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Overview of Hyatt Regency Cape Town

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Outdoor pool, open 8:00 AM to 8:00 PM, free pool cabanas, pool umbrellas
1 bedroom, premium bedding, down duvets, in-room safe
1 bedroom, premium bedding, down duvets, in-room safe
View from Room

Hyatt Regency Cape Town

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSouth Africa Library9 min walk
    Popular LocationCape Town City Hall12 min walk
    AirportCape Town (CPT-Cape Town Intl.)20 min drive
    Popular LocationRobben Island30 min drive

Choose dates to view prices

Club Room, 2 Single Beds

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

  • 391 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Room, 2 Single Beds, Mountain View

  • 409 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Executive Suite, 2 Bedrooms

  • 1292 sq ft
  • Mountain view
  • Sleeps 4
  • 2 King Beds

Club Room, 1 King Bed

  • 441 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Mountain View

  • 409 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Regency, Suite

  • 747 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

About this area

Cape Town

Located in Cape Town's Bo'Kaap neighbourhood, Hyatt Regency Cape Town is in the city centre and near the airport. Long Street and Kloof Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lions Head and Table Mountain. Travelling with kids? Make time for Two Oceans Aquarium, or head to an event or a match at Cape Town Stadium. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing.
Popular Location

What's nearby

  • Long Street - 4 min walk
  • South Africa Library - 9 min walk
  • Africa Centre - 11 min walk
  • Cape Town City Hall - 12 min walk
  • Robben Island - 30 min drive

Getting around

  • Observatory Station - 7 min drive
  • Cape Town Station - 14 min walk
  • Cape Town (CPT-Cape Town Intl.) - 21 min drive

Restaurants

  • 126 Cape Kitchen & Cafe — 1 min walk
  • Signal Hill Terrace — 1 min walk
  • Biesmiellah - 3 min walk
  • Africa Café - 3 min walk
  • Chefs Warehouse - 4 min walk

About this property

Hyatt Regency Cape Town

Family-friendly Cape Town hotel in Bo'Kaap, walk to Long Street
Timezone: Africa/Johannesburg With a stay at Hilton Cape Town City Centre, you'll be centrally located in Cape Town, just a 2-minute walk from Long Street and 10 minutes by foot from Kloof Street. This 5-star hotel is 3.3 mi (5.3 km) from Table Mountain and 0.8 mi (1.4 km) from Cape Town International Convention Centre. Make yourself at home in one of the 136 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and DVD players are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle. Enjoy Halal dishes at 126 Cape Kitchen & Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include wired Internet access (surcharge), a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hyatt Regency Cape Town offers 136 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Flat-screen televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Hypo-allergenic bedding, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi, Wired Internet (ZAR 1 per day)

Parking and public transport

  • Secured covered self parking on site (ZAR 140 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 3 km
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 245.00 for adults and ZAR 125.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (280 square feet of space)
  • Meeting rooms 6

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – November 2020
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer (on request)
  • Separate bathtub and shower

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 450.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 1 per cent tourism fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: ZAR 245.00 for adults and ZAR 125.00 for children (approximately)
  • Fee for wired Internet in public areas: ZAR 1 per day (rates may vary)
  • Airport shuttle fee: ZAR 519 per room (one way)
  • Airport shuttle fee per child: ZAR 0.00
  • Covered self-parking fee: ZAR 140 per night
  • A pet fee will be charged
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: ZAR 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Hilton Cape Town City Centre
Hilton Hotel Cape Town City Centre
Hilton Cape Town City Centre Hotel
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Hotel
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hilton Cape Town City Centre
Hyatt Regency Cape Town Hotel
Hyatt Regency Cape Town Cape Town
Hyatt Regency Cape Town Hotel Cape Town

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 214 out of 407 reviews
5 - Excellent 53%
Rating 4 - Good. 145 out of 407 reviews
4 - Good 36%
Rating 3 - Okay. 29 out of 407 reviews
3 - Okay 7%
Rating 2 - Poor. 12 out of 407 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 407 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very supportive and kind. Also, the hotel is located close to the downtown
Stayed 2 nights in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cons: No true king bed- they combine two beds and call it king; it’s uncomfortable to sleep in the middle as you feel the lining The pool area is open to smokers so if you have children or don’t like the smell of smoke; it’s hard to enjoy the poolside because everyone around is smoking Restaurant food doesn’t have many vegetarian options. Pros: Waterfront shuttles every hour Clean Staff is nice
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The halal breakfast buffet was amazing! Would definitely recommend - especially for the Muslim travellers. Prayer rooms are provided at the lounge level. Stayed at the spacious king suite - place was perfect! Staff were friendly and helpful :)
Stayed 1 night in Feb 2020