Sun deck

Reviews of Hôtel Beau Rivage Valdys Thalasso & Spa

3 out of 5
Hôtel Beau Rivage Valdys Thalasso & Spa
16 Rue Victor Hugo, Roscoff, Finistere

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 193 reviews" "
Rating 8 - Good. 83 out of 193 reviews" "
Rating 6 - Okay. 33 out of 193 reviews" "
Rating 4 - Poor. 17 out of 193 reviews" "
Rating 2 - Terrible. 7 out of 193 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Stayed 2 nights in Oct 2023

8/10 Good

Pauline

Stayed 2 nights in Sep 2023
Response from Alizée LE VEN, Directrice de Site. on 4 Oct 2023
Bonjour,Nous vous remercions d’avoir pris le temps de déposer une note sur notre établissement Valdys Resort Roscoff.Dans l'espoir de vous accueillir de nouveau,Bien Cordialement, Alizée LE VEN, Directrice de Site.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great time, breakfast excellent and the staff couldn’t do enough
Stayed 2 nights in Sep 2023
Response from Alizée LE VEN, Directrice adjointe de Site on 4 Oct 2023
Dear Chris, It was a pleasure hosting you at Valdys Resort Roscoff! Thank you for the excellent review.We look forward to making your next visit even better.SincerlyAlizée LE VEN, Directrice adjointe de Site

4/10 Poor

Alex

Travelled with family
Disliked: Staff & service
Poor service and very poor attitude
Staff at Spa not helpful, extra charge for swim hat, for plastic sandals and swimming trunks as trunks used for entire 2 weeks in France before stay not good enough for them. Therefore not able to use salt water pool, however we could have used on a hot summer evening the Sauna! Have stayed all over EU, staff did not even offer an apology for the above. I would avoid unless you want to pay for everything as extra.
Stayed 1 night in Sep 2023
Response from Alizée LE VEN, Directrice adjointe de Site on 4 Oct 2023
Dear Alex, Thank you for your feedback.We are sorry to see that the Resort did not meet your expectations and will be communicating your important feedback to our team so we can address these issues. Indeed plastic sandals and swim hat are mandatory for sanitary reasons.Please accept our sincere apologies for any inconvenience caused.It was a pleasure hosting you, and we look forward to making your next visit even better.SincerlyAlizée LE VEN, Directrice adjointe de Site

10/10 Excellent

Ann-marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa ,breakfast , cleanliness and staff are all excellent at the hotel and the location is fantastic with a beautiful beach a stones trough away
Stayed 5 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yay!
It was great! Perfect for our requirements . Very helpful staff.
Stayed 1 night in Jul 2022

10/10 Excellent

William

Stayed 1 night in May 2022

10/10 Excellent

Gareth

Stayed 1 night in Jun 2022

8/10 Good

denise

Travelled with partner
I loved the spa, but the welcome to it was terrible. One of the employees yelled at me for not wearing flip flops when I was just looking the facility over. Then, I couldn’t swim in the lap pool because there was a class going on, and then several other people got in and swam, and the instructor didn’t say a thing to them. Also, the price of the gym for daily use was outrageous, the outdoor hot pools were only lukewarm and the prices in the boutique for things like lotion and conditioner were excessive. Our room faced the maintenance area and there was noise a lot of the time, even really late at night. Otherwise, we had a nice stay. Probably would not recommend or stay again.
Stayed 5 nights in May 2022

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value sleepover for early ferry.
Lovely suite sleeping 2 adults and a child on a big sofa bed. The spa was great but actually difficult to use. One trip for robes another to change, and €3+ for a swim hat when some people were swimming without them! Salt water pool but great swim.
Stayed 1 night in Oct 2021

10/10 Excellent

HARRIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020
Response from Valdys RF on 9 Aug 2020
Chers Clients, Nous vous remercions d'avoir posté une note sur le site Expédia que nous partagerons avec l'ensemble des équipes. Belle continuation, Bien cordialement

2/10 Terrible

richard, Derbyshire U.K.

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely disgusted!!! we were not able to go to this hotel due to Covid 19, I tried to contact the hotel on several occasions to cancel my booking but no reply was received and they still took the money. I will not be booking at this hotel again!!!
Stayed 1 night in Jun 2020
Response from Valdys RF on 9 Aug 2020
Cher Client, Nous prenons bonne note de votre retour d'expérience. Nous nous étonnons car Expédia et même nos services sont ouverts. Avez vous contacter Expédia? afin de trouver une solution à votre annulation. Bien cordialement

