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Room spacious and clean. A little surprised that there wasnt any milk in the tea making facilities or additional pillows ( yes we checked the cupboards) on arrival but everything else was fine.
Booked this hotel for the rugby. Room booked was a family room for 2 people. Checked in to find only double bed made up - single under bed had no bedding. Advised reception who said it would be sorted for our return. Crawled in after midnight after an unfavourable result but good night to find bed ...
From check in to check out th experience was easy. Staff were professional and rooms were spacious and clean. Couldn’t ask for much more for a one night stay.
This was the second stay at this hotel and this time it wasn’t as good as last year the one night time man staff on reception didn’t have very good customer service skills. The room was lovely but not the cleanest and the bathroom fan was going off all night wouldn’t turn off so kept us awake. Also ...
Perfect hotel for a first time in Cardiff. Why stay anywhere else?
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