Ratings based on 91 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
98% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 11-Oct-2015 on Hotels
5 out of 5
Recommended
for Business Travellers
by Maria from Santiago

Muy comodo el hotel

Posted 05-Oct-2015 on Hotels
Muy buen servicio, la gente muy amable en recepcion, restoran y lavanderia. Habitaciones muy amplias y comodas, El Internet funciona mejor por cable que wifi. Lo recomiendo de todas maneras
3 out of 5
Recommended
for Business Travellers
by Titus from Romania

OK for a 3.5 star hotel and quite affordable.

Posted 03-Sep-2015 on Hotels
I went there on my own on a 1 week business trip. Overall i'd say that the services and facilities were alright, especially for a 3.5 star hotel. PROS: The room was quite big and very clean, the restaurants were pretty nice as well although i've had better food at that price. The swimming pool is of a reasonable size and so is the jacuzzi. The gym was well equipped. CONS: Nobody speaks English! It's surprising how hard it is to fond someone in that hotel (other than turists) that speak English, or any other language for that matter. The pool and gym close at 10PM. They require a credit card at the beginning of the stay to cover all aditional costs and if you don't provide it they will end up calling you in the evening to tell you that you have to pay for the food you had at the restaurant. Paying at checkout is not an option. Neighborhood is not very pleasant nor safe.
4 out of 5
Recommended
for Families
by William from Puerto Ordaz edo Bolívar

Muy buen detalle desayunar al ritmo de arpa cuatro

Posted 02-Sep-2015 on Hotels
En líneas generales muy bien
2 out of 5
Recommended
for Business Travellers
by Lourenço from Portugal

Not Hilton quality

Posted 11-Aug-2015 on Hotels
Bad: No hot water for 3 days, reception doesn't aswer the phone, old look. Good: Breakfast, room size
5 out of 5
Recommended
for Couples
by Patricia

Posted 12-Jul-2015 on Hotels
Muy bien. Servicio y todo
4 out of 5
Recommended
for Families
by Ricardo T from Recife

Ótima opção no centro de Caracas

Posted 29-Jun-2015 on Hotels
Hotel voltado mais para negócios. Fica no centro de Caracas, perto do shopping Sambil. Arquitetura moderna e agradável, quartos amplos e limpos e bom café da manhã no mezanino. Tem happy hour com pianista no átrio do Hotel.
2 out of 5
Recommended
for Business Travellers
by A verified traveller

Bad experience

Posted 22-Jun-2015 on Hotels
I stayed for three nights. Despite there are two extensions for room service, nobody answered and I had to go down to the restaurant to make my order. The second day I have to take a shower with cold water. And we I returned that day at night the room was not cleaned. I expected more for that hotel.Bas
4 out of 5
Recommended
for Business Travellers
by Murilo from São Paulo

Quartos muito amplos e um ótimo café da manhã

Posted 30-May-2015 on Hotels
O hotel é muito bom e as fotos do site refletem bem a realidade. Os quartos são bem amplos, sendo que muitos deles são quarto e sala. O banheiro é limpo e moderno. O café da manhã é bastante variado e muito bom. Já voltei algumas vezes ao hotel e o serviço é muito bom. Tem também um happy hour de cortesia.
3 out of 5
Recommended
for Business Travellers
by brian from Sedalia, MO

Brian

Posted 23-May-2015 on Hotels
excellent location for where we were meeting. hotel staff very good. hotel a bit dated. wifi very much on/off/on/off. all in all would use again.