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Newport Central Hotel

Star Rating
3.5 out of 5

Information

Reviews

4.0 / 5Very Good
51 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • 24/7 Front Desk

Map

What's nearby

  • Popular Location
    Friars Walk Newport
    7 min walk
  • Popular Location
    Newport Cathedral
    9 min walk
  • Restaurant
    Pen and Wig
    3 min walk
  • Restaurant
    Queens Hotel
    3 min walk
  • Airport
    Bristol (BRS-Bristol Intl.)
    42 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-11-15. Try updating your dates to see prices for your trip.

    About this area

    Newport

    Located in Newport, Newport Central Hotel is in the city centre and near the airport. Sophia Gardens and Wye Valley reflect the area's natural beauty and area attractions include Newport Wetlands and Cardiff International Sports Village. Looking to enjoy an event or a game while in town? See what's happening at Cardiff Motorpoint Arena or Principality Stadium.

    What's nearby

    • Popular Location
      Friars Walk Newport - 7 min walk
    • Popular Location
      Newport Cathedral - 9 min walk
    • Popular Location
      Belle Vue Park - 18 min walk
    • Popular Location
      Newport Transporter Bridge - 8 min drive
    • Popular Location
      Caerleon Amphitheatre - 8 min drive

    Getting around

    • Newport Station - 10 min walk
    • Bristol (BRS-Bristol Intl.) - 53 min drive

    Restaurants

    • Pen and Wig — 3 min walk
    • Queens Hotel — 3 min walk
    • SEN BBQ — 17 min walk
    • The Godfrey Morgan — 18 min walk
    • Greyhound Inn — 7 min drive

    About this property

    Newport Central Hotel

    Along with a 24-hour front desk, this smoke-free hotel has multilingual staff and a reception hall. All rooms are soundproofed and offer free WiFi and fans. Other amenities available to guests include flat-screen TVs, premium bedding and coffee/tea makers. Weekly housekeeping is available.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi

    Parking and public transport

    • No on-site parking available

    Family friendly

    • Soundproofed rooms

    Conveniences

    • Lift
    • Reception hall

    Guest services

    • 24-hour front desk
    • Housekeeping (weekly)
    • Multilingual staff

    Languages spoken

    • Arabic
    • Bulgarian
    • English
    • Farsi
    • French
    • German
    • Hebrew
    • Italian
    • Polish
    • Russian
    • Spanish
    • Turkish

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Fan
    • Heating
    • Linens
    • Premium bedding

    Bathroom

    • bathtub or shower
    • Hairdryer
    • Shampoo
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • flat-screen TV

    Food and drink

    • Coffee/tea maker
    • Electric kettle

    More

    • Desk
    • Iron/ironing board
    • Laptop-friendly workspace
    • Soundproofing
    4.0

    Very Good

    5 - Excellent
    18
    4 - Good
    22
    3 - Okay
    6
    2 - Mediocre
    3
    1 - Poor
    2
    4.4
    Cleanliness
    4.0
    Service and Staff
    4.1
    Amenities
    4.3
    Property condition

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    There is a night club next door

    The hotel was lovely, it was a shame that we didn’t realise there was a noisy night club next door. We had 2 rooms, one at the back which was very noisy and one at the front that was fine.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Quick and seamless check-in, check-out, good location, no issues

    Stayed 1 night in Nov 2019

    2/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Bad Customer Service

    Had to stay another night as I'd parked in the NCP which is closed on a Sunday. The hotel advertise to park here but don't tell you its closed on a Sunday...... (They've updated their website this morning so it does now!) Complained..... no refund offered.

    Stayed 1 night in Nov 2019

    2/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    Good Hotel... Terrible Customer Service

    Hotel was good value, clean and provided everything we needed. Close to the train station and good location in Newport. One costly problem. With no designated parking I checked the hotelwebsite on Saturday morning before my drive. We arrived at the NCP, parked up and checked in. On waking up the next day we were alarmed to find that the car park was locked and closed on Sunday. As I obtained the parking information from the website I was confident it would be suitable to fulfill my needs and was didn't have to check anything. I was wrong. Despite the hotel endorsing the car park for use it isn't open on a Sunday. So 3 of the group had to pay for a train home while I stayed another night. I asked if the room we had used was empty and If I could stay for another night for free/discount as I felt the hotel were partially responsible. I was told no. Had to book another room and check in at 3pm. Subsequently I complained but no refund or gesture offered at all. However, they have updated their website to now say 'parking closed on Sunday' which is interesting. So in summary. Good value Hotel, Terrible customer service.

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    High standard of all amenities looks very new Central location near shops / bars and restaurants

    Stayed 1 night in Oct 2019

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