8/10 Good

Lianne

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Fabulous location
Excellent location, definitely worth booking a sea view room for beautiful views across to Ile de Batz.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. Friendly and welcoming staff. Spa was lovely.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient hotel right on the beach
Hotel is right on a really nice sandy beach close to Roscoff centre. It’s a little dated in parts, such as our bathroom in what was called a junior suite and some archaic looking sofas in reception. Parking is off site and a 4 or so minute walk away which is fine but involves a bit of forward planing to load/unload, particularly if you have 3 children... The pool is a spa pool which is not standard pool water and neither of our two girls could swim in it as both found it uncomfortable - but odd as they swim regularly in the sea and a pool, but there were plenty of other people enjoying it. One point to note is you need to wear a swim cap and so if you don’t have one you have to pay a bit over the odds at the hotel for one. We’ve stayed here twice before getting the ferry home and it’s quite expensive but functional and if the weather is good, it’s a great location. Ask for a sea view room if you can.
Stayed 1 night in Aug 2018

8/10 Good

Gillian

Very good brief stay good spa facilities walkable into Roscoff but room though comfortable had no proper curtAins . Helpful staff clean and good location .
Stayed 1 night in Aug 2018

8/10 Good

Rob, sheffield, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel on the beach
Overnight stop before ferry. Good value and lovely restaurant. Spa over priced and insist on swimming hat to use pool or jacuzzi!
Stayed 1 night in Aug 2018

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stop off before or after the ferry
Nice comfortable room. Close to the seafront. Convenient for the town centre and ferry port. Parking is pot-luck though.
Stayed 1 night in Aug 2018

10/10 Excellent

Leonard

Liked: Staff & service, property conditions & facilities, room comfort
It was amazing as per usual - However, was shocked at the state of the patio doors/window sills and surrounds in the dining room. The lower sills were extremely dirty/ old embedded dirt as was the shower doors they had lots of scum. Everything else was toppers. We will return but may not use restaurant which needs a deep clean.
Stayed 2 nights in Jun 2018

6/10 Okay

Paula, devon, u.k

Disliked: Room comfort
bedroom too small for 2 adults/1 child
Have stayed at this Hotel twice before but found it not up-to the previous stays. The room was clean but the extra bed (folding camp bed) made it impossible to open the doors to the balcony without moving the furniture first. We had dinner at the Hotel once and found the food way overpriced for what was served. It should also be noted that the dressing gowns are charged to your account, and must be claimed back on their return, which can be missed if you don't check your bill thoroughly.
Stayed 3 nights in Aug 2017

8/10 Good

kerry

Liked: Staff & service, property conditions & facilities
Good area but very disappointing that hotel bar closed at 9pm
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely room. Comfy sofa bed for kids. Great coffee machine in room. Grumpy people in pool because we had kids. Very friendly receptionists on both arrival and departure. Didn't have breakfast as would have been €60 for the four of us. Parking quite far away from the hotel. Overall we enjoyed our stay.
Stayed 1 night in Aug 2017

8/10 Good

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
We thoroughly enjoyed our stay. Good location. Very clean and comfortable. Pleasant staff. Only drawbacks- difficult to find because it went under another name and also had to park a little way from hotel. Very strict rules for swimming- had to purchase swimming caps and I was not allowed to watch grandchildren swimming unless i wore swimsuit. Also water very salty which hurt eyes and lips. Good location right on beach and very close to town centre.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located on the beach
Nice hotel located on the beach. Didn't get to use the spa or pool as arrived too late. The website says room service so we were hoping to get some dinner in our room although this only applies to breakfast, luckily there is a creperie right outside the hotel overlooking the beach which was excellent. There was some confusion with a rollaway her for my daughter when we checked in which they resolved very quickly. They originally left us a travel cot with a baby change table and baby bath which would've been really nice touches if she was still a baby and showed a good effort towards families. Room was very quiet and had tea/coffee and a fridge for own use.
Stayed 1 night in Jun 2017

10/10 Excellent

salpot, plymouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spa hotel on beach
Lovely hotel overlooking beach. Spa facilities are excellent with salt water swimming and spa pools .

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very enjoyable trip. Roscoff is a hidden gem that many people turn left at the ferry and miss.

8/10 Good

Christopher, France and Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant seafront hotel
A very comfortable room at a good price. Convenient for the ferry port and town centre.

6/10 Okay

Yvonne, Wiltshire

Liked: Cleanliness
Fantastic location - ask for a sea view!
What a fantastic location! There were two things that did disappoint us though. We were in a room directly below the restaurant and the noise of the furniture being scraped along the floor was awful. The second problem was with the threadbare towels, we mentioned this to the receptionist, she was extremely apologetic and assured us that this matter had been raised and was being rectified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay
Me and my family had a wonderful stay at this hotel. It's useful if you are going to catch a ferry the next day, although my 2 sons (age 10 and 6) would have liked to stay a little longer! Good continental breakfast served early enough for ferry departures.

