

Comfortable stay, great gym.

Posted 10-Jan-2015 on Hotels
Comfortable stay, great gym. Some rooms in need of a refurbished but the update programme is making good progress. Staff always professional and friendly.
5 out of 5
Recommended
for Everyone
by Bert from North Carolina

Brief stay near Cardiff

Posted 25-May-2014
Pros: Lovely setting with helpful staff.
Cons: Reliable internet service
Pleasant great value booked on line. Use the directions provided and drive through Usk.