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Lagoon Beach Hotel & Spa

Photo gallery

Featured image
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
Balcony
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of Lagoon Beach Hotel & Spa

Lagoon Beach Hotel & Spa

4 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Spa
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationSouth African Astronomical Observatory11 min drive
  • Popular LocationSunset Beach15 min drive
  • Popular LocationCanal Walk Shopping Centre15 min drive
  • AirportCape Town (CPT-Cape Town Intl.)24 min drive

Choose dates to view prices

About this area

Cape Town

Located in Cape Town, Lagoon Beach Hotel & Spa is on the beach. Castle of Good Hope and Robben Island are notable landmarks, and the area's natural beauty can be seen at Sunset Beach and Bloubergstrand Beach. Travelling with kids? Make time for Two Oceans Aquarium, or head to an event or a match at Cape Town Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with cave exploring and skydiving.
Popular Location

What's nearby

  • South African Astronomical Observatory - 11 min drive
  • Cape Town International Convention Centre - 12 min drive
  • Sunset Beach - 15 min drive
  • Canal Walk Shopping Centre - 15 min drive
  • Cape Town Cruise Terminal - 18 min drive

Getting around

  • Woodstock Station - 7 min drive
  • Cape Town Station - 9 min drive
  • Cape Town (CPT-Cape Town Intl.) - 24 min drive

Restaurants

  • The Brasserie Restaurant — 1 min walk
  • La Mizu — 1 min walk
  • Maestro's - 3 min drive
  • Sake Sushi - 5 min drive
  • Dale's Black Angus - 6 min drive

About this property

Lagoon Beach Hotel & Spa

Upscale hotel on the beach, with 3 outdoor swimming pools
Spend the day playing on the beach then return to dine at one of Lagoon Beach Hotel & Spa's 3 restaurants. All 232 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. Other amenities available to guests include balconies, LCD TVs and separate baths and showers.
Lagoon Beach Hotel & Spa offers 232 forms of accommodation with laptop-compatible safes and a safe. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Fridges and coffee/tea makers are provided.

Bathrooms include a separate bath and shower and hairdryers. LCD televisions are featured in guestrooms. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Motorhome/coach/lorry parking on site

Food and drink

  • 3 restaurants
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Fitness centre
  • Playground
  • Steam room

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • English

Business services

  • Computer station
  • Conference centre
  • Meeting rooms 14

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hairdryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Fridge

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for ZAR 300.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Beach Lagoon
Beach Lagoon Hotel
Hotel Lagoon Beach
Lagoon Beach
Lagoon Beach Cape Town
Lagoon Beach Hotel
Lagoon Hotel
Lagoon Beach Hotel Cape Town
Lagoon Beach Hotel & Spa Cape Town/Milnerton
Lagoon Beach Hotel And Apartments
Lagoon Beach Hotel Apartments
Lagoon Beach Apartments
Lagoon Beach Milnerton
Lagoon Beach Hotel
Lagoon Beach Hotel & Spa Hotel
Lagoon Beach Hotel & Spa Cape Town
Lagoon Beach Hotel & Spa Hotel Cape Town

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 184 out of 572 reviews
5 - Excellent 32%
Rating 4 - Good. 230 out of 572 reviews
4 - Good 40%
Rating 3 - Okay. 101 out of 572 reviews
3 - Okay 18%
Rating 2 - Poor. 34 out of 572 reviews
2 - Poor 6%
Rating 1 - Terrible. 23 out of 572 reviews
1 - Terrible 4%

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very knowledgeable, friendly and helpful.
Stayed 1 night in Jun 2021

3/5 Okay

Disliked: Staff & service
Room was not made up on check in. Took 2 hours later after calling reception 5 times to make up room.
Stayed 1 night in Feb 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

1/5 Terrible

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Pathetic
This is the worst Hotel that We have ever stayed at. -- The Service was Pathetic. You should be ashamed of calling yourselves a 4 Star Property. I would Rate you a 1 Star at Max. 1. Check in was Pathetic. 2. Doors were not opening and closing 3. TV did not work the Entire Stay. 4. Service Pathetic. Really disappointed since, this is during a Covid Pandemic where you were not as busy, so there was no Excuse for this kind of Service. The least you could have done was moved us. to an alternate room. Additionally How could the Room not be Ready upon Check in. Pathetic.
Stayed 7 nights in Jan 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great
Good morning. Thank you all was great. The room just needed some maintanance, but we did give the information to reception. Regards
Stayed 1 night in Nov 2020