8/10 Good

Lisa, South Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing stay
Stayed for a couple of nights at the end of a family trip in a junior suite. Lovely well equipped room. No sea view room available but the 2nd floor was pleasant enough and light and airy but worth getting a sea view if available. Restaurant is on the second floor next to some bedrooms. Wasn't a problem for us but could be noisy if you were in an adjoining room. Lovely location right on the beach 5-10 min walk from town. Large spa area which was busy and a bit chaotic. Children are allowed but I wouldn't say made to feel welcome by most of the other guests despite being very well behaved. Not many families, mostly older couples. Would stay again for the room and location. Parking a little way from the hotel but this wasnt a problem for us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
car parking
we stayed at the hotel for 2 nights before getting the ferry home The car parking was too far away it was away from the hotel out of sight as our dog was not allowed in the dining room he had to be taken and left in our car as we didnt want to leave him in our room incase he started to bark we would not stay in this hotel again we had stayed in the hotel del a city in guerande twice on our trip to france and couldnt speak highly enough we will defenitly stay there again

8/10 Good

al and lisa, oxfordshire uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop over for the ferry
Great location right on the beach, wonderful views, rooms well equipped and helpful staff. Didn't feel very child friendly but this was mainly the other guests.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Clinic or hotel?
Parking 200 yds away but can drive to door of the hotel then are allocated your room & unload your luggage The turning circle is small and if cars park behind and in front of your car you are then stuck... not easy. Took about 45mins to sort the car.Spaces next to the hotel could be reserved in advance for £5 per day.(All the spaces we saw were full). Our room was next to Reception & the front door so were woken at 7am by people talking on the steps outside our room.Pros : Comfy beds, sea view, tea tray in room,clean fluffy towels. Cons : Receptionist refused us milk for our tea in the room even though I offered to pay for it and she stated that French people do not take milk in tea or coffee. (I wonder where the expression 'cafe au lait' came from then!) I then wandered up to the Salon de The and found a very pleasant lady who gave me with jug of milk. There were people wandering around in white bathrobes & when we arrived at the pool were were asked to put on covers over our sandals. It was explained that we could collect bathrobes from the pool & that swimming caps were compulsory @ 3 euros each. When I entered the 2nd time in flip-flops I didn't have to cover them like my sandals. Dirt is obviously different on flip flops! Pools had water jets to pummel you which was relaxing. The other pool seemed to be in use for a physiotherapy lesson. Just about OK for overnight stay but my husband felt very uncomfortable there and we would definitely not stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great hotel
Though not in the exact centre of town it is however just a short walk away from the port, the shops and restaurants, most of other hotels, and the beach. Staff extra friendly.

10/10 Excellent

Trevor, Dawlish, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a spa hotel
Great location, two indoor heated sea water swimming pools. Hotel almost on the beach.

10/10 Excellent

Trevor, Dawlish, Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, 2 great swimming pools, good food
Food was good, but a little slow in delivery - even by French standards! Fantastic position right on the beach in a quiet part of Roscoff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel with the spa as a great bonus.Would return again for a short break and would book some treatments in the salon too

8/10 Good

William, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
First class hotel with friendly helpful staff which is more than I can say about this review page because although I want to be brief it won't let me be which is very irritating

2/10 Terrible

Annick

Liked: Cleanliness, amenities, property conditions & facilities
Nous avons été enchantées de notre séjour, très bien accueillies, tout était bien expliqué. Agréablement surprises par le restaurant, votre maître d’hôtel est super sympathique et très accueillant, le petit déjeuner très très copieux et varié.
Stayed 1 night in Mar 2024

4/10 Poor

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Il n'y a pas de service une fois le restaurant et bar fermé même pour commander au niveau de l'accueil. De plus et plus regrettable, lors de la réservation nous avons opté pour le petit déjeuner buffet qui est bien affiché dans service inclus sur l'application hôtel.com hors lors de notre depart il nous a été demandé la sommes de 38€40 car pas affiché sur la réservation de l'hôtel.
Stayed 1 night in Dec 2023

6/10 Okay

maxence

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

françois

Un tout petit 3 etoiles pas du tout un 4
Chambre superieure vue mer avec balcon rudiculement petite avec une salle de bain d'environ 5m2 . Des verres sales et des tasses sales à 2 endroits dans le couloir menant à la chambre de notre arrivée à 13 h au lendemain même heure. Un restaurant digne d'un self avec le même genre de nourriture. Par contre le petit-déjeuner est tres bien . Le cadre top. La thalasso moyenne .14 sur vingt .
Stayed 1 night in Nov 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Jacques

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Idéal pour se reposer
Séjour très agréable au Valdys Beau Rivage de Roscoff. Espace aquatique et ludique vraiment agréable avec vue mer.
Stayed 9 nights in Jun 2023

10/10 Excellent

SYLVIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour idéal
La chambre vue mer coté plage de rockroum est agréable. Le spa marin est vraiment magnifique pour une remise en forme. Le bar vue mer permet de faire une pause agréable. Tout le.personnel ( hotel et spa ) est souriant et pro. Séjour idéal
Stayed 18 nights in Mar 2023

8/10 Good

Jerome

Stayed 1 night in Mar 2023