Ratings based on 394 verified reviews

4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 14 Nov 2019
Services are Very nice, efficient, professional. Room is very clean and comfortable.
Comment from Hotel Management
14 Nov 2019 by Umer, Hotel Management
Dear Anonymous, We are very much delighted to see such a nice review for the recent stay you had at our hotel. This gives us great pleasure to know that you had a great experience at our hotel. We look forward to welcome you again in near future. Best regards, Umer Jalal
5 out of 5
by a verified traveller

Posted 2 Nov 2019
Comment from Hotel Management
7 Nov 2019 by Umer, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience about Premier Inn Abu Dhabi Capital Centre. I am glad to learn that you have enjoyed your stay with us. I am looking forward to welcoming you again at Premier Inn in the near future. Kind regards Umer Jalal Reception team leader
5 out of 5
by a verified traveller

Posted 2 Nov 2019
Simple and nice. Budget hotel as it should be with great exhibition location
Comment from Hotel Management
7 Nov 2019 by Umer, Hotel Management
"Dear , Thank you for taking the time to share your experience about Premier Inn Abu Dhabi Capital Centre. I am glad to learn that you have enjoyed your stay with us and liked our hotel location. I am looking forward to welcoming you again at Premier Inn in the near future. Kind regards Umer Jalal Reception team leader
4 out of 5
by a verified traveller from Riyadh

Posted 21 Sep 2019
It is very near to exhibition center,saving time and effort
Comment from Hotel Management
24 Sep 2019 by umer, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your experience about Premier Inn Abu Dhabi Capital Centre. I am glad to learn that you have enjoyed your stay with us. I am looking forward to welcoming you again at Premier Inn in the near future. Kind regards Umer Jalal Reception team leader
5 out of 5
by a verified traveller

Posted 18 Sep 2019
Comment from Hotel Management
18 Sep 2019 by Umer, Hotel Management
Dear valued guest, Thank you for taking the time to share your experience about Premier Inn Abu Dhabi Capital Centre. I am glad to learn that you have enjoyed your stay with us. I am looking forward to welcoming you again at Premier Inn in the near future. Kind regards Umer Jalal Reception team leader
4 out of 5
by a verified traveller

Posted 13 Sep 2019
Positives: good value for money, spacious room with good facilities, great location, no fuss. Negatvies: connected rooms may not be very quiet - depends on the neighbour (I was offered another room later), cigarette smell coming from the air con (although I was on a non-smoking floor).
Comment from Hotel Management
13 Sep 2019 by Umer, Hotel Management
Dear valued guest, Thank you for taking the time to share your experience about Premier Inn Abu Dhabi Capital Centre. I am glad to learn that you have enjoyed your stay with us and found the hotel value for money and liked our hotel facilities, Your negative comments were shared with the concerned department and hotel management for improvement. I am looking forward to welcoming you again at Premier Inn in the near future. Kind regards Umer Jalal Reception team leader
4 out of 5
by a verified traveller

Posted 23 Aug 2019
Comment from Hotel Management
23 Aug 2019 by Umer, Hotel Management
Dear guest, Thank you for taking the time to share your experience about Premier Inn Abu Dhabi Capital Centre. I'm glad to learn that you have enjoyed your stay with us. I'm looking forward to welcoming you again at Premier Inn in the near future. Kind regards Umer Jalal Reception team leader
1 out of 5
by a verified traveller

Posted 21 Aug 2019
Very poor customer service and not impressed whatsoever.
Comment from Hotel Management
22 Aug 2019 by Amr Matar, Operations Manager, Hotel Management
Dear Anonymous, Thank you for your rating from which I am sorry to learn you were disappointed with your recent visit. Guest feedback is extremely important to us in order to know what we do well and where we can make improvements. It would be great to hear from you again in the future or if you wish to discuss your experience further, please contact me directly at the hotel telephone or email. Kind regards
5 out of 5
by a verified traveller

Posted 19 Aug 2019
Comment from Hotel Management
19 Aug 2019 by Umer, Hotel Management
Dear guest, Thank you for taking the time to share your experience about Premier Inn Abu Dhabi Capital Centre. I'm glad to learn that you have enjoyed your stay with us. I'm looking forward to welcoming you again at Premier Inn in the near future. Kind regards Umer Jalal Reception team leader
3 out of 5
by a verified traveller

It was ok

Posted 18 Aug 2019 on Hotels
Just to saty for one night is ok
Comment from Hotel Management
19 Aug 2019 by Umer, Hotel Management
Dear guest, Thank you for your rating from which I am sorry to learn you were disappointed with your recent visit. Guest feedback is extremely important to us in order to know what we do well and where we can make improvements. It would be great to hear from you again in the future or if you wish to discuss your experience further, please contact us at any time. Kind regards Umer Jalal Duty manager