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Best Western Pontypool Metro Hotel

Star Rating
3 out of 5



4.5 / 5Excellent
324 reviews


  • Free WiFi
  • Free parking
  • Breakfast Available
  • Business Services


What's nearby

  • Popular Location
    Pontypool Park
    8 min drive
  • Popular Location
    Usk Castle
    12 min drive
  • Restaurant
    2 min walk
  • Restaurant
    The Unicorn
    25 min walk
  • Airport
    Bristol (BRS-Bristol Intl.)
    46 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-23. Try updating your dates to see prices for your trip.

    About this area


    Located in Pontypool, Best Western Pontypool Metro Hotel is in the city centre. Llantarnam Grange Arts Centre and Blaenavon Ironworks are cultural highlights, and some of the area's landmarks include Caerphilly Castle and Isca Augusta. Newport Wetlands and Super Tubing are also worth visiting.

    What's nearby

    • Popular Location
      Pontypool Park - 8 min drive
    • Popular Location
      Usk Castle - 12 min drive
    • Popular Location
      Celtic Manor Resort Golf Club - 13 min drive
    • Popular Location
      Coldra Woods - 13 min drive
    • Popular Location
      Big Pit National Coal Museum - 15 min drive

    Getting around

    • Pontypool & New Inn Station - 3 min drive
    • Bristol (BRS-Bristol Intl.) - 46 min drive


    • Lounge Area — 1 min walk
    • Starbucks — 1 min walk
    • McDonald's — 2 min walk
    • The Unicorn — 25 min walk
    • White Hart — 29 min walk

    About this property

    Best Western Pontypool Metro Hotel

    This smoke-free hotel features a bar/lounge, a coffee shop/café and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 53 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with digital channels. Guests will also find coffee/tea makers, hairdryers and phones.

    Property amenities


    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    • Free self parking
    • Electric car charging station
    • Limited parking spaces

    Food and drink

    • Continental breakfast available for a fee daily 7 AM–9 AM
    • 1 coffee shop/cafe
    • 1 bar
    • Room service available

    Family friendly

    • Dry-cleaning service
    • Laundry facilities


    • Front-desk safe
    • Newspapers in reception
    • No lifts

    Guest services

    • 24-hour front desk
    • Concierge services
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Porter

    Languages spoken

    • English
    • Polish

    Business services

    • 24-hour business centre
    • Computer station


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower


    • Smoke-free property
    • TV in reception

    Room amenities


    • Free toiletries
    • Hairdryer


    • TV/satellite channels
    • flat-screen TV

    Food and drink

    • Coffee/tea maker


    • Desk
    • Iron/ironing board (on request)
    • Phone

    Nearby things to do

    Where to eat

    • Lounge Area – Diner with a bar. Serves breakfast, brunch and lunch daily.
    • Starbucks – Coffee shop.


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    We had a very comfortable stay and would definitely reccomend this hotel to family and friends.

    Stayed 2 nights in Oct 2019

    4/5 Good

    Decent room

    A new and clean hotel that was well situated for my needs. Though basic, the room was clean, quiet, comfortable and had a decent shower I had breakfast which was hearty, though not of the best quality and with far too much disposable stuff, eg individual sachets of sauce, butter, nutella etc etc etc - too much waste for 2019!!

    Stayed 1 night in Oct 2019

    5/5 Excellent

    Lovely friendly staff. Clean rooms and area. Great breakfast

    Stayed 1 night in Sep 2019

    5/5 Excellent

    Great stay

    Friendly welcome and experience. Good facilities , spotlessly clean

    Stayed 3 nights in Sep 2019

    4/5 Good

    ok but pillows a bit hard.

    Stayed 1 night in Aug 2019

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