Ratings based on 97 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveller
Embassy Suites Caracas
Posted 20-Feb-2016 on HotelsThe Hotel is just amazing but in the floor we were smell like humid and the water initially was yellowish
However the Hotel us very clean, great staff and fantastic breakfast with life music
Recommended
for Otherby FUNDA YILANKIRAN
Single Lady Trip
Posted 28-Nov-2015 on EbookersCentrally located. Clean hotel. Nice helpful staff. Just the receptionists speak English so so... However they do their best to understand and help you out.
My advices to new guests:
When they are assigned their room, they need to check immediately the following:
1) Does flush work?
2) Does shower have hot water?
3) Does the modem in your room work?
As few people speak English, to avoid annoyance I recommend to check those 3 items, no matter how tired you are........
Jacuzzi is the nicest amenity to have in this hotel, no matter how small it's. In fact it's a medium size. The disadvantage is they close it down at 10:00 pm.
You can ask Reception for a tour guide (charges you more) or a travel agency (much better, i.e: Volare Travel, Mr. Jose Scuzzarello-Mobile ph# +58 416 401-2321 (international call)
Mobile Ph# (0-416) 401-2321 (call from the hotel)
Office Ph# (0-212) 209-3185
Tourists should bring as much USD $ as they can. They should ask the reception to appoint someone for them to change the dollar in black market, located in the center of the city and their locations are not hidden. It's black market rate but you aren't walking through the dark narrow alleys. So avoid to pay with yr credit card, as your card will be charged from the official rate.
$1: 6.3 Official Cambio Rate
$1: 750-780 Bolivares (black market rate)
Have a nice trip :))
Funda YILANKIRAN
Turkey
by Titus from Romania
OK for a 3.5 star hotel and quite affordable.
Posted 03-Sep-2015 on HotelsI went there on my own on a 1 week business trip. Overall i'd say that the services and facilities were alright, especially for a 3.5 star hotel.
PROS:
The room was quite big and very clean, the restaurants were pretty nice as well although i've had better food at that price. The swimming pool is of a reasonable size and so is the jacuzzi. The gym was well equipped.
CONS:
Nobody speaks English! It's surprising how hard it is to fond someone in that hotel (other than turists) that speak English, or any other language for that matter.
The pool and gym close at 10PM.
They require a credit card at the beginning of the stay to cover all aditional costs and if you don't provide it they will end up calling you in the evening to tell you that you have to pay for the food you had at the restaurant. Paying at checkout is not an option.
Neighborhood is not very pleasant nor safe.
by A verified traveller
Bad experience
Posted 22-Jun-2015 on HotelsI stayed for three nights. Despite there are two extensions for room service, nobody answered and I had to go down to the restaurant to make my order. The second day I have to take a shower with cold water. And we I returned that day at night the room was not cleaned. I expected more for that hotel.Bas
by brian from Sedalia, MO
Brian
Posted 23-May-2015 on Hotelsexcellent location for where we were meeting. hotel staff very good. hotel a bit dated. wifi very much on/off/on/off. all in all would use again.
by JESUS EDUARDO from Valencia
A family HOTEL
Posted 08-May-2015 on HotelsExcellent as usual,
by Reinaldo
Posted 05-May-2015 on Hotels
by A verified traveller
Gringo in Caracas
Posted 21-Apr-2015 on HotelsThey had a contaminant in their AC system. I was sick the whole time I was there due to the contamination. I only would feel better after being outside.
The room was not a suite ( I paid for a suite) when asked for my suite? I was told none was available. The room also did not have a microwave or mini bar. Reception told me that it is not offered anymore.
Also, the reception and hotel staff was not very kind. When asking for something or help with something i didn't understand? They responded like I was bothering them and was aggravated with me.
by Miguel from PR
Good business hotel
Posted 20-Sep-2014 on HotelsThis hotel meets anyones expectation if you need to do business in Caracas. It is very safe
by Dave V from NY
Good for business
Posted 13-Sep-2014 on HotelsHad to meet clients in Caracas. Hotel was convenient and clean. Pool area was very nice for a quick dip. Service overall was friendly and helpful. I would stay at this hotel again.
