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Get an overview of this hotelLuxury hotel with winery and full-service spa

Collecting Nectar Points

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Outdoor pool
Business centre

Location

Situated in the historical district, this luxury hotel is steps away from Basilica of St. Nazaire and St. Celse and Aude Gate. Narbonnaise Gate and Chateau Comtal are also within 10 minutes.

Hotel features

This hotel features an attached winery, a full-service spa and a restaurant. WiFi in public areas is free. Additionally, an outdoor pool, a bar/lounge and a poolside bar are on-site.

Room amenities

All 59 individually decorated rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

Languages Spoken

Hotel de la Cite Carcassonne - MGallery Collection

Hotel Amenities

Hotel Amenities

A winery is attached to this Carcassonne hotel. In addition to a full-service spa, Hotel de la Cite Carcassonne - MGallery Collection features an outdoor pool and a spa tub. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of A business centre and meeting rooms. This luxury hotel also offers tour or ticket assistance, multilingual staff and gift shops/news stands. Parking is available on-site at a surcharge.

Hotel de la Cite Carcassonne - MGallery Collection has designated areas for smoking.

  • Bar/lounge 
  • Designated smoking areas (fines apply) 
  • Newspapers in lobby (surcharge) 
  • Lift 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Business centre 
  • Turkish bath/Hammam 
  • Spa treatment room(s) 
  • Porter 
  • Restaurant 
  • Tours/ticket assistance 
  • Meeting rooms 5 
  • Built in 1909 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Valet parking (surcharge) 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Gift shops or newsstand 
  • Conference centre 
  • Designated smoking areas 
  • Shopping on site 
  • Laundry facilities 
  • Spa tub 
  • Total number of rooms - 59 
  • Number of floors - 2 
  • Wedding services 
  • Winery attached 
  • Garden 
  • Multilingual staff 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

  • Premium bedding 
  • Hair dryer 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Slippers 
  • Bathtub or shower 
  • Cable TV service 
  • Desk 
  • In-room safe 
  • Flat-panel TV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Number of bathrooms -  
  • Room service (24 hours) 
  • Individually furnished 
  • Individually decorated 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.

La Barbacane – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Reservations are required. Open daily.

Bar Blbliothèque – On-site cocktail bar. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Rafting nearby 
  • Golfing nearby 
  • Boat tours nearby 
  • Snorkelling nearby 
  • Bicycle rentals on site 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Kayaking nearby 
  • Windsurfing nearby 
  • Scooter/moped rentals nearby 

Spa Services

5 MONDES has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Steam room in spa 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 4 PM

Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 8 PM, please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night.
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Service animals exempt from fees/restrictions

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: EUR 1.5 per person, per night.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: EUR28 per person (approximately)
  • Valet parking fee: EUR20 per night (in/out privileges)
  • Pet fee: EUR15 per pet, per night
  • Rollaway bed fee: EUR80.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Cite Carcassonne MGallery Collection
  • Hotel Cite MGallery Collection
  • Cite Carcassonne MGallery Collection
  • Cite MGallery Collection
  • De La Cite Hotel
  • De La Cite Carcassonne

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.


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